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As someone who processes the direct telecom bills for Facipties I was able to gain a better understanding of what SS7 is, how it relates to the work our engineers do (especially calculating trunks needed), and will trunks needed), and will be able hopefully to recognize its coding on our invoices.

The instructor was obviously very knowledgeable on the subject matter and yet was able to explain it in terms that even I, not being an engineer, could easily understand.  Having spent years studying learning theories, I was impressed with the instructor’s ability to make class a success.

Instructor made sure material being covered was relevant to our job requirements. Allowed the class to dictate topics covered and  conversation of topics to drift into real-world applications.  The instructor and the material fully met my expectations and the needs of the team.