Course 800: Introduction to Telecom Business Trends and Analysis
Course #:
800
Course Type:
On-site
Duration:
2 days
Price:
$1,499
Description
The course provides strategic analysis of key regulatory, technical, and financial trends impacting the established and new entrant service providers. It analyzes the technology trends underlying many of strategies and the principles the executives are applying as they attempt to build new businesses .A hands-on, applications-based workshop for analytically oriented planners and managers. Drawing heavily on examples and recent forecasts from the telecom industry, this seminar provides the participant with an excellent overview of trends in the telecom industry.
Objectives
Telecom Business Trends and Analysis graduates understand:
Business & Technology Strategy Analysis in Communications
Emerging Telecom Markets and Technologies for Multimedia, Data and Voice (including both wireline and wireless)
A broad perspective on changes affecting all aspects of telecommunications
Service Portfolio and Strategy
Sustainable Competitive Advantages
Near-Term and Long-Term Vulnerabilities
Core Business Strategy and Key Alliances
Business and Operation Support Systems (OSS/BSS)
Telecom Business Processes Global Outsourcing
Role of Executives, Financial Standing, Core Technologies, Target Markets/Geographic and Markets Served
Course Outline
Executive summary
Fundamental drivers in global telecommunications
Global Telecom Products and Services
The Future Global Networks: Convergence of Data, Video and Voice Services
Telecom Service Providers
Telecom Equipment Manufacturers
Telecom Convergence
The Internet's Influence
Software Industry
Optical Technology
Migration from the Core of the Network to the Edge
Next Generation Wireless
Mobile Appliances
Computer and Peripheral Device Industry
Metro Environment
Semiconductor Industry's Influence
Business and Operations Support Systems (BSS/OSS)
Revenue Assurance and Risk Management
Telco billing and customer care
Telecom business processes global outsourcing
Churn Management
Convergence Technologies
Access and Transport Technologies
Traditional Access Technologies
Marketplace Realities
Technology Trends
Basic telecommunications systems
Transport, access and transmission
E-business, and convergence
VoIP and VoATM
Applications of networked digital video
Convergence and multi-service networks
Packet vs. Circuit Switching
Trends in capacity, competitors, and usages
Wireless Local Loop
Radio-based systems and microwave
Analog and digital cellular communications
TDMA, GSM/GPRS, CDMA/CDMA2000, W-CDMA/UMTS
Competitive Impacts on voice Services
Virtual Private Networks (VPNs)
Advanced intelligent networks
Broadband personal communications services
Signaling system #7 (SS7)
Softswitch
Frame Relay/ATM Interworking
Cable TV systems and modem technologies plus xDSL data transmission solutions
Data over power lines
SONET/SDH/DWDM
Call center technologies and applications
Computer-to-telephony integration (CTI)
Communication in the Modern Age
Technical Foundations of Modern Communication
Computer Technology Primer
The Magic Light-Fiber-Optic Systems
The Cable and Telephone Industries and Your Home
Satellites - Operations and Applications
Wireless Technology and Mobile Communications
Information Storage - The Optical Disk
Information Retrieval - Hypertext/Hypermedia Systems
Multimedia and Desktop Video Production
High Definition Television and Digital Audio Broadcasting
Information Services - Teletext and Interactive Systems
Information Services - The Internet and World Wide Web
Teleconferencing and Computer Conferencing
The New Technologies and the First Amendment: Legal Issues, Censorship, and Cyberspace
Future Visions--Holography, Virtual Reality, A Paperless Society, and Summary
International Information Flow
Network Attachment Products
Office Systems
Digital Voice and Data Networks
Network Services
Network Alternatives
International Traffic
The Evolution
CPE, Loop and Switching
LANs/WANs/MANs
Storage Area Networks (SANs)
56-Kbps Modems
ISDN/B-ISDN
The Basic Rate Interface (BRI)
Videoconferencing
T-Carrier and Voice Digitization
Cable-Based Access Technologies
Hybrid Fiber Coax Systems (HFC)
Data over Cable Standards
Next-Generation Cable Systems
Digital Subscriber Line (xDSL)
Wireless LANs: 802.11a/b/g
Bluetooth
The Mobile Appliance
Transport Technologies (T/E Carrier, SONET/SDH, DWDM)
Optical Systems
Switched Technologies
Circuit Switching
Packet Switching
IP, ATM and Frame Relay
IP/ATM Integration
IP, MPLS and G-MPLS
Virtual Private Network (VPN)
Services Convergence
The Evolution of IP Telephony
Emerging QoS Protocols
Carrier-Class IP Voice
VoIP and Clearinghouse Services
Automatic Call Distribution (ACD)
IP-Enabled Call Centers
Integrating the PBX
Billing as a Critical Service
Inventory Management
Enterprise-Wide Inventory and Provisioning Automation in Telecom
Telecom process reengineering
Reengineering of operations and strategic processes
Network Operations Outsourcing
Application Development Outsourcing
Call Center Outsourcing
Trends in Transport and Transmission Networks
Traditional telephone wire
Television and radio
Cable
Radio communications including fixed wireless
LMDS/MMDS
Mobile operators providing voice, data and multimedia services
Satellite
Utilities
Voice, video and fax over the Internet
Trends in Optical Networking
DWDM
MPLS/GMPLS
Telecom Trends and Forecasts
Forecasts for Internet/Online Access
Forecasts for residential digital access and data rate requirements
Forecasts for the adoption of xDSL and fiber optics
Forecasts of the transition to ATM and IP switching.
Forecasts for Wireless Communications (3G and 4G)
Forecasts of subscriber demand and price of cellular/PCS services
Forecasts for the adoption of digital technologies.
Forecasts for Fiber, SONET/SDH, and DWDM
Forecasts for Switching and Transmission
Forecasts for Wireless Voice and Data
Forecasts for Local Competition and Impacts on ILECs
