Operations management is concerned with the effective and efficient transformation of inputs into saleable tangible products and intangible services. The long term survival of most companies is inextricably linked to the ability of management to shape operations resources to achieve this task and to realize that difficult and fundamentally important trade-off decisions must be made.
The Tonex Operations Management Boot Camp covers the field of operations in both the services and manufacturing sectors. It provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, quality management, and controlling the operations.
Operations Management has developed as the ideas and techniques of Production Management have been applied in service and public sector organizations to improve quality, cost and service delivery effectiveness. Operation Management ideas have had a profound effect on the way companies are managed today. Business initiatives such as Total Quality Management (TQM), Lean Production Systems, Business Process Management (BPM) and Business Process Re-engineering all have their roots in Operations Management. As the majority of an organization’s human and financial resources are within the Operations Management function, the study of Operation Management has both a functional and a general management orientation.
Objectives
Our objective in this boot camp is to introduce you to concepts and techniques related to the design, planning, control, and improvement of manufacturing and service operations. The program begins with a holistic view of operations, where we stress the coordination of product development, process management, and supply chain management. As the course progresses, we will investigate various aspects of each of these three tiers of operations in detail. We will cover topics in the areas of process analysis, materials management, production scheduling, quality improvement, product design, JIT, TQM, Six Sigma, BPM, supply chain management with more thorough integration of services.
The boot camp begins with an overview of the motivations and justifications for operations management. A great deal of focus is on efficiency and effectiveness of processes. Basic The bootcamp covers Overviews of Operations Management, Purchasing, Control and Coordinating Function of Management, Product and Service Management, Quality Management , Inventory Management, Logistics and Transportation Management, Facilities Management, Capacity Planning, Configuration Management and Distribution Channels.
Topics Covered
Overview of Operations Management
Business Process Improvement
Capacity Planning
Performance Excellence
Supply Chain Management
Technology Applications
Course Outline
Sample Topics:
Aggregate Planning
Aggregate Scheduling
Basic Overviews of Operations Management
Building World Class Operations
Business Process Improvement
Business Process Management (BPM) Principles
Capacity Planning
Change management
Competitive strategies and principles
Configuration Management
Control and Coordinating Function of Management
Cost Analysis
Distribution Channels
E-Commerce and Operations Management
Facilities Management
Forecasting
Human Resources and Job Design
Inventory Management
ISO 9000 Principles
ISO 9001 Quality Systems
ISO 9002 Quality Systems
ISO 9003 Quality Systems
Job Design and Work Methods
Just-In-Time Systems (JIT)
Layout Designs
Line Balancing
Line Operations
Location Strategies
Logistics and Transportation Management
Maintenance and Reliability
Management Control and Coordinating
Measurement, Management and Improvement
Operations Strategy for Goods and Services
Order fulfillment and purchasing
People and Work Systems
Process and Capacity Design
Process Strategy
Procurement
Product and Service Management
Project Management
Quality control and process
Quality Improvement vs. Quality Assurance
Quality Management Systems
Quality via Statistical Process Control
Risk management
Scheduling & Staffing
Scheduling and Controlling Manufacturing and Services
Experienced instructors including senior executives, managers, authors, educators, consultants, course developers, and CTOs.
Real life examples and practices
Small class size
Personalized instructor mentoring
Ongoing post-training support via e-mail and phone
On-Site Classes
On-site classes can also be tailored to meet your needs. You might shorten a 20-day class into a 5-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff's and site's requirements. We require a minimum of five employees and above. The CISSP (Certified Information Systems Security Professionals) exam is a six-hour, monitored paper-based exam covering 10 domains of information system security knowledge, each representing a specific area of expertise.
Customize your Boot Camp TONEX Boot camps can be tailored to meet your specific needs. At TONEX, we gain an in-depth understanding of your organization and your training requirements. We can then customize the Boot Camp to match your project and the attendees' experience and requirements.
Courses can be delivered to your office, providing content and focus integrated with the immediate needs of your organization.
TONEX extracts the key elements of the course topics and packages them into an efficient and cost effective Boot Camp by eliminating the overlap and introductory redundancy.
A customized Boot Camp gives provides immersion into a subject in a comparatively short period of time. For those requiring more detailed views, we offer Advanced courses.
Don't delay -- Space is limited! Take advantage of group discounts! Organize a group enrollment -- you save your company money and enhance the skills of everyone who attends. Register Now!
