Course 9019: Business Process Management (BPM) Boot Camp

Business Process Management (BPM) boot camp offers organizations the unique opportunity to change the way they do business by using a seamless enterprise-wide solution to handle all of their internal business processes and tasks. The most obvious returns on investment within and across functional business units include:

• Increased efficiency
• Reduced costs
• Improved customer service
• Quicker time to market
• Greater competitive advantage

• Overview of TONEX BPM's Framework and Process
• Drivers of Business Change and Improvement
• Organizational Responses to Business Drivers
• Overview of Enterprise Arhitectue (EA)
• Overview of Enteprise Application Integration (EAI)
• Service oriented architecture (SOA)
• Business Processes Definition and Alignments
• Business Process Management (BPM) Definition
• Process Management Principles
• Building a Process Support Organization
• Discovering the Context for Business Change
• Implementing and Rolling Out the Business Solution
• Managing and monitoring of Business Processes
• Overview of BPM Best Pracices
• Overview of TQM and Six Sigma
• Business Process Automation Principles
• Principles of Process Management
• Principles of Workflow
• Overview of The Process Management Framework
• Provisioning framework for BPM
• Overview of BPM Standards and Methodologies
• Deploying BPM
• Business Process Management Initiative (BPMI)
• The Business Process Modeling Language (BPML)
• The Business Process Modeling Notation (BPMN)
• Business Process Diagram (BPD)
• The Business Process Query Language (BPQL)
• Web Services and BPEL4WS (BPEL)
• BPM Project Management
• BPM Implementations
• BPM Tools and Trends
• Implement BPM Key Performance Indicators (KPI)

What is a Business Process?

• Business Process Definitions
• Policies, Procedures and Rules
• People, Customers, Trading Partners and Suppliers
• IT Infrastructure
• Business Process Examples
• Procurement: Obtain resources and materials
• Product development: Plan, design, and refine goods and services
• Production: Manufacture and provide goods or services
• Receive, fulfill, and track shipments
• Accounting: Track financial transactions and investments
• Human Resources: Hire employees, manage benefits and payroll
• Marketing: Promote goods and services
• Customer Service: Answer questions and solve customer problems
• Linking internal and external operations

Overview of business Process Management (BPM)

• What is BPM?
• The History Behind BPM 
• Documenting, Analyzing, and Redesigning Processes 
• The Promises and Problems of Reengineering 
• Business Efficiency, Competitiveness, and Mission Advancement 
• Performance Measurement Initiatives
• Real-time Visibility into End-to-End Business Processes
• Automating and Streamlining the Unique and Routine Processes
• BPM Benefits
• BPM as a Business Improvement Strategy
• BPM Process Life Cycle
• Impact of EAI, Middleware and Workflow
• BPM Layers
• BPM Strategy, Methodology and Modeling
• Business Process Management Systems (BPMS)
• BPM vs BPMS Technologies

Establishment of BPM standards

• Business Process Intelligence (BPI)
• Business Vocabulary Management (BVM)
• BPM and Middleware
• Application servers, Integration Servers and BPM
• Business-to-Business Integration (B2Bi)
• Enterprise Application Integration (EAI)
• Workflow Management
• Business Process Management Modeling (BPML
• The Business Process Modeling Notation (BPMN)
• Business Process Diagram (BPD)
• The Business Process Query Language (BPQL)
• Business Process Execution Language (BPEL)
• Web Services and BPEL4WS
• Other Associated Standards
• ISO
• Kaizen
• Lean Manufacturing
• Six Sigma
• TQM

BPM Framework and tools

• The Value of a Framework
• Integration of Enterprise Applications, Legacy Systems, Data Warehouses, and Platforms
• Integration with Legacy and COTS
• The Process of Six Sigma and TQM
• Provisioning framework for BPM
• BPM from Executive Office Perspective
• Service oriented architecture (SOA)
• Implement Key Performance Indicators (KPI)
• Monitor in Real Time all Process Statistics
• Data Mapping For BPM
• Deploying BPM

Implementing BMP

• BPM Project Management
• Business Process Improvement Evaluation
• Process Change and sStrategic Methods
• Technology Enabling for Process Change
• Performance Management
• Organization for Process Success
• People and Culture
• Process Transformation Management
• Process Automation
• Business Rules Engine
• Linking the Business Process
• Data, Documents, Business Rules, Messages and Events
• Interacting Diagrams and Process Owners
• Applying Analytics and Optimization
• Metrics and Systems Thinking
• The Critical Factor for Success
• Types of Modeling tools
• Document the Existing Processes
• Analyze and Improve Processes
• Lessons Learned
• Process Design, Deployment, Execution, Maintenance, and Optimization
• Process Management and Selection
• Define a Problem and Select a Project
• Use a Decision Matrix to Select a Project
• Requirement Worksheet
• Knowledge Management (KM) and Business Rules
• Process Architecture and Process Modeling
• Critical-to-Quality Tree
• Analyze Requirements and Features
• Flowcharts
• Cause and Effect Diagrams
• Matrices
• Forms and Surveys
• Gantt Charts
• Reliability and scalability
• Out-of-the-box reports, scorecards
• Visual query tool Creating the process flow’s
• Separation of process activities
• Interrelationship and Affinity Diagrams
• Core and Support Processes
• Process Architecture Modeling
• Stakeholders Requirements
• Process & Project Scoping
• Interviews & Workshops
• Modeling, Analysis and Design
• Notations and Patterns
• Measurement and Benchmarking
• Process Testing
• Prototypes & Simulation
• Program, Project, Quality and Risk Management
• Human Change Management: Perceptions and Politics
• Workflow and BPM Products

Workshops and Exercises

• Building Your BPM Team
• Define your Business Processes?
• Modeling and Documenting Business Processes
• Apply TQM, ISO and Six Sigma to your Processes
• Modeling and Programming: Using BPML, BPMN, BPEL4WS and WFMC
• Creating BPM Charts and Diagram
• Group Project

• Experienced instructors including senior executives, managers, authors, educators, consultants, course developers, and CTOs.
• Real life examples and practices
• Small class size
• Personalized instructor mentoring
• Ongoing post-training support via e-mail and phone

On-Site Classes 

On-site classes can also be tailored to meet your needs. You might shorten a 20-day class into a 5-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff's and site's requirements. We require a minimum of five employees and above. The CISSP (Certified Information Systems Security Professionals) exam is a six-hour, monitored paper-based exam covering 10 domains of information system security knowledge, each representing a specific area of expertise.

Customize your Boot Camp
TONEX Boot camps can be tailored to meet your specific needs. At TONEX, we gain an in-depth understanding of your organization and your training requirements. We can then customize the Boot Camp to match your project and the attendees' experience and requirements.

• Courses can be delivered to your office, providing content and focus integrated with the immediate needs of your organization.
• TONEX extracts the key elements of the course topics and packages them into an efficient and cost effective Boot Camp by eliminating the overlap and introductory redundancy.
• A customized Boot Camp gives provides immersion into a subject in a comparatively short period of time. For those requiring more detailed views, we offer Advanced courses.

Don't delay -- Space is limited!
Take advantage of group discounts! Organize a group enrollment -- you save your company money and enhance the skills of everyone who attends. Register Now!