Description
TONEX presents Telecom Audit workshop designed to give telecom and non-telecom professionals the nuts-and-bolts of telecom audit. This course provides an overview of today's telecom auditing, bill processing and reporting. The telecom audit allows you to gain a better understanding of your telecommunications expenditures (CAPEX), processes (OPEX), reduce your current telecommunications expenses and provides key information to assist you with your future technology investments. Objectives
- Audit processes
- Telecom auditing & optimization
- Telecommunications in organization's OPEX and CAPEX
- Efficiency of your telecommunications expenditures
- Analysis of SBC, Qwest, Bellsouth, and Verizon
- RBOC's rates
- AT&T, Sprint, and MCI rates
- Telecom services
- Voice, video and data services
- Local, long distance, and wireless
- Leased lines
- Frame relay and ATM
- Retroactive telecom audit
- Analyze your telecom usage
- Telecommunications invoices and verification
- Services not requested, but being billed
- Discontinued phone and data services still being billed
- Unused or underused circuits and services
- Variations between contractual terms and actual billing rates
- Improper long distance selection
- Local and long distance, 800, cellular, pager and network services
- Per-minute charges vs. contractual agreements
- Access and capacity inventory
- Charges for non-contracted services
- Miscellaneous surcharges and taxes
- Equipment rental and leasing charges
- Directory and Advertising charges
- New laws, taxes, tariffs and plans
- Federal, state, local, and franchise taxes
- Combination of rates and services
- Audit of calling area and patterns
- Analyzing your current rate plans and network infrastructure design,
- Possible savings on all of your telecom charges
- Consolidation of services
- Renegotiation of current pricing contracts with existing vendors
- Migration of services to more cost-effective vendors
- Negotiation of better contracts with vendors, inventory management and data control
- Principals of rating, billing and tariffing
- Invoice processing and workflow
- Cost center allocation
- General ledger and accounts payable
- Service and exception reporting
- Cost center, location, service type, vendor, general ledger accounts
- Inventory and contract management
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Who Should Attend
Anyone who is interested in telecom audit and management. |
