TONEX Business Management Course Catalog

Business Intelligence (BI): 1002 - Business Process Management (BPM)

2007-09-09T08:52:22+00:00

Growth of the workflow and business process management market continues to accelerate. Business Process Management growth is fueled by trends to automate business processes and reduce paperwork and eliminate manual duplicate entry into computing systems. This growth had driven vendor tools and products to expand rapidly and become more and more flexible, usable and seamless.

You and your organization can take advantage of this growth by implementing Business Process Management into your organization. Business Process Management (BPM) offers organizations the unique opportunity to change the way they do business by using a seamless enterprise-wide solution to handle all of their internal business processes and tasks.

The most obvious returns on investment would include:

Increased efficiency
Lower costs
Improved customer service
Quicker time to market
Greater competitive advantage

BPM fundamentals training course is a 3-day course that empowers organizations of all sizes, across all industries, to assist in operating and developing business processes that span multiple applications and business partners, behind the firewall and over the Internet. This content rich training program has been designed to help you cut through the mystery of BPM and expose the advanced practical approaches that have been proven to work.

Cost: $2999, Duration: 3 Day(s)

For detailed information: http://www.tonex.com/Courses/1002/

Business Intelligence (BI): 9011 - Data Mining Boot Camp

2007-09-10T03:20:43+00:00

TONEX Data Mining Bootcamp is the answer to your data mining needs from current to next generation applications, strategies, technologies, and methods. Our mission is to clarify highly complex data mining technical standards and topics.Objectives: Topics Covered:

Business Intelligence Fundamentals
Data Warehousing Fundamentals
Data mining level I
Advanced Data mining
Data mining applied (options: CRM, Billing/Fraud, network capacity, revenue assurance)
Labs
Demos

Cost: $4999, Duration: 5 Day(s)

For detailed information: http://www.tonex.com/Courses/9011/

Project and Product Management: 1003 - Product Management Training

2007-09-09T08:53:30+00:00

Product management is a function within an organization dealing with the day-to-day management and development of a product or family of products at all stages of the product lifecycle. The product management team develop and maintain the products in accordance with the organization's Product Life Cycle process. The coursecovers three major tasks facing today's product mangers: analyzing the market, developing objectives and strategies for the product or service in question, and making decisions about price, advertising, promotion, channels of distribution and service. Product Management utilizes the familiar Marketing Plan as the unifying framework and takes a hands-on approach toward preparing graduates to assume the position of product manager.

Product management typically deals with all of the end-to-end aspects of a product or product line, including product profitability. Product Management is a collective term used to describe the broad sum of diverse activities performed in the interest of delivering a particular product to market. From a practical perspective, product management is a domain that holds two disciplines: product planning and product marketing. This is because the product's functionality is created for the user via product planning efforts, and product value is presented to the buyer via product marketing activities.

The product management function is responsible for defining the products in the marketing mix. The Product Manager is usually responsible for setting product direction and strategy, and for specifying and managing specific customers and markets.

Objectives:

Identifying and specifying market requirements and the role of product management
Analysis of product life cycle considerations and differentiation
Developing product roadmaps
Developing differentiated product positioning
Presenting the business case for the product
Specifying and managing the creation of customer specific products
Developing product sales tools and collateral
Ensuring that we deliver fully augmented complete products
Defining new products and gathering product requirements (New Product Development)
Defining product business criteria including managing costs
Securing internal resources for product team
Translating feature requirements into engineering specifications
Working across all functions to bring a product to launch
Leading teams to ensure execution towards product objectives
Key elements of a requirements process
Defining supportability requirements
Promoting the product internally across all functions
Promoting the product externally with press, customers, and partners
Bringing new products to market
The product launch process
Product differentiation
Product positioning and outbound messaging
Product Life Cycle considerations
Product portfolio management
Product management may also represent an organization's approach to the process of managing and marketing its products and services as smaller businesses inside the larger enterprise, supported by multi-function product teams (led by product managers) and a standard product development process.

Prerequisites: Basic marketing and sales knowledge and experience

Cost: $1699, Duration: 2 Day(s)

For detailed information: http://www.tonex.com/Courses/1003/

Project and Product Management: 1051 - Project Management Fundamentals

2007-09-09T08:55:02+00:00

This dynamic two-day course focuses on project management as a core competency and the application of key project management tools and technologies across business units.In addition to learning this model, participants will gain an overview of project management methodology and their role as either a manager with project management responsibility or as a member of a project team.

Objectives:

The importance of goal definition and development in the initial steps
Understand the role and responsibilities of the project manager
Communicate team responsibilities and commitments as well as status/change reports
Apply their knowledge of basic project management tools in defining and planning a project
Recognize key elements and characteristics of effective teams and describe various conflict resolution approaches
Apply their knowledge of basic project management tools in implementing and controlling a project
Enhance project performance through the use of established project management practices
Identify and measure a project's criteria for success
Provide an environment for team effectiveness and communication

Cost: $1,499, Duration: 2 Day(s)

For detailed information: http://www.tonex.com/Courses/1051/

Business Process Management (BPM): 761 - Business Process Management (BPM)

2007-09-09T08:24:12+00:00

The most obvious returns on investment would include:

Increased efficiency
Lower costs
Improved customer service
Quicker time to market
Greater competitive advantage

Cost: $2999, Duration: 3 Day(s)

For detailed information: http://www.tonex.com/Courses/761/

Business Process Management (BPM): 9019 - Business Process Management (BPM) Boot Camp

2007-12-21T03:09:09+00:00

Business Process Management (BPM) boot camp offers organizations the unique opportunity to change the way they do business by using a seamless enterprise-wide solution to handle all of their internal business processes and tasks. The most obvious returns on investment within and across functional business units include:

Increased efficiency
Reduced costs
Improved customer service
Quicker time to market
Greater competitive advantage

Objectives: Topics Discussed:

Overview of TONEX BPM's Framework and Process
Drivers of Business Change and Improvement
Organizational Responses to Business Drivers
Overview of Enterprise Arhitectue (EA)
Overview of Enteprise Application Integration (EAI)
Service oriented architecture (SOA)
Business Processes Definition and Alignments
Business Process Management (BPM) Definition
Process Management Principles
Building a Process Support Organization
Discovering the Context for Business Change
Implementing and Rolling Out the Business Solution
Managing and monitoring of Business Processes
Overview of BPM Best Pracices
Overview of TQM and Six Sigma
Business Process Automation Principles
Principles of Process Management
Principles of Workflow
Overview of The Process Management Framework
Provisioning framework for BPM
Overview of BPM Standards and Methodologies
Deploying BPM
Business Process Management Initiative (BPMI)
The Business Process Modeling Language (BPML)
The Business Process Modeling Notation (BPMN)
Business Process Diagram (BPD)
The Business Process Query Language (BPQL)
Web Services and BPEL4WS (BPEL)
BPM Project Management
BPM Implementations
BPM Tools and Trends
Implement BPM Key Performance Indicators (KPI)

Cost: $4999, Duration: 5 Day(s)

For detailed information: http://www.tonex.com/Courses/9019/

Operations: 1001 - Operations Management Training

2007-09-09T08:51:28+00:00

Operation Management is the efficient and effective implementation of the policies and tasks necessary to satisfy a company's customers, employees, and management. It is the management of systems or processes that create goods and/or provide services. Ongoing activities of designing, reviewing and using the operating system, to achieve service outputs as determined by the organization for customers.

This quality course presents strategic and managerial issues in order to emphasize that the decisions made by operations managers should be consistent with a corporate strategy shared by managers in all functional areas. It presents the operations tools and techniques for solving problems in the context of achieving a firm's overall goals and strategies, and provides a balanced treatment of manufacturing and services throughout.

Course Material: TONEX Course Material Plus "Operations Management: Strategy and Analysis (2006) " book by Lee J. Krajewski, Larry P. Ritzman, ISBN 0131697390

Labs include OM Explorer, problem-solving software, SimQuick, excel-based simulation software and exercises, MS Project (student version), Lecture Notes in Powerpoint, CD-ROM modules covering various quantitative topics

Key features: Cross functional aspects, Experimental learning excercises, Simulation exercises.

Objectives:

After completing this course, participants are able to understand:

COMPETING WITH OPERATIONS
DESIGNING AND IMPROVING PROCESSES
DESIGNING VALUE CHAINS
OPERATING VALUE CHAINS

Cost: $1999, Duration: 2 Day(s)

For detailed information: http://www.tonex.com/Courses/1001/

Operations: 1004 - Innovation & Entrepreneurship

2008-01-13T03:37:13+00:00

Cost: $1999, Duration: 2 Day(s)

For detailed information: http://www.tonex.com/Courses/1004/

Operations: 1022 - Risk Management

2007-09-09T08:53:56+00:00

Risk management is a critical area in corporate investment and finance. This course covers framework, methods, and practice risk management across industries through real case studies. Concise and comprehensive, it covers both the theoretical underpinnings of risk management, as well as practical techniques for coping with financial challenges.

Objectives:

Upon completion of this course, the attendees will

Gain an in-depth understanding of risk management in the corporate environment.
Understand risk management and how it applies to project management
Understand financial risk management
Understand credit risk management
Explore strategic risk management
Analyze corporate risk strategy
Quantify the risks involved in your business and avoid potential pitfalls
Apply value-at-risk measurement techniques
Understand the risk of accounting irregularities and how they impact your company
Identify and address credit risks within your business
Evaluate new business opportunities
Identify the risks associated with long-term contracts

Cost: $1699, Duration: 2 Day(s)

For detailed information: http://www.tonex.com/Courses/1022/

Operations: 9013 - Operations Management (OM) Boot Camp

2008-01-13T21:09:05+00:00

Operations management is concerned with the effective and efficient transformation of inputs into saleable tangible products and intangible services. The long term survival of most companies is inextricably linked to the ability of management to shape operations resources to achieve this task and to realize that difficult and fundamentally important trade-off decisions must be made.

The Tonex Operations Management Boot Camp covers the field of operations in both the services and manufacturing sectors. It provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, quality management, and controlling the operations.

Operations Management has developed as the ideas and techniques of Production Management have been applied in service and public sector organizations to improve quality, cost and service delivery effectiveness. Operation Management ideas have had a profound effect on the way companies are managed today. Business initiatives such as Total Quality Management (TQM), Lean Production Systems, Business Process Management (BPM) and Business Process Re-engineering all have their roots in Operations Management. As the majority of an organization’s human and financial resources are within the Operations Management function, the study of Operation Management has both a functional and a general management orientation.

Objectives: Our objective in this boot camp is to introduce you to concepts and techniques related to the design, planning, control, and improvement of manufacturing and service operations. The program begins with a holistic view of operations, where we stress the coordination of product development, process management, and supply chain management. As the course progresses, we will investigate various aspects of each of these three tiers of operations in detail. We will cover topics in the areas of process analysis, materials management, production scheduling, quality improvement, product design, JIT, TQM, Six Sigma, BPM, supply chain management with more thorough integration of services.

The boot camp begins with an overview of the motivations and justifications for operations management. A great deal of focus is on efficiency and effectiveness of processes. Basic The bootcamp covers Overviews of Operations Management, Purchasing, Control and Coordinating Function of Management, Product and Service Management, Quality Management , Inventory Management, Logistics and Transportation Management, Facilities Management, Capacity Planning, Configuration Management and Distribution Channels.

Topics Covered

Overview of Operations Management
Business Process Improvement
Capacity Planning
Performance Excellence
Supply Chain Management
Technology Applications

Cost: $5,999, Duration: 5 Day(s)

For detailed information: http://www.tonex.com/Courses/9013/

Operations: 9044 - Merger and Acquisition (M&A) Boot Camp

2007-09-10T04:23:23+00:00

TONEX Merger and Acquisition (M&A) is answer to today’s most important competitive tools used by corporations in a rapidly changing global business landscape. Objectives:

Done right, Mergers &Acquisitions result in unified, cohesive new organizations whose financial and strategic options are greatly improved. Successful M&As and joint ventures are the result of a delicate, complex, multi-step process. This boot camp gives executives, managers, and supervisors the guidance and tools they need to complete an M&A successfully through every organizational level and more quickly realize the anticipated synergies of the Merger or Acquisition.

The course covers the entire M&A continuum from deal strategy and candidate selection through post merger integration. It provides all the tools, templates, and proven techniques managers need to efficiently combine different processes, organizations, and cultures. The course presents and examines the latest case studies and research findings. You will earn how to avoid pitfalls and get straight answers to your toughest questions.

Did you know that 30% to 40% of mergers and acquisitions fail to achieve their business objectives? Why do you think there are so many?

Cost: $4999, Duration: 5 Day(s)

For detailed information: http://www.tonex.com/Courses/9044/