TONEX Boot Camps Course Catalog Boot Camps 2008-05-17T12:56:49+00:00 http://www.tonex.com/Catalog/45/ http://www.tonex.com/i/top_banner.gif Boot Camps: 772 - Capacity Planning Boot Camp http://www.tonex.com/Courses/772/ 2008-01-08T02:49:36+00:00 2008-01-08T02:49:36+00:00 Tonex.com <p>Capacity planning is a strategic function used to predict IT resource requirements. It is a proactive extension of performance management, bringing order to chaos and predictability to IT management. Capacity planning and performance management together are sometimes referred to as capacity management.</p><p>This course provides an introduction to Capacity planning as a repeatable process. It&#39;s about understanding service levels and resource usage and aligning capacity requirements with business demands.</p><p>Capacity Planning training boot camp covers tactics for doing performance analysis, system sizing, performance measurements and capacity planning in today&sup1;s challenging business and IT environment. Performance analysis and planning are often forgotten due to the project completion on time.</p><p>One of the major goals of capacity planning is to ensure that the business service level objectives are met. Identifying the relationship between Business Metrics of Interest (BMIs) and available system performance metrics is critical to accurate models and forecasts. BMIs represent the real world transactions that drive our business workload&#39;s resource consumption. </p><p>This course will define the characteristics of a good BMI and give techniques for identifying the best BMI choice from the many possibilities. We will discuss analytical tools, formulas and techniques used, and describe both theoretical ideals and real world cases. We will also show examples on how to use increasingly fuzzy BMIs to make great capacity plans.</p><b>Objectives</b>: <p>After completing this course, students will be able to:</p><ul><li>Explain the basics of capacity planning and Performance Management</li><li>Understand the engineering tools and procedures required for capacity planning</li><li>Explain The Capacity Planning Problem</li><li>Define a Capacity Planning Methodology</li><li>Define a Process</li><li>Define Capacity Areas</li><li>Define the Capacity Variables</li><li>Define Performance Models</li><li>Model Calibration and Validation</li><li>Understand Performance of New Applications</li><li>Identify Capacity and Performance Management Best Practices</li><li>Explore Service Level Management</li><li>Understand Workload Forecasting</li><li>Define Measuring Performance</li><li>Identify the relationship between Business Metrics of Interest (BMIs) and available system performance metrics</li><li>Explore project management process of capacity planning</li><li>Review successful capacity planning deployments</li><li>Discuss successful and unsuccessful capacity planning projects</li><li>Step through a practical process for managing a capacity planning project</li><li>Explore the current and future market trends</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/772/">http://www.tonex.com/Courses/772/</a></p><hr /> Boot Camps: 6022 - Cryptography and Network Security Boot Camp http://www.tonex.com/Courses/6022/ 2008-05-17T12:56:49+00:00 2008-05-17T12:56:49+00:00 Tonex.com <p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/6022/">http://www.tonex.com/Courses/6022/</a></p><hr /> Boot Camps: 9001 - Optical Networking Boot Camp http://www.tonex.com/Courses/9001/ 2007-09-10T02:51:36+00:00 2007-09-10T02:51:36+00:00 Tonex.com <p>TONEX Optical Networking Boot Camp is the answer to your Optical Networks technology needs from current to next generation technologies for public and private networks. Our mission is to clarify highly complex technical standards and topics.</p><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9001/">http://www.tonex.com/Courses/9001/</a></p><hr /> Boot Camps: 9002 - Wireless Boot Camp http://www.tonex.com/Courses/9002/ 2007-09-10T02:55:35+00:00 2007-09-10T02:55:35+00:00 Tonex.com <p>The TONEX Wireless Boot Camp &reg; is the answer to your wireless technology needs, from current to next generation technologies for public and private wireless networks. This intensive, weeklong learning experience covers the essential elements of current and future wireless communications.</p><b>Objectives</b>: Our interactive, accelerated learning program teaches you the fundamentals of modern wireless communication systems. The Wireless Boot Camp provides participants with a solid understanding of wireless networks, technologies, protocols, and comprehensive vendor-neutral exposure to wireless solutions and supporting technologies, such as RF, microwave, HF/UHF, TDMA, GSM/GPRS, EDGE, CDMA, CDMA2000, UMTS/W-CDMA, OFDM, 4G LTE, xEV-DO Rev c, 5G, Bluetooth, RFID, ZigBee, Wireless LANs, 802.11n, 802.16/WiMAX, SATCOM, GPS. Wireless core network technologies such as IP, ATM, SS7, Frame Relay, VoIP, VoATM, Services, and IP multimedia are discussed.<p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9002/">http://www.tonex.com/Courses/9002/</a></p><hr /> Boot Camps: 9003 - Telecom Boot Camp http://www.tonex.com/Courses/9003/ 2007-09-10T02:51:54+00:00 2007-09-10T02:51:54+00:00 Tonex.com <p>TONEX Telecom Boot Camp is the answer to your telecom technology needs from current to next generation technologies for public and private networks. Our mission is to simplify highly complex technical telecom standards and topics.</p><b>Objectives</b>: <p>Telecom Boot Camp provides participants with a solid understanding of telecom networks, technologies, protocols, and comprehensive, vendor-neutral exposure to telecom solutions and supporting technologies, such as voice, optical networking, signaling, switching, convergence, wireless networking, network management and operations support systems (OSS).</p><p><strong>Upon completion of this boot camp, the participants will:</strong> </p><ul><li>Understand telecom deregulation, the new telecommunications technologies and industry trends </li><li>Understand the technical aspects of the new telecommunications industry </li><li>Explore access, signaling, transport and transmission networks</li><li>Examine&nbsp;the components of voice and data networks </li><li>Understand xDSL, cable modems, PSTN/SS7, SONET/SDH, DWDM and wireless technologies </li><li>Explore advanced optical networking</li><li>Explore modern fixed and mobile wireless Technologies (including SATCOM)</li><li>Understand TCP/IP, frame relay, ATM, Ethernet, MPLS and GMPLS</li><li>Comprehend advanced voice and data communications technologies </li><li>Understand private voice and data network design alternatives </li><li>Cover voice and data traffic engineering </li><li>Explore voice-enabling data network architecture alternatives</li><li>Understand voice/data/multimedia convergence </li><li>Understand voice ove packet ( IP, cable, DSL, Frame Relay, and ATM )</li><li>Understand H.323, SIP, MGCP, Megaco</li><li>Exlain what Softswitches are</li><li>Understand IPTV </li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9003/">http://www.tonex.com/Courses/9003/</a></p><hr /> Boot Camps: 9004 - Security Boot Camp http://www.tonex.com/Courses/9004/ 2007-09-10T02:56:04+00:00 2007-09-10T02:56:04+00:00 Tonex.com Many corporations are now faced with the challenge of information exchange for its employees, suppliers and customers. The Internet, World Wide Web, along with private networks has allowed this information to exchange more quickly than ever, but information exchange has not come without risk. With more reports of attacks against networks, IS managers are faced with the responsibility of protecting their data. <p class="maintext">Tonex Security Bootcamp allows IT Managers, Intermediate to advanced, UNIX and NT system and network administrators, incident handling team members, information assurance and audit professionals,and IP network managers the opportunity to gain knowledge and experience in various fields of network security, intrusion detection, virtual private networks and security management. </p><b>Objectives</b>: <ul><li>Security Planning, Assessment, and Implementation </li><li>Security Architecture and Models </li><li class="maintext">Availability, Integrity, and Confidentiality </li><li class="maintext">Security Management </li><li class="maintext">Cryptography Algorithms </li><li class="maintext">Cryptographic Attack and Defense Mechanisms </li><li>Risk Management </li><li>IT Security Auditing, Attacks, and Threat Analysis </li><li class="maintext">Operations Security </li><li>Business Continuity Planning </li><li>Intrusion Detection, Attacks and Countermeasures </li><li>System Security </li><li class="maintext">Physical Security </li><li class="maintext">Access Control Systems </li><li class="maintext">Applications and Systems Security </li><li class="maintext">Firewalls </li><li>Network and Web Security </li><li>Security in SNMPv3 and IPv6 </li><li class="maintext">Telecommunications Security </li><li>Wireless Security </li><li class="maintext">Public Key Infrastructure </li><li class="maintext">Enterprise PKI </li><li>Virtual Private Networks (VPN) Fundamentals </li><li class="maintext">Security Administration </li><li>Law, Investigation and Ethics </li><li>Security Policies, Standards, and Guidelines </li><li>Computer crime laws and regulations </li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9004/">http://www.tonex.com/Courses/9004/</a></p><hr /> Boot Camps: 9005 - Storage Networking Boot Camp http://www.tonex.com/Courses/9005/ 2007-09-10T02:56:30+00:00 2007-09-10T02:56:30+00:00 Tonex.com <p>TONEX Storage and Networking Boot Camp is a comprehensive, vendor neutral exposure to storage and networking interfaces architectures, storage solutions and supporting technologies.</p><p>The Storage and Networking Boot Camp is a 5-day accelerated course by TONEX that provides comprehensive, vendor-neutral exposure to SAN solutions and supporting technologies, such as Fibre Channel, NAS, iSCSI, SATA, SAS and IP storage. Attendees learn about architecture, protocols, standards, management practices, perfromance, security, tools, and SAN-design and implementation considerations. </p><p>Class discussions cover a wide range of topics, including the capabilities and limitations of the various supporting technologies and SAN management in enterprise environments, while a hands-on lab allows students to apply their knowledge of the Fibre Channel protocol; gain experience with component installation and configuration; build a simple SAN fabric; and explore SAN management applications.<span class="titles"></span></p><b>Objectives</b>: <p><strong>What You&#39;ll Learn</strong></p><ul><li>Overview of iSCSI, Fibre Channel, GigE, Infiniband, IDE, SATA, SAS, USB, 1394, </li><li>Storage concepts and architecture covering storage subsystems, DAS, SAN, NAS, and CAS </li><li>Overview of backup/recovery, disaster recovery/business continuity, and local and remote replication </li><li>Emerging technologies such as IP SAN, storage virtualization, and security </li><li>Storage infrastructure&#39;s logical and physical components </li><li>Core elements of a data center infrastructure </li><li>Introduction to managing and monitoring in the data center </li><li>Evolution of storage and storage environments</li></ul><p><strong>Upon completion of this boot camp, the attendees will be able to</strong></p><ul><li>Understand Basic Storage Technology </li><li>Describe storage performance and data protection strategies including RAID, caching, and connectivity technology </li><li>Differentiate between DAS, SAN, NAS, CAS and IP Storage environments </li><li>Identify disk components (actuator, platter, head, sector, track, zo ne) </li><li>Compare and contrast Disk Technologies between ATA/IDE, SATA (Serial ATA), SCSI and SAS (Serial Attached SCSI) </li><li>Describe SCSI (architecture, connections, disks, tapes) </li><li>Describe SCSI protocol (initiators, targets and logical units) </li><li>Identify implementation parameters (Parallel, FC, iSCSI) </li><li>Describe FC SAN general concepts (architecture and basic terms including port types, WWN, components (HBA, Hub, Bridge/Router, Switch, Director, Cable, GBICs, etc.) </li><li>Identify advantages and disadvantages of using FC SAN (distance, speed,<br />connectivity and scalability) </li><li>Describe topologies (Point to Point, Arbitrated Loop, Switched Fabric) </li><li>Describe FC Protocol (service classes, addressing) </li><li>Describe switched fabric based services (virtualization, authentication, file sharing, replication, extension, FAIS) </li><li>Describe IP Storage Networking general concepts (network storage, block, file, </li><li>FCIP, iFCP, iSCSI, iSNS, components) </li><li class="maintext">Describe 10 Gigabit Ethernet </li><li class="maintext-plus">Identify 10GbE Storage Applications </li><li class="maintext-plus">Describe SONET/SDH and DWDM </li><li>Describe iSCSI implementation concepts </li><li class="maintext">Identify advantages and disadvantages of using IP Storage Networking (distance,<br />speed, connectivity, scalability, security) </li><li>Describe NAS concepts (file access, components, O/S) </li><li class="maintext">Identify advantages and disadvantages of using NAS technology </li><li class="maintext">Compare and contrast NFS and CIFS protocols </li><li>Compare storage virtualization approaches (host, network, storage device) </li><li>Describe storage management components (capacity, configuration, LDM, </li><li>Storage Network Managers, device managers, integration) </li><li>Identify the advantages and disadvantages of effective storage management. </li><li>Describe data management concepts (Backup &amp; Recovery, Information Lifecycle) </li><li>Compare storage virtualization approaches (host, network, storage device) </li><li>Describe virtualization management strategies (in-band and out-of-band) </li><li>Describe storage virtualization taxonomy elements (block, disk, tape, file<br />system, file/record) Describe virtualization services (Snapshot, Copy, Replication) </li><li>Describe virtualization services (snapshot, copy, replication) </li><li>Desribe Infiniband </li><li>Desribe Universal Serial Bus (USB) </li><li>Desribe 1394 (FireWire) </li><li>Describe PCI and PCI-X</li></ul><p><b>Prerequisites</b>: Basic technical understanding of networking and storage concepts and terminology</p><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9005/">http://www.tonex.com/Courses/9005/</a></p><hr /> Boot Camps: 9006 - Revenue Assurance Boot Camp http://www.tonex.com/Courses/9006/ 2008-04-08T05:01:46+00:00 2008-04-08T05:01:46+00:00 Tonex.com <p> The TONEX Revenue Assurance program helps you understand basic concepts and best practices. The aim of the Revenue Assurance Boot Camp is to provide processes and methodologies that help plug the drain on revenue and maximize profits for telecom service providers. </p><b>Objectives</b>: <p> <strong>Learn how to:</strong> </p> <ul> <li>Optimize end-to-end Revenue Assurance Strategies and Implementation </li> <li>Outsmart fraud by subscribers and distributors </li> <li>Discover the importance of cost-effective service provisioning </li> <li>Understand how the mediation system can be helpful as a revenue assurance tool </li> <li>Understand the impact of copyright issues </li> <li>Receive and utilize a review of fraud management systems and processes </li> <li>Review audits and tests that can be used to identify errors in network integrity </li> <li>Discover cost-effective customer retention strategies </li> <li>Understand proper data mining and data warehousing will impact the Revenue Assurance implementation </li> <li>Understand the impact of next generation networks and services on Revenue Assurance . </li> </ul> <p> &nbsp; </p> <p class="titles"> Key Topics </p> <ul> <li>Overview of TONEX Revenue Assurance framework </li> <li>Revenue assurance objectives, processes, best practices&nbsp;and standards</li> <li>Tools and methods for RA initiatives </li> <li>Revenue Assurance Functions and Applications </li> <li>Revenue Leakage Issues </li> <li>Billing and Mediation </li> <li>Interconnect Billing</li> <li>Overview of CDRs, AMA, CIBER, TAP, IPDR</li> <li>Inter-Carrier Billing </li> <li>Inter-Carrier Billing Verification </li> <li>Inter-Carrier Billing Validation </li> <li>CABS Verification </li> <li>Customer Data and Records </li> <li>Usage </li> <li>Price/rate Plans </li> <li>Telecom Fraud Management </li> <li>SLA Management and QoS </li> <li>Margin Management </li> <li>Mediation Functions and Features </li> <li>Tarrifing </li> <li>Invoicing and Collection Process </li> <li>Usage Analysis </li> <li>Order Entry Errors </li> <li>Detecting Fraud </li> <li>CRM </li> <li>Churn Management </li> <li>RA KPIs </li> <li>Taxation and Regulation </li> <li>Credit Management </li> <li>Risk Mitigation </li> <li>Network Optimization ( PSTN, SS7, GSM/GPRS/EDGE, UMTS, CDMA2000, ATM, IP, Cable) </li> <li>Traffic Engineering </li> <li>Switch-to-Bill Reconciliation </li> <li>Network Management / Inventory / Reconciliation </li> <li>SS7 Usage Analysis </li> <li>Ordering, Provisioning &amp; Network Reconciliation Systems </li> <li>Emerging services: VoIP, IP Centrex, MPLS and IP VPN </li> <li>&#39;End-to-End&#39; RA success </li> </ul><p><b>Cost:</b> $5999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9006/">http://www.tonex.com/Courses/9006/</a></p><hr /> Boot Camps: 9007 - BSS / OSS Boot Camp http://www.tonex.com/Courses/9007/ 2007-09-10T02:57:15+00:00 2007-09-10T02:57:15+00:00 Tonex.com <p>TONEX OSS/BSS Boot Camp is the answer to your OSS/BSS technology needs from current to next generation technologies. Our mission is to simplify highly complex OSS/BSS technical standards and topics.</p><b>Objectives</b>: <p><strong>Learn how to:</strong></p><ul><li>Reduce opex and capex </li><li>Increase loyalty and revenue assurance </li><li>Reduce fraud </li><li>Improve ROI </li><li>Reduce churn </li></ul><strong>Topics Covered</strong><br /><ul><li>Business Needs and Drivers </li><li>Different Service Providers and their Needs </li><li>Critical Business Processes </li><li>Automation and Integration </li><li>Operations Re-engineering Efforts </li><li>Effectiveness of BSS/OSS Infrastructure </li><li>Evaluating OSS and BSS Technology Investments </li><li>BSS and OSS ROI Model </li><li>Current BSS/OSS Development </li><li>Enterprise Application Integration (EAI) </li><li>Planning and Engineering (P&amp;E) </li><li>Service Provisioning </li><li>Service Activation </li><li>Workflow </li><li>Inventory </li><li>Customer Care and Billing (CCB) </li><li>Interconnection </li><li>Billing Mediation </li><li>Rating and Tariffing </li><li>CRM </li><li>Fraud </li><li>Revenue Assurance </li><li>Risk Management </li><li>Capacity Planning </li><li>Network Management </li><li>TMF TOM/eTOM </li><li>NGOSS </li><li>CORBA and XML </li><li>J2EE and .NET </li><li>Web Services </li><li>OSS for Next Generation Services - Multiple Case Studies (Cable/MSO, Wireless and Telco Examples) </li><li>Products and Services </li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9007/">http://www.tonex.com/Courses/9007/</a></p><hr /> Boot Camps: 9008 - RF Engineering Boot Camp http://www.tonex.com/Courses/9008/ 2007-09-10T02:57:50+00:00 2007-09-10T02:57:50+00:00 Tonex.com <p>TONEX Radio Frequency (RF) Engineering Boot Camp is the answer to your RF planning and design in wireless networks needs.</p><b>Objectives</b>: <p>RF Engineering Boot Camp provides participants with a solid understanding of RF surveys and planning, electromagnetic modeling and simulation, interference analysis and resolution, coverage analysis, propagation models, RF engineering, <span class="maintext">system specifications and performance</span>, modulation, antenna theory, link design, traffic engineering, optimization, <span class="maintext">benchmarking, safety, RF testing and system integration and measurements.</span> Design and production engineers and technicians interested in improving RF engineering skills through a practical approach will benefit from this course. </p><p><span style="font-weight: bold">Topics Covered:</span>&nbsp;</p><ul><li class="maintext">RF Theory </li><li>RF Engineering Principles </li><li class="maintext">Modulation </li><li class="maintext">Antenna Theory </li><li>Interference Analysis </li><li class="maintext">Link Design </li><li>Principles of Noise and Interference </li><li>Principles of Jamming </li><li>Communications Control and Jamming Theory of Operation </li><li>RF System Specifications </li><li class="maintext">RF Surveys and Planning </li><li class="maintext">Radio Wave Propagation and Modeling </li><li>FrequencyPlanning and </li><li>Traffic Dimensioning </li><li class="maintext">Cell Planning Principals </li><li>Coverage Analysis </li><li class="maintext">RF Optimization </li><li class="maintext">RF Benchmarking </li><li class="maintext">RF Performance </li><li class="maintext">RF Safety </li><li>RF Simulation </li><li class="maintext">RF Testing </li><li><span class="maintext">RF System Integration and Measurements</span> </li><li>Planning of GSM, GRS, EDGE, CDMA, W-CDMA Radio Networks </li><li>Advanced Topics in GSM, GPRS and EDGE Cell Planning </li><li>Advanced Topics in CDMA and CDMA2000 Cell Planning </li><li>Advanced Topics in W-CDMA (R-99) and HSDPA and HSUPA Cell Planning </li><li>Advanced Topics in WiMAX (802.16e) Planning and Architecture </li><li class="maintext">Voice and Data Traffic Engineering </li><li class="maintext">RAN Optimization</li></ul><p><b>Cost:</b> $5999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9008/">http://www.tonex.com/Courses/9008/</a></p><hr /> Boot Camps: 9009 - Systems Engineering Boot Camp http://www.tonex.com/Courses/9009/ 2007-09-10T03:19:56+00:00 2007-09-10T03:19:56+00:00 Tonex.com <p>TONEX Systems Engineering Bootcamp is the answer to your Systems Engineering needs from current to next generation technologies. Our mission is to clarify highly complex technical standards and topics. </p><b>Objectives</b>: <strong>Systems Engineering </strong><br /><ul><li>Requirements analysis and design with Use Cases </li><li>System Engineering Management </li><li>Tools and techniques essential for development of complex systems </li><li>Applied practical problems in every chapter to aid understanding </li><li>Apply standards (ISO, EIA, and IEEE), the SEI Capability Maturity Models - Integration (CMM - I). </li><li>Understand advanced systems engineering process </li><li>Advanced engineering disciplines and program management. </li><li>Overview of advanced concepts in the development cycle. </li><li>Case studies review including templates, and checklists that support the systems engineering approach. </li></ul><strong>Reliability Engineering </strong><br /><ul><li>New tools in reliability engineering principles </li><li>How operations can improve reliability of their processes </li><li>How to influence improvements in availability </li><li>How someone can assist in reducing process failures </li><li>Calculate the cost of unreliability for making business decisions to attack problems of unreliability. </li><li>Reliability tools helpful for providing supporting evidence during root cause analysis failure investigations &nbsp;</li><li>Reliability tools and techniques helpful for understanding failure data </li><li>How to make business decisions, based on the failure data </li><li>Justify making equipment more reliable </li></ul><strong>Root Cause Failure Analysis</strong><br /><ul><li>Error Control Coding (ECC) Fundamentals</li><li>Related Case Studies and Projects</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9009/">http://www.tonex.com/Courses/9009/</a></p><hr /> Boot Camps: 9010 - Audit Management Boot Camp http://www.tonex.com/Courses/9010/ 2007-09-10T03:20:14+00:00 2007-09-10T03:20:14+00:00 Tonex.com <p>Today CIOs are more likely to be business risk oriented and well versed in leadership skills, and computer security experts know more about their specific environments and tools than a generalist internal IT Auditor could ever reasonably hope to without massive training expenditures &ndash; the potential for technically focused internal IT Audit functions to add significant value on a ongoing basis is questionable.</p> <p>The good news is that management oriented auditors understand that information technology risks are business risks, and should be managed by managers rather than technicians. Working with CIOs and CTOs and IT security, quality, and contingency planning specialists &ndash; management auditors (especially those IT auditors that adopt a contemporary management perspective) are redefining the role of internal audit in the information technology world.</p><b>Objectives</b>: <strong>Topics Covered</strong><br /> <ul><li>Initiating and planning </li><li>Execution and Control </li><li>Control and Closing </li><li>Assess Project Management Capabilities</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9010/">http://www.tonex.com/Courses/9010/</a></p><hr /> Boot Camps: 9012 - Traffic Engineering Boot Camp http://www.tonex.com/Courses/9012/ 2007-09-10T03:24:35+00:00 2007-09-10T03:24:35+00:00 Tonex.com This Innovative Bootcamp provides a thorough coverage of the principles behind Traffic Engineering. <p>Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&rsquo;s ability to meet customer expectations.</p><b>Objectives</b>: <strong>Topics Covered</strong><br /> <ul><li>Traffic Engineering Techniques in Telecom </li><li>Traffic Engineering Techniques in IP Networking </li><li class="maintext">Traffic Distribution </li><li>Trunk Provisioning </li><li>IP Provisioning </li><li>Erlang Calculation </li><li>Busy Hour Traffic (BHT) Measurement </li><li>Erlang B Calculation </li><li>Dimensioning Trunks using Erlang B </li><li>Blocking Rates </li><li>Grade of Service (GoS) </li><li>Extended Erlang B Calculation </li><li>Equivalent Queue, Extended Erlang B (EQEEB) </li><li>Call Center Calculation </li><li>Erlang C Calculation </li><li>Engest Calculation </li><li>Poisson Calculation </li><li>Binomial Calculation </li><li>Voice over Packet Traffic Engineering </li><li>Traffic Engineering for VoIP </li><li>Erlang to Packet Conversion </li><li class="maintext">VoIP Traffic Engineering </li><li class="maintext">Voice Compression </li><li class="maintext">VoIP Bandwidth Measurements </li><li>Traffic Engineering for Data </li><li>Traffic Engineering for Video and Multimedia Applications </li><li class="maintext">IP Traffic Engineering Before MPLS </li><li>MPLS Traffic Engineering </li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9012/">http://www.tonex.com/Courses/9012/</a></p><hr /> Boot Camps: 9014 - IPv6 Boot Camp http://www.tonex.com/Courses/9014/ 2007-09-10T03:26:07+00:00 2007-09-10T03:26:07+00:00 Tonex.com IPv6, the next generation Internet Protocol, has been in the works since the early 90s when the rapid growth of the Internet threatened to exhaust existing IP addresses. Drawing on 20 years--operational experience with the existing protocol (IPv4), the new protocol offers scalability, increased security features, real-time traffic support, and auto-configuration so that even a novice user can connect a machine to the Internet. <p>IPv6 boot camp provides a succinct, in-depth technical overview of all the new features and functions in IPv6, guiding you through everything you&#39;ll need to know to get started, including how to configure IPv6 on hosts and routers, and which applications currently support IPv6. Aimed at system and network administrators, engineers, network designers, and IT managers, this boot camp will help you plan for, design, and integrate IPv6 into your current IPv4 infrastructure. Whether you&#39;re ready to start implementing IPv6 today or are planning your strategy for the future, IPv6 boot camp will provide the solid foundation you need to get started.</p> <p>Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&rsquo;s ability to meet customer expectations.</p><b>Objectives</b>: <strong>Topics Covered</strong><br /> <ul><li>Intro to IPv6 </li><li>IPv6 operation and Architecture </li><li>IPv6 Protocols </li><li>IPv6 Name Services </li><li>IPv6 Technical Details </li><li>IPv6 Migration </li><li>IPv6 Deployment Strategies and scenarios </li><li>IPv6 Security and mobility </li><li>Voice and Video over IPv6 </li><li>IPv6 QoS </li><li>IPv6 Deployment and migration </li><li>IPv4-IPv6 transition and integration technologies </li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9014/">http://www.tonex.com/Courses/9014/</a></p><hr /> Boot Camps: 9015 - Billing and Fraud Boot Camp http://www.tonex.com/Courses/9015/ 2007-09-10T03:26:24+00:00 2007-09-10T03:26:24+00:00 Tonex.com This Innovative Bootcamp provides a thorough coverage of the principles behind Billing and Fraud. <p>Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&rsquo;s ability to meet customer expectations.</p><b>Objectives</b>: <p><strong>Boot Camp graduates understand:</strong></p> <ul><li>PSTN Billing and Fraud </li><li>GSM and GPRS Billing </li><li>Roaming Billing </li><li>Interconnect Billing </li><li>IP Billing Fundamentals </li><li>UMTS Billing </li><li>CDMA2000 Billing </li><li>WiMAX Billing and Fraud </li><li>Mobile TV and Video Billing </li><li>IPTV Billing and Fraud </li><li>Telecom Fraud Management </li><li>Fraud identification, profiling, Analyzing, Risk Management and FMS </li><li>GSM and GPRS Fraud </li><li>UMTS Fraud </li><li>CDMA2000 Fraud </li></ul><p><b>Cost:</b> $5999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9015/">http://www.tonex.com/Courses/9015/</a></p><hr /> Boot Camps: 9016 - CISSP Boot Camp http://www.tonex.com/Courses/9016/ 2007-09-10T04:02:38+00:00 2007-09-10T04:02:38+00:00 Tonex.com Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&#39;s ability to meet customer expectations.<p>The CISSP examination consists of multiple choice questions, covering topics such as Access Control Systems, Cryptography, and Security Management Practices, and is administered by the International Information Systems Security Certification Consortium or (ISC)2. (ISC)2 promotes the CISSP exam as an aid to evaluating personnel performing information security functions. Candidates for this exam are typically network security professionals and system administrators with at least 3 years of direct work experience in one or more of the 10 test domains. This course maps to the exam objectives and offers numerous features such as exam tips, case studies, and practice exams.</p><b>Objectives</b>: <p>Our interactive, accelerated learning program prepares you for the CISSP exam. For experienced professionals in the computer security field who are responsible for developing the information security policies, standards, and procedures and managing their implementation across an organization.</p><p>This certification is the premier credential for security professionals pursuing higher levels of recognition and responsibility in the industry, and is seen as a requirement for many technical, mid-management, and senior management positions.</p><p><strong>Upon completion of this program, you&#39;ll learn:</strong></p> <ul><li>Learn what you need to know to master the CISSP security technology</li><li>Master Information Security skills by experts &amp; get CISSP certified</li><li>How to identify and correctly answer the any type of CISSP questions</li><li>Important key test-taking tips for the CISSP exam</li><li>Proven techniques for scoring high on the CISSP exam</li><li>Important aspects of Security Policy development and Security Management Practices</li><li>The goal of this course is to bring the CISSP&reg; 10 domains of knowledge to life. By explaining important topics with stories, examples, and case studies, the practical workings of this information can be discovered.<span></span></li></ul><strong><span>This training program will prepare you for the CISSP exam by covering key exam objectives &amp; the great breadth of information found in the 10 Domains of the Common Body of Knowledge:</span></strong><ul><li> </li><li><span>Security Basics</span></li><li><span>Access Control Systems and Methodologies</span></li><li>Security Architecture and Models</li><li>Disaster Recovery and Business Continuity Planning</li><li>Security Management Practices</li><li>Law, Investigation, and Ethics</li><li>Physical Security</li><li>Operations Security</li><li>Cryptography</li><li>Telecommunications and Network Security</li><li>Application and System Development</li></ul><p><b>Cost:</b> $3999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9016/">http://www.tonex.com/Courses/9016/</a></p><hr /> Boot Camps: 9017 - Safety Engineering Boot Camp http://www.tonex.com/Courses/9017/ 2008-05-17T12:56:49+00:00 2008-05-17T12:56:49+00:00 Tonex.com <p><b>Cost:</b> $5999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9017/">http://www.tonex.com/Courses/9017/</a></p><hr /> Boot Camps: 9018 - Customer Care & Call Center Boot Camp http://www.tonex.com/Courses/9018/ 2007-09-10T04:03:28+00:00 2007-09-10T04:03:28+00:00 Tonex.com Uncover the secrets of outstanding customer service with TONEX&#39;s Customer Service Training Seminars. Customer Care and Call Center Boot Camp is an accelerated five-day course that provides comprehensive, accelerated vendor-neutral training. <p>Take the first step toward becoming more customer service centered, and making every client connection a positive one. This innovative Boot Camp emphasizes the principles behind customer care and managing a call center.</p><b>Objectives</b>: <p><strong>Boot Camp graduates understand:</strong></p> <p>&bull; Definitions and objectives of customer care <br />&bull; How to deliver better, faster service and increase customer satisfaction<br />&bull; Customer care processes and customer expectations <br />&bull; New customer care tools and procedures <br />&bull; How to turn complaints into opportunities<br />&bull; How to create a mission statement, service level agreements (SLAs), and standard operating procedure documents <br />&bull; How inbound and outbound call center environments differ <br />&bull; How to assess, select and use today&#39;s current and emerging call center technologies <br />&bull; Hiring techniques, coaching styles, and staffing logistics <br />&bull; How to approach training and certification, orientation, strategic support skills, and technical training </p><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9018/">http://www.tonex.com/Courses/9018/</a></p><hr /> Boot Camps: 9021 - WiMAX / WiBro Boot Camp http://www.tonex.com/Courses/9021/ 2007-09-10T04:18:50+00:00 2007-09-10T04:18:50+00:00 Tonex.com <p>TONEX WiMAX/WiBro Certification Boot Camp &reg; is the answer to your WiMAX/WiBro technology certification needs. WiMAX/WiBro Certification proves that you have the skills to define, architect, design, operate and troubleshoot WiMAX/WiBro networks.</p><p>&nbsp;</p><b>Objectives</b>: Our interactive, accelerated learning program teaches you the details of WiMAX and WiBro systems. WiMAX/WiBro Boot Camp provides participants with a solid understanding of WiMAX/WiBro networks, OFDM/OFDMA technologies, protocols, and comprehensive vendor-neutral exposure to WiMAX/WiBro solutions and supporting technologies. <p>The boot camp begins with an overview of the motivations and justifications for WiMAX/WiBro, and a review of the key technical constraints inherent in 802.16/802.6e communications. We&rsquo;ll then proceed to an overview of how WiMAX/WiBro RF works, and a look at key RF challenges and new developments in fundamental wireless technologies. From there we will explore different technologies and protocols in the radio and core networks.</p><p><strong>Topics Covered:</strong>&nbsp;</p><ul><li class="maintext"><span class="maintext">WiMAX/WiBro Technology Overview</span> </li><li><span class="maintext">WiMAX/WiBro Network Overview</span> </li><li><span class="maintext">WiMAX/WiBro Network Architecture</span> </li><li class="maintext"><span class="maintext">WiMAX/WiBro Radio Network Architecture </span> </li><li><span class="maintext">WiMAX/WiBro Operations<br /></span> </li><li class="maintext"><span class="maintext">WiMAX/WiBro RF Engineering</span> </li><li class="maintext">WiMAX/WiBro Link Budget Calculation </li><li class="maintext"><span class="maintext">Antennas for WiMAX/WiBro </span> </li><li class="maintext"><span class="maintext">WiMAX/WiBro Core Netwo</span>rk Architecture </li><li class="maintext"><span class="maintext">IP Options and Features in WiMAX/WiBro Networks</span> </li><li><span class="maintext">WiMAX/WiBro Network Design </span> </li><li class="maintext">WiMAX Access Architecture </li><li class="maintext"><span class="maintext">WiMAX/WiBro Optimization</span> </li><li class="maintext"><span class="maintext">WiMAX/WiBro Backhaul Operations</span> </li><li class="maintext">WiMAX/WiBro Performance and Coverage </li><li><span class="maintext">WiMAX/WiBro Troubleshooting</span> </li><li><span class="maintext">WiMAX/WiBro Implementation Case Studies</span></li></ul><p>&nbsp;</p><p><b>Cost:</b> $3999, <b>Duration:</b> 4 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9021/">http://www.tonex.com/Courses/9021/</a></p><hr /> Boot Camps: 9023 - UMTS Boot Camp http://www.tonex.com/Courses/9023/ 2008-05-17T12:56:49+00:00 2008-05-17T12:56:49+00:00 Tonex.com <p><b>Cost:</b> $3999, <b>Duration:</b> 4 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9023/">http://www.tonex.com/Courses/9023/</a></p><hr /> Boot Camps: 9040 - Information Assurance Boot Camp http://www.tonex.com/Courses/9040/ 2007-09-10T04:21:50+00:00 2007-09-10T04:21:50+00:00 Tonex.com <span class="maintext">The aim of Information Assurance Boot Camp insures overall operating integrity in government and business, while protecting and defending physical and virtual assets from unauthorized access, damage, removal, conversion, diversion, duplication or denial of service, as well as from computer-based or computer-facilitated threats.</span> <p>Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&rsquo;s ability to meet customer expectations.</p><p>&nbsp;</p><b>Objectives</b>: <strong>Boot Camp TOPICS and coverage</strong><br /><ul><li>Information Assurance (IA) Fundamentals </li><li>Cryptography and Network Security </li><li>Trusted Systems Fundamentals </li><li>Electronic Business Security Fundamentals IA Success Strategies</li></ul><p>&nbsp;</p><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9040/">http://www.tonex.com/Courses/9040/</a></p><hr /> Boot Camps: 9042 - Train-the-Trainer Boot Camp http://www.tonex.com/Courses/9042/ 2007-09-10T04:22:20+00:00 2007-09-10T04:22:20+00:00 Tonex.com This boot camp is designed for instructional designers, developer, instructor, facilitator, training managers, directors, training performance consultants , e-Learning specialists , technical trainer, training managers, <p>Our experienced instructors work with you, tailoring the Boot Camp content to your needs. We can even conduct Boot Camp onsite at your business! Using real-life examples and interactive exercises, we teach practical ways to maintain your valuable customer base, win repeat business, and measure your organization&rsquo;s ability to meet customer expectations.</p><b>Objectives</b>: <p><strong>Topics Covered</strong></p> <ul><li>Training Needs Analysis and Assessments </li><li>Training Planning and Designing </li><li>Training 101 </li><li>Project Management for Trainers </li><li>Writing Skills for Trainers </li><li>Instructional Design </li><li>Instructional Techniques </li><li>e-Learning Strategy Development </li><li>Designing Computer-Based Training </li><li>Web-Based Training </li><li>Games in Training </li><li>Adults Learning </li><li>Influencing People </li><li>Humor and Psychology in Training </li><li>Presentation Skills </li><li>Creativity in Training Development </li><li>Evaluation of Training </li><li>Training Development KPIs</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9042/">http://www.tonex.com/Courses/9042/</a></p><hr /> Boot Camps: 9043 - Six Sigma Training Boot Camp http://www.tonex.com/Courses/9043/ 2007-09-10T04:23:00+00:00 2007-09-10T04:23:00+00:00 Tonex.com Green Belt (1 week), Black Belt (2 weeks) and Master Black Belt (3 weeks) Certfication <p>TONEX Six Sigma Training is about building a measurement system in transactional/service environments working with various information systems. In its most simple sense, Six Sigma is a highly disciplined approach to decision making that helps people focus on improving processes to make them as near perfect as possible. Done properly, Six Sigma ensures that internal processes are running at optimum efficiency.</p> <p>Six Sigma achieves dramatic improvement in business performance through a precise understanding of customer requirements and the elimination of defects from existing processes, products, services, or plants.</p><p>At its core, Six Sigma revolves around a few key concepts:<br /> </p><ul><li>Critical to Quality: Attributes most important to the customer </li><li>Defect: Failing to deliver what the customer wants </li><li>Process Capability: What your process can deliver </li><li>Variation: What the customer sees and feels </li><li>Stable Operations: Ensuring consistent, predictable processes to improve what the customer sees and feels </li><li>Design for Six Sigma: Designing to meet customer needs and process capability </li></ul> <p>This program provides an overview of a highly disciplined methodology and practice that provides the tools you need to achieve consistent, high-performance results from your products and processes.</p><b>Objectives</b>: The boot camp begins with an overview of the motivations and justifications for Six Sigma and statistical problem solving. The program is designed for anyone in your organization who needs to learn the Six Sigma Business Improvement Methodology. Participants range from leaders interested in how to achieve significant impact through the implementation of Six Sigma to frontline employees who will be supporting your Six Sigma implementation. <p>After completing this course, participants will know the:</p><ul><li>Differences between sigma as a metric and Six Sigma as a business improvement methodology,</li><li>Conduct or participate in Six Sigma projects </li><li>Apply Six Sigma tools in a real project using a statistical software package</li><li>Four Six Sigma principles of leadership and the management tools associated with each,</li><li>Relevance of the various Six Sigma teams and roles, and</li><li>Application of Six Sigma analytical tools and fundamental objectives for each phase of the DMAIC model</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9043/">http://www.tonex.com/Courses/9043/</a></p><hr /> Boot Camps: 9050 - Capacity Planning Boot Camp http://www.tonex.com/Courses/9050/ 2007-09-10T04:24:07+00:00 2007-09-10T04:24:07+00:00 Tonex.com <p><span>Capacity planning is a strategic function used to predict IT resource requirements. It is a proactive extension of performance management, bringing order to chaos and predictability to IT management. Capacity planning and performance management together are sometimes referred to as capacity management.<br /><br />This course provides an introduction to capacity planning as a repeatable process. It&#39;s about understanding service levels and resource usage and aligning capacity requirements with business demands. Capacity Planning training boot camp covers tactics for doing performance analysis, system sizing, performance measurements and capacity planning in today&sup1;s challenging business and IT environment. Performance analysis and planning are often forgotten due to the project completion on time.<br /><br />One of the major goals of capacity planning is to ensure that the business service level objectives are met. Identifying the relationship between Business Metrics of Interest (BMIs) and available system performance metrics is critical to accurate models and forecasts. BMIs represent the real world transactions that drive our business workload&rsquo;s resource consumption. This hands-on course will define the characteristics of a good BMI and give techniques for identifying the best BMI choice from the many possibilities. We will discuss analytical tools, formulas and techniques used, and describe both theoretical ideals and real world cases. We will also show examples on how to use increasingly fuzzy BMIs to make great capacity plans.</span></p><b>Objectives</b>: After completing this boot camp, attendees will be able to: <ul><li>Review of designing, implementing and managing world-class infrastructure and applications</li><li>Review enterprise management and IT system management processes</li><li>Explain the basics of capacity planning and performance management</li><li>Understand the engineering tools and procedures required for capacity planning</li><li>Explain the Capacity Planning problem</li><li>Review of Capacity Planning applications</li><li>Define a Capacity Planning methodology</li><li>Define a process</li><li>Define a strategy</li><li>Define capacity areas</li><li>Define the capacity variables</li><li>Define performance models</li><li>Model calibration and validation</li><li>Understand performance and availability of new infrastructure and applications</li><li>Identify capacity and performance management best practices</li><li>Understand inventory and asset management processes</li><li>Explore Service Level Management (SLM)</li><li>Describe how to define, structure, manage and maintain inventory and manufacturing capacity</li><li>Define metrics, models and methods</li><li>Understand workload forecasting</li><li>Define measuring the performance</li><li>Identify the relationship between Business Metrics of Interest (BMIs) and available system performance metrics</li><li>Explore project management process of capacity planning</li><li>Review successful capacity planning deployments</li><li>Discuss successful and unsuccessful capacity planning projects</li><li>Step through a practical process for managing a capacity planning project</li><li>Explore benchmarking, load testing, workload forecasting, and performance modeling of Web services</li><li>Develop a capacity utilization and forecast plan to achieve costs, quality, and customer satisfaction objectives</li><li>Explore the current and future market trends</li><li>Review examples and case studies</li></ul><p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9050/">http://www.tonex.com/Courses/9050/</a></p><hr /> Boot Camps: 9060 - PMI Certification Preparation Boot Camp http://www.tonex.com/Courses/9060/ 2007-09-10T04:24:47+00:00 2007-09-10T04:24:47+00:00 Tonex.com This intensive boot camp will aid boot camp attendees in preparing for the PMP Certification exam. The five project management processes (Initiating, Planning, Executing, Controlling, and Closing) will be covered and cross-referenced to the nine knowledge areas (Scope, Time, Cost, Quality, Risk, Procurement, Human Resources, Communication, and Integration) of the Project Management Body of Knowledge (PMBOK). The course is structured around lecture, workshops, discussion, practice exams, tips and questions, as well as specific studying and preparation practices.<em> </em> <p>The Project Management curriculum is based on the general knowledge and practices of the Project Management Institute&rsquo;s Guide to the Project Management Body of Knowledge (PMBOK)&trade;. </p> <p>PMI&reg; requires 4500 hours of project management experience to take the PMP&reg; exam. PMI&reg; requires that exam candidates complete 35 contact hours of education to prepare for the exam. This course requires 50-60 hours of work, thus fulfilling the education requirement.</p><b>Objectives</b>: <ul><li><span class="maintext">Master the &ldquo;people skills&rdquo; of project management to motivate and empower your people <br />Reduce crises and surprises </span> </li><li><span class="maintext">Identify the actions/approaches you can take sooner to avoid or mitigate risk </span> </li><li><span class="maintext">Discover the basic tools for identifying and measuring risk </span> </li><li><span class="maintext">Develop reactive strategies to soften the impact of risks on project schedules, budget, quality and human resources </span> </li><li><span class="maintext">Identify risk &ldquo;symptoms&rdquo; or triggers to realistically assess what&rsquo;s ahead and protect your project&rsquo;s success </span> </li><li><span class="maintext">Effectively control scope, cost and outcomes </span> </li><li><span class="maintext">Ensure the quality of your project deliverables by improving your project management process </span> </li><li><span class="maintext">Reduce the likelihood of project failure or costly rework </span> </li><li><span class="maintext">Ensure that project results meet customer requirements&mdash;and government, industry and corporate standards </span> </li><li><span class="maintext">Increase productivity and cost savings </span> </li><li><span class="maintext">Understand the distinctions and application of Quality Planning, Quality Assurance, and Quality Control. </span> </li><li><span class="maintext">Understand the Identification, Qualitative and Quantitative Analysis, and Response Development and Monitoring practices concerning a project&rsquo;s risks. </span> </li><li><span class="maintext">Understand the models of communication and conflict resolution. </span> </li><li><span class="maintext">Understand the importance of organizational structure and the varying roles of Project Managers within them. </span> </li><li><span class="maintext">Improve all levels of project management performance <br />Minimize cost overruns and improve on-time delivery through better project tracking </span> </li><li><span class="maintext">Provide project stakeholders with timely, effective and realistic feedback </span> </li><li><span class="maintext">Avoid misunderstandings that result from poor communication </span> </li><li><span class="maintext">Gain organization-wide support for your project </span> </li><li><span class="maintext">Ensure project alignment with business goals</span> </li><li><span class="maintext">&nbsp;Improve your people skills and workplace communication techniques through interpersonal skills training&nbsp;</span> </li><li><span class="maintext">Develop effective communications skills, improve your people skills and expand your ability to influence and gain commitment from colleagues, subordinates and superiors.</span> </li></ul><p><b>Cost:</b> $5999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9060/">http://www.tonex.com/Courses/9060/</a></p><hr /> Boot Camps: 9071 - Certified Wireless Security Professional http://www.tonex.com/Courses/9071/ 2008-05-17T12:56:49+00:00 2008-05-17T12:56:49+00:00 Tonex.com <p><b>Cost:</b> $4999, <b>Duration:</b> 5 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9071/">http://www.tonex.com/Courses/9071/</a></p><hr /> Boot Camps: 9072 - Wireless Security Boot Camp http://www.tonex.com/Courses/9072/ 2008-05-17T12:56:49+00:00 2008-05-17T12:56:49+00:00 Tonex.com <p><b>Cost:</b> $4999, <b>Duration:</b> 4 Day(s)</p><p>For detailed information: <a href="http://www.tonex.com/Courses/9072/">http://www.tonex.com/Courses/9072/</a></p><hr />