1400 Preston Rd #400
Plano, TX 75093
USA
Root Cause Analysis Training is in great demand in many diverse industries. TONEX’s unique, highly personalized Root Cause Analysis training will enhance and accelerate your current understanding of Root Cause Analysis, will allow you to improve technical depth and greatly widen your technical effectiveness in the Root Cause Analysis and other relevant fields.
This updated and expanded Root Cause Analysis Training course covers the fundamentals and many different tools and methods for root cause analysis. The Root Cause Analysis Training Course is presented as a general description of the root cause analysis , methods and tool, its purpose and typical industry domain and applications, the procedures, an example of its use, a checklist to help the attendees to make sure it is applied properly, and TONEX root cause analysis roadmaps, forms and templates.
What will Root Cause Analysis Training cover?
- Understand what Root Cause Analysis is
- Root Cause Analysis Methods and Techniques
- How to Start and Complete Root Cause Analysis
- Learn about Methods of Root Cause Analysis
- Explains expressed RCA as a holistic approach and analytical and creative thinking tools
- Techniques and tools to incorporate elements of equipment, process, environment and human reliability
- Enhance problem-solving and trouble-shooting effectiveness
- Plan and create model for in-depth analysis of problem situations.
- Human-error reduction strategies and processes involved with decision making
- Investigation techniques and failure-scene investigation methods also known as evidence gathering
- Use the tools available for analysis of problem situations
Topics Covered
- Introduction to the Field of Root Cause Analysis
- Principles of Root Cause Analysis (RCA)
- Root Cause Analysis (RCA) Methodologies
- Comparing Different Root Cause Analysis (RCA) Methodologies
- Failure Classification
- Root Cause Analysis as an Approach
- Opportunity Analysis
- The ‘5 Whys’
- Fishbone Diagrams
- Histograms
- Pareto Charts
- Cause and Effect Diagrams
- Run Charts
- Scatter Diagrams
- Flow Charts
- Control Charts
- Common Mistakes
- Unmanageable Conclusions
- Preventative Action
- Cause and Effect Principles
- Cause and Effect Analysis
- Charting Exercises
- Solutions thru Critical Thinking and Creativity
- Guidelines for Group Facilitation
- Corrective and Preventive Action (CAPA)
- CAPA in Site Management
- Incident Investigation
- Mapping & reporting software
Course Agenda
Introduction to Root Cause Analysis (RCA)
- What is Root Cause Analysis?
- When Do We Use It?
- What happened?
- How did it happen?
- Why did it happen?
- What can be done to prevent it from happening again?
- Basic Steps of RCA
- Gather the facts using a timeline and interviews
- Understand what happened
- Identify root causes
- Develop a Risk Reduction Plan
- Evaluate effectiveness of actions
Essentials of Root Cause Analysis (RCA) Process
- Define the Problem
- Collect Data
- Walk-Through Task Analysis
- Human Factors Engineering
- Organizational Policy and Procedure
- Preparing for the Root Cause Analysis Process
- Root Cause Analysis Process
- Implementing the Action Plan
- Sharing Results of Improvement
Types of Root Cause Analysis (RCA)
- Safety-based RCA
- Production-based RCA
- Process-based RCA
- Systems-based RCA
Root Cause Analysis Methods
- What Are the Types of Causes?
- Causal Factor Category List
- Determine Causes of Event
- Problem detection challenges
- Problem detection methods
- Selecting the right tools
- Improving your root-cause analysis
- Step-method
- Why-Why
- 5-Why Method
- FMEA
- Process FMEA vs. Design FMEA
- Bow-tie
- Event Tree Analysis (ETA)
- Failure Tree Analysis (FTA)
- FMECA
- Interview
- Fishbone Diagram (Ishikawa)
- Criteria for Event Description
- Cause and Effect Analysis
- Techniques for Conducting Interviews
Root Cause Analysis Workshops and Group Projects
- Case studies
- Introduction of TONEX Root Cause Analysis Framework
- Identifying the questions to determine the root causes
- Identifying and addressing the root causes of critical incidents
- Initial Data Gathering Techniques
- Interactive Activities
- Identifying corrective and preventive actions
- Bring your own problem into the class