Operations management is mainly about planning, organizing and supervising in the contexts of production, manufacturing or the provision of services.
In other words, operations management is a delivery-focused area, which ensures that an organization successfully turns inputs to outputs in an efficient manner. The inputs themselves could represent anything from materials, equipment and technology to human resources such as staff or workers. Operations management usually involves the management of an entire production system.
Operation management covers sectors like banking systems, hospitals, companies, working with suppliers, customers and using technology. Operations is one of the major functions in an organization along with supply chains, marketing, finance and human resources. The operations function requires management of both the strategic and day-to-day production of goods and services.
Supply Chain Management and Logistics
It’s important to understand that operations management has firm foundations in both chain supply management and logistics. For example, understanding global trends in supply chain management in order to meet client demand is often critical.
With logistics, the careful and considered use of resources, as well as cost-effectiveness, has become increasingly important in an era in which resources can often be in short supply and customer expectations have increased.
An operations manager needs to have substantial information about the various levels of operation in an organization. An operations manager must be able to understand the series of processes within a company to get them to flow seamlessly, and in this sense the role is directly related to supply chain management.
Additionally, the coordination involved in setting up these processes in practice represents logistics. The combination of understanding and coordinating the work of a company are central to becoming a successful operations manager.
The benefits of having an efficient operations manager are considerable. An effective operations managers apply ideas and technologies to increase productivity and reduce costs, improve flexibility to meet rapidly changing customer needs, shorten delivery time, enhance product quality and improve customer service.
Want to learn more about Operations Management? Tonex offers several Operations and Support training courses.
Additionally, Tonex offers nearly 400 classes, seminars and workshops in close to four dozen categories of systems engineering training.
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