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Root Cause Analysis Training Courses Overview

Root cause analysis training courses provide all the information, techniques, principals, practices, and tools required to design, conduct, and implement an effective root cause analysis.

Root Cause Analysis Definition

Root cause analysis is a methodology to dig into a problem and discover the real cause of the problem. Through root cause analysis, the underlying cause(s) of a problem is identified and removed to avoid the problem reoccurrence in future. Therefore, if it’s done properly, root cause analysis saves costs and time, while it improves the quality of the process, product, or service.

TONEX Root Cause Analysis Training Courses

Root cause analysis can be used in a broad range of fields and industries. The procedure is composed of generic tools and techniques applicable in various situations. Therefore, based on the nature of your work, if it is in the engineering world, healthcare system, marketing, or business, you still can take advantage of root cause analysis to improve the quality of the product or service you deliver.

TONEX with more than 15 years of experience in training and consulting has developed a comprehensive training package, which includes several training courses for beginners, engineers, non-engineers, and supervisors. All the trainings are delivered in the form of interactive presentations. The majority of the training is dedicated to practical and hands-on activities in class. You will have the option of bringing in your own sample project to the class or you can use our real case scenarios.

While we will cover all the standard tools and techniques you need, we can also tailor our content based on your request.

Below is the list of root cause analysis training courses currently are offered:

Root Cause Analysis Training

This 3-day training course is perfect for you if you want are interested in learning all the tools and techniques of root causes analysis in general.

The audience for this training is all the individuals involved in the process of root cause analysis.


Root Cause Analysis for Beginners

As it is obvious from the name, this training is designed for those who have just joined, or about to, the root cause analysis team. Through this 2-day training course, we will teach you all the steps in a simple language and walk you through the process step by step. We will make sure that by the end of the class, you are comfortable and ready to perform the procedure on your own.

Root Cause Analysis for Engineers

This 2-day training course is designed to identify and solve engineering problems. The theme of the course will be more mathematical, statistical, analytical, and industrial. The training is suitable for all engineering fields but upon your request, we can custom our training to your specific area. Our case studies and exercise samples also are chosen from the world of engineering. As stated the audience for this training are engineers, including:

  • Quality, safety, risk, and reliability engineers
  • Process engineers
  • Operations engineers
  • Project engineers
  • LEAN engineers
  • 6 Sigma engineers
  • Designer engineers
  • IT engineers

Root Cause Analysis Training for Non-Engineers

This 2-day training course is designed specifically for those individuals who are involved in problem solving outside the tech and engineering world. Since root cause analysis techniques have progressed in recent years, they are useful and applicable in all kinds of businesses and fields.

We are aware that people with no engineering background are often not very comfortable with statistics and mathematical methods. Therefore, we have designed this part of training easy to learn for those without a strong math background.

The audience of this training in general is all non-engineers involved in root cause analysis process, including but not limited to:

  • Quality scientists
  • Healthcare managers and supervisors
  • Medical, microbiology, chemistry, and genetics lab managers
  • Regional managers
  • Franchise managers
  • Hospital personnel
  • Business owners
  • Marketing and sales people

Root Cause Analysis Training for Supervisors

This 2-day training course is designed to teach you how to lead and guide your team to conduct and implement a successful root cause analysis investigation. To achieve this goal, first you should be completely familiar and comfortable with all the techniques, principals, and tools of root cause analysis yourself before you start directing others. Therefore, in this training course, we will make sure you learn all you need to know. Once you master in all steps, we will provide you the extra techniques and skills you would need to lead a root cause analysis team. For instance, we will teach you how to lead a brainstorming session for solutions generation that produces more effective, more creative, simpler, and cheaper solutions. We will also teach you how to guide your team to select the best solution and then implement it. This training will show you how a successful corrective and preventive action plan should contain. The audience of this course are all the managers and supervisors leading root cause analysis investigations in any industry, including (but not limited to):

  • Quality managers/supervisors
  • Production managers
  • Operations managers
  • Product development managers
  • IT managers/supervisors
  • Business owners
  • Regional managers
  • Lab managers
  • Healthcare managers
  • Project engineers
  • LEAN supervisors
  • Maintenance supervisors
  • Safety representatives
  • Administrators
  • Human resource managers
  • Supply chain managers
  • Logistics managers/supervisors
  • Healthcare managers

For more detail about each training course, including training objectives, course outline, and price, please click on the name of the course, that will get you to the page of the course.

Root cause analysis training courses

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