When:
February 20, 2018 @ 9:00 am – February 21, 2018 @ 4:00 pm
2018-02-20T09:00:00-06:00
2018-02-21T16:00:00-06:00
Where:
Plano
1400 Preston Rd #400
Plano, TX 75093
USA
1400 Preston Rd #400
Plano, TX 75093
USA
Cost:
1899
Contact:
Telecom Audit Training Workshop Description
Telecom Audit Training workshop is designed to give telecom and non-telecom professionals the nuts-and-bolts of telecom audit. This course provides an overview of today’s telecom auditing, bill processing and reporting.
Telecom audit training workshop allows you to gain a better understanding of your telecommunications expenditures (CAPEX), processes (OPEX), reduce your current telecommunications expenses and provides key information to assist you with your future technology investments.
Topics covered:
- Overview of the Telecom Industry
- Audit processes
- Telecom auditing & optimization
- Telecommunications in organization’s OPEX and CAPEX
- Efficiency of your telecommunications expenditures
- Overview of North American Telecom Providers and Services
- Overview of European Telecom Providers and Services
- Overview of other Telecom Providers
- Analysis of Service Providers
- Cable companies rates
- Other providers rates
- AT&T, Sprint, Verizon and CenturyTel Business rates
- International rates
- Telecom services
- Voice, video and data services
- Local, long distance, and wireless
- Leased lines and trunks
- Security and VPN services
- Managed Services
- Hosted VoIP
- Cloud, Data, Voice and Managed Services
- Metro Ethernet for LAN, MAN and WAN networks
- Retroactive telecom audit
- Analyze your telecom usage
- Customer Service Records (CSRs)
- Call details records (CDRs)
- Billing errors
- Telecommunications invoices and verification
- Services not requested, but being billed
- Discontinued phone and data services still being billed
- Unused or underused circuits and services
- Variations between contractual terms and actual billing rates
- Improper long distance selection
- Local and long distance, 800, cellular, pager and data services
- Per-minute charges vs. contractual agreements
- Access and capacity inventory
- Monthly recurring fees and features
- Charges for non-contracted services
- Miscellaneous surcharges
- Taxes, Fees, and Surcharges
- Equipment rental and leasing charges
- Directory and Advertising charges
- New laws, taxes, tariffs and plans
- Federal, state, local, and franchise taxes
- Combination of rates and services
- Audit of calling area and patterns
- Analyzing your current rate plans and network infrastructure design,
- Possible savings on all of your telecom charges
- Consolidation of services
- Renegotiation of current pricing contracts with existing vendors
- Migration of services to more cost-effective vendors
- Negotiation of better contracts with vendors, inventory management and data control
- Principals of rating, billing and tariffing
- Invoice processing and workflow
- Cost center allocation
- General ledger and accounts payable
- Service and exception reporting
- Cost center, location, service type, vendor, general ledger accounts
- Inventory and contract management