Course NameLength
8D Problem Solving Training2 days
8D Training | Eight Disciplines Training2 days
Advanced Product Quality Planning Training | APQP Training2 days
Automotive Functional Safety ISO 26262 Training Bootcamp4 days
Brainstorming Training2 days
CAPA Management Training4 days
Clinical Trials and Pharmaceutical Root Cause Analysis Training2 days
Design of Experiments Training | DOE Training for Engineers2 days
Design Verification Plan & Report Training | DVP&R Training2 days
DFMEA Training | Design FMEA Training2 days
DRBFM Training | Design Review Based on Failure Modes Training2 days
Fault Tree Analysis Training | FTA Training2 days
Fishbone Diagram Training | Ishikawa Training2 days
FMEA Training | Failure Modes and Effects Analysis2 days
FMEA Workshop | FMEA Hands-on2 days
FMECA Training | Failure Mode, Effects and Criticality Analysis Training2 days
FRACAS Training, Failure Reporting Analysis and Corrective Actions Systems2 days
Functional Safety and Hazard Analysis Training3 days
ISO 26262 Training: Automotive Safety2 days
PFMEA Training | Process FMEA Training2 days
PPAP Training | Production Part Approval Process2 days
Problem Solving Training Certificate2 days
QFD Training | Quality Function Deployment Training2 days
Root Cause Analysis for Manufacturers2 days
Root Cause Analysis Training3 days
Root Cause Analysis Training Crash Course4 days
Root Cause Analysis Training for Beginners2 days
Root Cause Analysis Training For Engineers2 days
Root Cause Analysis Training For Healthcare Professionals3 days
Root Cause Analysis Training for Non-Engineers2 days
Root Cause Analysis Training for Supervisors2 days
Root Cause Analysis Workshop | RCA Implementation | RCA Workshop3 days
Statistical Process Control Training | SPC Training2 days

Root Cause Analysis Training

Root cause analysis (RCA) is a methodology that comes from the quality assurance and improvement fields.

Organizations ranging from high profile companies to federal agencies (like the U.S. Department of Defense) now use RCA to help resolve issues. Even security firms are now turning to RCA.

There are in fact numerous case studies that prove the efficacy of root cause analysis when done correctly.

RCA assumes that systems and events are interrelated. An action in one area triggers an action in another. By tracing back these actions, you can discover where the problem started and how it grew into the symptom you’re now facing.

Most specialists in root cause analysis identify three basic types of causes:

  1. Organizational causes – A system, process, or policy that people use to make decisions or do their work is faulty (for example, no one person was responsible for vehicle maintenance, and everyone assumed someone else had filled the brake fluid).
  2. Physical causes – Tangible, material items failed in some way (for example, a car’s brakes stopped working).
  3. Human causes – People did something wrong, or did not do something that was needed. Human causes typically lead to physical causes (for example, no one filled the brake fluid, which led to the brakes failing).

When using the RCA approach it’s important to review all three types of causes. This involves investigating the patterns of negative effects, finding hidden flaws in the system, and discovering specific actions that contributed to the problem. This often means that RCA reveals more than one root cause.

You can generally use RCA in just about any situation. Of course good judgment is involved in determining how far to go in an RCA investigation.

In theory, you could continue to trace the root causes back a thousand years or more, but the effort would serve no useful purpose. Be careful to understand when you’ve found a significant cause that can, in fact, be changed.

Root Cause Analysis Training Courses by Tonex

Tonex offers more than 30 courses in Root Cause Analysis. Many of the courses focus on the fundamentals of Root Cause Analysis tailored to specific user groups, such as:

Other Root Cause Analysis courses focus more on specific training topics such as the 2-day Statistical Process Control Training course or the 2-day Design Verification Plan & Report Training course.

There are even classes where the focus is on particular tools used in Root Cause Analysis:

The courses cover a wide range of topics including how RCA can be helpful in such areas as:

  • Major accidents
  • Everyday incidents
  • Minor near-misses
  • Human errors
  • Maintenance problems
  • Medical mistakes
  • Productivity issues
  • Manufacturing mistakes
  • Environmental releases
  • Risk analysis, risk mapping

Participants also learn how RCA can be beneficial for:

  • Identifying the burdens and the root causes of problems in order to coming up with permanent solutions
  • Enabling to establish a rational methodology to problem-solving, by utilizing the available data
  • Exploring the current and future needs for organizational improvement
  • Developing repeatable, step-by-step protocols, in which one process verifies the results of another.

The various RCA approaches are also covered. Attendees learn about:

–The “5-Whys” Analysis

–Barrier Analysis

–Change Analysis

–Causal Factor Tree Analysis

–Failure Mode and Effects Analysis (FMEA)

–Fishbone Diagram or Ishikawa Diagram

–Pareto Analysis

–Fault Tree Analysis

Why Choose Tonex?

Tonex has been conducting Root Cause Analysis training throughout the world since 1993. The world class instructors at Tonex have trained engineers, managers and technicians on how to effectively solve problems using a variety of Root Cause Analysis  tools and techniques.

We have clients from organizations, agencies and companies large and small. Many of our customers are repeat clients. One reason is that at Tonex we tailor courses to your group’s specific needs.

Want to know more?

For more information, questions, comments, contact us.

Root Cause Analysis Training