Course NameLength
8D Problem Solving Training Workshop2 days
8D Training | Eight Disciplines Training2 days
Advanced Product Quality Planning Training | APQP Training2 days
Automotive Functional Safety ISO 26262 Training Bootcamp4 days
Brainstorming Training2 days
CAPA Management Training4 days
Clinical Trials and Pharmaceutical Root Cause Analysis Training2 days
Design FMEA Training Applied to Semiconductors2 days
Design of Experiments Training | DOE Training for Engineers2 days
Design Verification Plan & Report Training | DVP&R Training2 days
DFMEA Training | Design FMEA Training2 days
DRBFM Training | Design Review Based on Failure Modes Training2 days
Fault Tree Analysis Training | FTA Training2 days
Fishbone Diagram Training | Ishikawa Training2 days
FMEA Training | Failure Modes and Effects Analysis2 days
FMEA Workshop | FMEA Hands-on2 days
FMECA Training | Failure Mode, Effects and Criticality Analysis Training2 days
FRACAS Training, Failure Reporting Analysis and Corrective Actions Systems2 days
Functional Safety and Hazard Analysis Training3 days
ISO 26262 Training: Automotive Safety2 days
PFMEA Training | Process FMEA Training2 days
PPAP Training | Production Part Approval Process2 days
Problem Solving Training Certificate2 days
Problem Solving Workshop with 8D Framework3 days
QFD Training | Quality Function Deployment Training2 days
Root Cause Analysis for Manufacturers2 days
Root Cause Analysis Training3 days
Root Cause Analysis Training Crash Course4 days
Root Cause Analysis Training for Beginners2 days
Root Cause Analysis Training For Engineers2 days
Root Cause Analysis Training For Healthcare Professionals3 days
Root Cause Analysis Training for Non-Engineers2 days
Root Cause Analysis Training for Supervisors2 days
Root Cause Analysis Workshop | RCA Implementation | RCA Workshop3 days
Root Cause Analysis | RCA Workshop2 days
Statistical Process Control Training | SPC Training2 days

Root Cause Analysis Training

Root cause analysis (RCA) is one of the most important elements of problem-solving in quality management.

That’s because if you’re not aiming at the right target, you’ll never be able to eliminate the real problem that’s hurting quality.

Fortunately for manufacturers, there is a wide range of root cause analysis tools available today, which vary with the situation. These RCA tools include:

  • Pareto Chart
  • 5 Whys
  • Fishbone Diagram
  • Scatter Plot Diagram
  • Failure Mode and Effects Analysis (FMEA)

RCA assumes that it is much more effective to systematically prevent and solve for underlying issues rather than just treating ad hoc symptoms and putting out fires.

There are several goals involved in the root cause analysis process. The first goal of root cause analysis is to discover the root cause of a problem or event. The second goal is to fully understand how to fix, compensate, or learn from any underlying issues within the root cause.

The third goal is to apply what we learn from this analysis to systematically prevent future issues or to repeat successes. Analysis is only as good as what we do with that analysis, so the third goal of RCA is important.

Core principles also rate highly in root cause analysis because these principles guide effective root cause analysis. These core principles help the analysis quality as well as aid the analyst to gain trust from clients, patients and from stakeholders.

One of the most important core principles of RCA is to focus on correcting and remedying root causes rather than just symptoms. It’s critical that analysts don’t ignore the importance of treating symptoms for short-term relief.

Additionally, it’s essential to understand that there can be multiple root causes. Be methodical and find concrete cause-effect evidence to back up root cause claims.

The focus needs to be on how and why something happened, not who was responsible.

Of course, the end game of root cause analysis is to figure out how a root cause can be prevented – or replicated – in the future.

Root Cause Analysis aids in determining and identifying defect and main causes of defect. By identifying root cause, companies can find out permanent solution to it so that possibility of its future re-occurrence can be reduced or eliminated.

Root Cause Analysis also helps in developing a logical approach to solving problems. After identifying the main cause of defect, organizations can try to figure out and find out major problem-solving approaches with help of information that is already present.

Similarly, once a defect is determined, organizations can identify what all changes are required for software quality improvement. This means identifying current needs as well as future needs for improvement of organization and system.

Additionally, RCA helps in establishing repeatable and appropriate step-by-step processes in which one process might confirm result of another process.

More specifically, Root Cause Analysis is often involved in the analysis of activities such as:

  • Analyze Quality Control
  • Analyzing failure in maintenance
  • Analyze process of system
  • Analyze different system-based processes
  • Analyze risk and change management

Root Cause Analysis Training Courses by Tonex

Tonex offers more than 30 courses in Root Cause Analysis. Many of the courses focus on the fundamentals of Root Cause Analysis tailored to specific user groups, such as:

Other Root Cause Analysis courses focus more on specific training topics such as the 2-day Statistical Process Control Training course or the 2-day Design Verification Plan & Report Training course.

There are even classes where the focus is on particular tools used in Root Cause Analysis:

The courses cover a wide range of topics including how RCA can be helpful in such areas as:

  • Major accidents
  • Everyday incidents
  • Minor near-misses
  • Human errors
  • Maintenance problems
  • Medical mistakes
  • Productivity issues
  • Manufacturing mistakes
  • Environmental releases
  • Risk analysis, risk mapping


Participants also learn how RCA can be beneficial for:

  • Identifying the burdens and the root causes of problems in order to coming up with permanent solutions
  • Enabling to establish a rational methodology to problem-solving, by utilizing the available data
  • Exploring the current and future needs for organizational improvement
  • Developing repeatable, step-by-step protocols, in which one process verifies the results of another.

The various RCA approaches are also covered. Attendees learn about:

–The “5-Whys” Analysis

–Barrier Analysis

–Change Analysis

–Causal Factor Tree Analysis

–Failure Mode and Effects Analysis (FMEA)

–Fishbone Diagram or Ishikawa Diagram

–Pareto Analysis

–Fault Tree Analysis

Why Choose Tonex?

Tonex has been conducting Root Cause Analysis training throughout the world since 1993. The world class instructors at Tonex have trained engineers, managers and technicians on how to effectively solve problems using a variety of Root Cause Analysis  tools and techniques.

We have clients from organizations, agencies and companies large and small. Many of our customers are repeat clients. One reason is that at Tonex we tailor courses to your group’s specific needs.

Want to know more?

For more information, questions, comments, contact us.

Root Cause Analysis Training