Root Cause Analysis Training
Root cause analysis (RCA) is a methodology used to solve problems at their root, rather than just fixing the obvious.
The benefits of RCA are that it uncovers relationships between causes and symptoms of problems, works to solve issues at the root itself and provides tangible evidence of cause and effect and solutions.
This is important because according to the World Economic Forum, complex problem-solving is one of the most important, and most absent skill in the modern workplace.
As with any problem-solving approach, there are core principles that guide the methodology. This is also for true root cause analysis (RCA).
These core principles not only help the quality of analysis, they also help the analysts gain trust from stakeholders, clients or patients.
These principles include:
- Focusing on correcting and remedying root causes rather than just symptoms.
- Focusing on how and why something happened without blaming anyone.
- Providing enough information to inform a corrective course of action.
- Considering how a root cause can be prevented in the future.
- The realization that there could be more than one root cause.
RCA was first initiated to be used in industries and manufacturing plants, but RCA methods are currently being used broadly in multiple areas, including industrial, engineering, non-engineering, medical, healthcare, educational, etc.
Root cause analysis generally starts with agreeing on a targeted problem, then collecting relevant data and analyzing them, through discovering the real cause of the problem. Once the underlying cause(s) is identified, then corrective and preventive action plans will be developed and implemented. Such plans will not only fix the problem from the root but also prevent the problem from happening again in future. A multidisciplinary team would be ideal to perform RCA studies.
It’s important to note that RCA is not a one-size-fits-all methodology. There are many different tools, processes and philosophies of accomplishing RCA, which was born out of a need to analyze various enterprise activities such as:
- Accident analysis and occupational safety and health
- Quality control
- Efficient business process
- Engineering and maintenance failure analysis
- Various systems-based processes, including change management and risk management
Root Cause Analysis Training Courses by Tonex
Tonex offers more than 30 courses in Root Cause Analysis. Many of the courses focus on the fundamentals of Root Cause Analysis tailored to specific user groups, such as:
- Root Cause Analysis Training for Engineers
- Root Cause Analysis Training for Non-Engineers
- Root Cause Analysis Training for Healthcare Professionals
- Root Cause Analysis Training for Supervisors
- Root Cause Analysis Training for Beginners.
Other Root Cause Analysis courses focus more on specific training topics such as the 2-day Statistical Process Control Training course or the 2-day Design Verification Plan & Report Training course.
There are even classes where the focus is on particular tools used in Root Cause Analysis:
The courses cover a wide range of topics including how RCA can be helpful in such areas as:
- Major accidents
- Everyday incidents
- Minor near-misses
- Human errors
- Maintenance problems
- Medical mistakes
- Productivity issues
- Manufacturing mistakes
- Environmental releases
- Risk analysis, risk mapping
Participants also learn how RCA can be beneficial for:
- Identifying the burdens and the root causes of problems in order to coming up with permanent solutions
- Enabling to establish a rational methodology to problem-solving, by utilizing the available data
- Exploring the current and future needs for organizational improvement
- Developing repeatable, step-by-step protocols, in which one process verifies the results of another.
The various RCA approaches are also covered. Attendees learn about:
–The “5-Whys” Analysis
–Barrier Analysis
–Change Analysis
–Causal Factor Tree Analysis
–Failure Mode and Effects Analysis (FMEA)
–Fishbone Diagram or Ishikawa Diagram
–Pareto Analysis
–Fault Tree Analysis
Why Choose Tonex?
Tonex has been conducting Root Cause Analysis training throughout the world since 1993. The world class instructors at Tonex have trained engineers, managers and technicians on how to effectively solve problems using a variety of Root Cause Analysis tools and techniques.
We have clients from organizations, agencies and companies large and small. Many of our customers are repeat clients. One reason is that at Tonex we tailor courses to your group’s specific needs.
Want to know more?
For more information, questions, comments, contact us.
Root Cause Analysis Training