Price: $1,699.00

Course Number: 800
Length: 2 Days
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Why Global Telecom Business Training by TONEX

Global Telecom Business Trends and Analysis Training course provides global strategic analysis of key regulatory, technical, and financial trends impacting the established and new entrant service providers. It analyzes the technology trends underlying many of strategies and the principles the executives are applying as they attempt to build new businesses.

A hands-on, applications-based workshop for analytically oriented planners and managers. Drawing heavily on examples and recent forecasts from the telecom industry, this seminar provides the participant with an excellent overview of trends in the telecom industry.

Who Should Attend

Execuives, managers and team members in cross-functional organizations, who need basic overview of telecom business trends and analysis


Telecom Business Trends and Analysis graduates understand:

  • Business & Technology Strategy Analysis in Communications
  • Emerging Telecom Markets and Technologies for Multimedia, Data and Voice, Video and Machine-to-machine (M2M) including both wireline and wireless
  • A broad perspective on changes affecting all aspects of telecommunications
  • Service Portfolio and Strategy
  • Sustainable Competitive Advantages
  • Near-Term and Long-Term Vulnerabilities
  • Core Business Strategy and Key Alliances
  • Business and Operation Support Systems (OSS/BSS)
  • Telecom Business Processes Global Outsourcing
  • Role of Executives, Financial Standing, Core Technologies, Target Markets/Geographic and Markets Served


Executive summary

  • Fundamental drivers in global telecommunications
  • Global Telecom Products and Services
  • The Future Global Networks: Convergence of Data, Video and Voice Services
  • Telecom Service Providers
  • Telecom Equipment Manufacturers
  • Telecom Convergence
  • The Internet's Influence
  • Software Industry
  • Optical Technology
  • Migration from the Core of the Network to the Edge
  • Next Generation Wireless
  • Mobile Appliances
  • M2M
  • Computer and Peripheral Device Industry
  • Metro Environment
  • Semiconductor Industry's Influence
  • Business and Operations Support Systems (BSS/OSS)
  • Revenue Assurance and Risk Management
  • Telco billing and customer care
  • Telecom business processes global outsourcing
  • Churn Management
  • Convergence Technologies
  • Access and Transport Technologies
  • Traditional Access Technologies
  • Marketplace Realities

Technology Trends

  • Basic telecommunications systems
  • Transport, access and transmission
  • E-business, and convergence
  • VoIP and VoLTE
  • Applications of networked digital video
  • Convergence and multi-service networks
  • Packet vs. Circuit Switching
  • Trends in capacity, competitors, and usages
  • Wireless Local Loop
  • Radio-based systems and microwave
  • Analog and digital cellular communications
  • WiFi
  • WiMAX
  • Competitive Impacts on voice Services
  • Virtual Private Networks (VPNs)
  • Advanced intelligent networks
  • Broadband personal communications services
  • Cable TV systems and modem technologies plus xDSL data transmission solutions
  • Data over power lines
  • Call center technologies and applications
  • Computer-to-telephony integration (CTI)

Communication in the Modern Age

  • Technical Foundations of Modern Communication
  • Computer Technology Primer
  • The Magic Light-Fiber-Optic Systems
  • The Cable and Telephone Industries and Your Home
  • Satellites - Operations and Applications
  • Wireless Technology and Mobile Broadband
  • Information Storage - The Optical Disk
  • Information Retrieval - Hypertext/Hypermedia Systems
  • Multimedia and Desktop Video Production
  • High Definition Television and Digital Audio Broadcasting
  • Information Services - Teletext and Interactive Systems
  • Information Services - The Internet and World Wide Web
  • Teleconferencing and Computer Conferencing
  • The New Technologies and the First Amendment: Legal Issues, Censorship, and Cyberspace
  • Future Visions--Holography, Virtual Reality, A Paperless Society, and Summary
  • International Information Flow
  • Network Attachment Products
  • Office Systems
  • Digital Voice and Data Networks
  • Network Services
  • Network Alternatives
  • International Traffic

The Evolution

  • CPE, Loop and Switching
  • LANs/WANs/MANs
  • Storage Area Networks (SANs)
  • 56-Kbps Modems
  • The Basic Rate Interface (BRI)
  • Videoconferencing
  • T-Carrier and Voice Digitization
  • Cable-Based Access Technologies
  • Hybrid Fiber Coax Systems (HFC)
  • Data over Cable Standards
  • Next-Generation Cable Systems
  • Digital Subscriber Line (xDSL)
  • Wireless LANs: 802.11a/b/g/n/ac/ad
  • Bluetooth and Zigbee
  • RFID
  • NFC
  • The Mobile Appliance
  • Transport Technologies (T/E Carrier, SONET/SDH, DWDM)
  • Optical Systems
  • Switched Technologies
  • Circuit Switching
  • Packet Switching
  • IP, MPLS and G-MPLS
  • IP Multimedia Subsystem (IMS)
  • IPv6
  • Virtual Private Network (VPN)
  • Traffic Engineering
  • Services Convergence
  • The Evolution of IP Telephony
  • Emerging QoS Protocols
  • Carrier-Class IP Voice
  • VoIP and Clearinghouse Services
  • Automatic Call Distribution (ACD)
  • IP-Enabled Call Centers
  • Integrating the PBX
  • Billing as a Critical Service
  • Inventory Management
  • Enterprise-Wide Inventory and Provisioning Automation in Telecom
  • Telecom process reengineering
  • Reengineering of operations and strategic processes
  • Network Operations Outsourcing
  • Application Development Outsourcing
  • Call Center Outsourcing

Trends in Transport and Transmission Networks

  • Traditional telephone wire
  • Television and radio
  • Cable
  • Radio communications including fixed wireless
  • Mobile operators providing voice, data and multimedia services
  • Satellite
  • Utilities
  • Voice, video and fax over the Internet
  • Trends in Optical Networking
  • Trends in Wireless
  • DWDM

Telecom Trends and Forecasts

  • Forecasts for Internet/Online Access
  • Forecasts for residential digital access and data rate requirements
  • Forecasts for the adoption of xDSL and fiber optics
  • Forecasts of the transition to IP networking including IPv6
  • Forecasts for Wireless Communications (3G, 4G and beyond)
  • Forecasts of subscriber demand and price of cellular/PCS services
  • Forecasts for the adoption of digital technologies.
  • Forecasts for Fiber, SONET/SDH, and DWDM
  • Forecasts for Switching and Transmission
  • Forecasts for Wireless Voice and Data
  • Forecasts for Local Competition and Impacts on ILECs
  • Forecasts for Enterprises
  • Issues in Practical Forecasting

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