Introduction to Human Performance Improvement (HPI) Training by Tonex
This course provides an overview of Human Performance Improvement (HPI) principles, methods, and practices. Participants will gain a comprehensive understanding of how HPI can enhance organizational performance by systematically analyzing and improving human performance issues.
Learning Objectives:
- Understand the fundamental concepts and principles of Human Performance Improvement.
- Learn how to identify performance gaps within an organization.
- Acquire skills in conducting performance analysis and root cause analysis.
- Explore various HPI tools and techniques for improving individual and organizational performance.
- Gain insights into designing and implementing effective performance improvement interventions.
- Develop strategies for evaluating the effectiveness of HPI interventions and sustaining performance improvements over time.
Audience: This course is suitable for professionals across various industries who are involved in improving organizational performance, including managers, HR professionals, trainers, consultants, and anyone interested in learning about HPI principles and practices.
Course Outline:
Module 1: Introduction to Human Performance Improvement (HPI)
- Overview of HPI Concepts
- Importance of HPI in Organizational Performance
- Historical Development of HPI
- Key Principles of HPI
- HPI Frameworks and Models
- Role of HPI Practitioners
Module 2: Identifying Performance Gaps and Needs Assessment
- Understanding Performance Gaps
- Conducting Organizational Needs Assessments
- Analyzing Performance Data
- Identifying Stakeholder Needs and Expectations
- Assessing Organizational Readiness for Change
- Aligning Performance Goals with Organizational Objectives
Module 3: Performance Analysis Techniques
- Root Cause Analysis
- Performance Mapping and Process Analysis
- Human Error Analysis
- Identifying Performance Influencing Factors
- Data Collection Methods for Performance Analysis
- Utilizing Technology in Performance Analysis
Module 4: HPI Tools and Methodologies
- HPI Models (e.g., Gilbert’s Behavior Engineering Model)
- Process Improvement Frameworks (e.g., Lean, Six Sigma)
- Human Factors Analysis Tools
- Performance Measurement Systems
- Benchmarking and Best Practices
- Continuous Improvement Techniques
Module 5: Designing and Implementing Performance Improvement Interventions
- Developing Intervention Strategies
- Designing Training Programs and Performance Support Tools
- Implementing Change Management Initiatives
- Employee Engagement and Communication Strategies
- Monitoring and Adjusting Interventions
- Legal and Ethical Considerations in Intervention Design
Module 6: Evaluating HPI Interventions and Sustaining Performance Improvements
- Establishing Evaluation Criteria and Metrics
- Conducting Post-Implementation Reviews
- Assessing Return on Investment (ROI) of HPI Interventions
- Implementing Feedback Mechanisms
- Addressing Barriers to Sustaining Performance Improvements
- Developing Long-Term Sustainability Plans