Length: 3 Days
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Problem Solving Workshop with 8D Framework

The 8D framework is a problem-solving methodology that follows eight disciplines to help teams identify, correct and eliminate recurring issues.

The strength of the 8D process lies in its structure, discipline and methodology. 8D uses a composite methodology, utilizing best practices from various existing approaches. It is a problem solving method that drives systemic change, improving an entire process in order to avoid not only the problem at hand but also other issues that may stem from a systemic failure.

When correctly applied, the benefits from problem solving with 8D framework are considerable, such as:

  • Better understanding of how to use basic statistical tools required for problem solving
  • A practical understanding of Root Cause Analysis (RCA)
  • Creation and expansion of a database of past failures and lessons learned to prevent problems in the future
  • Improved team oriented problem solving skills rather than reliance on the individual
  • Increased familiarity with a structure for problem solving
  • More candid and open communication in problem solving discussion, increasing effectiveness
  • An improvement in management’s understanding of problems and problem resolution

The 8D framework methodology is popular in part because it offers engineering teams a consistent, easy-to-learn and thorough approach to solving whatever problems might arise at various stages in your production process.

The eight disciplines are:

  • Establish the team
  • Describe the problem
  • Develop interim containment actions
  • Define and verify root causes and escape points
  • Choose and verify permanent corrective actions
  • Implement and validate permanent corrective actions
  • Prevent recurrence
  • Recognize team and individual contribution

Experts in this problem-solving analysis technique warn that 8D framework is deceptively simple. In other words, 8D framework looks intuitive at first glance and many teams incorrectly think they’re following the steps

Consequently, the first steps in 8D framework may be the most important.

The first steps in the 8D problem solving model is to create a plan to solve the problem, which includes identifying the right people to solve it. Many believe that the simple act of stopping and assessing who is needed on a problem-solving team is critical and often overlooked.

No matter the reasons, failure to communicate creates a big mess. That’s why this first step to create a plan is so powerful. It causes everyone to stop and define the team before any actual problem-solving takes place.

Problem Solving Workshop with 8D Framework by Tonex

Problem Solving Workshop with 8D Framework is a 3-day training program that focuses on problem solving and process improvement using 8D and other frameworks. Participants will learn how to use 8D framework, solve complex problems, improve business and operational procedures, master an array of critical strategies to manage risks, and work with corrective actions.

Problem Solving Workshop with 8D Framework training program is designed for individuals and groups working on complex problem solving and process improvements. The eight disciplines (8D) model is a problem-solving approach typically employed by quality engineers or other professionals and is most used by the automotive industry.

Participants learn how to:

  • Develop the skills necessary to be a more effective and disciplined problem solver.
  • Learn 8D problem solving framework
  • Use eight disciplines methodology consists of eight stages (disciplines) as well as an initial planning stage in complex problem solving and process improvement
    1. Plan and Create a Team
    2. Define and Describe the Problem
    3. Contain the Problem
    4. Identify, Describe and Verify Root Causes
    5. Choose Corrective Actions
    6. Implement and Validate Corrective Actions
    7. Take Preventive Measures
    8. Congratulation Your Team
  • Explore other problem solving and process improvement procedures, tools and techniques
  • Apply 8D model to identify, correct, and eliminate recurring problems as part of product and process improvement:
    • 8D approach establishes a permanent corrective action based on statistical analysis of the problems
    • 8D focuses on the origin of the problem by determining its root causes
    • 8D is a structured corrective action process; 8D stands for the Eight Disciplines of Problem Solving
    • Root Cause Analysis(RCA) is an integral part of the 8D process

Learning Objectives

Upon completion of Problem-Solving Workshop with 8D Framework, the participants will:

  • Learn successful strategies and methods to use for solving problems
  • Learn how to properly state the problem and identify potential courses of action
  • Apply systems thinking in problem solving and process improvement scenarios
  • Apply creativity, decision making, and problem solving methodologies
  • Discover new tools and techniques to aid in the problem formulation, problem definition, solution definition, evaluation, and other aspects of problem solving
  • Define what 8D is and apply 8D to problem solving and process improvement
  • Learn about 8D checklist and best practices

Learning Modules

Introduction to Problem Solving and 8D

  • disciplined, systematic approach to problem solving
  • analyze a problem, assess possible solutions and associated risks
  • Apply strategic decision-making skills by following a methodology based on tested actions and sound approaches
  • How to create the optimal conditions for success
  • What is 8D?
  • Overview the 8D methodology
  • How to use disciplined problem solving

8D Problem Solving

  • Why Use These 8 Disciplines?
  • How We Leverage The 8 Disciplines

Plan for Solving the Problems

  • Determine the prerequisites
  • Collect the symptoms
  • Validate symptoms through an established and agreed Checklist
  • Define emergency response action

8D Problem Solving & Continuous Improvement Tool

  • Best practices for continuous improvement
  • Process improvements and techniques to leverage the 8 disciplines
  • Tools to capture the entire process
  • identifying a problem at it’s caused to experimenting
  • implementing a data-driven corrective action

Problem-Solving Using Evidence and Critical Thinking

  • Critically thoughtful decisions
  • Critically thoughtful problem-solving discipline and skills
  • Establish a team of people with product, process and quality knowledge
  • Stakeholders: Quality, Engineering, Manufacturing, Process Owner
  • Define and describe the problem
  • Develop interim containment plan
  • Develop interim containment plan
  • Determine, identify, and verify root causes
  • Determine, identify, and verify root causes and escape points
  • Choose and verify permanent corrections
  • Implement and validate corrective actions
  • Take preventive measures
  • Final stages

 

Problem Solving Workshop with 8D Framework

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