Price: $1,699.00

Length: 2 Days
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Success within Conflict Training for Women Leaders

Success Within Conflict Training for Women Leaders Course Description

Success Within Conflict Training for Women Leaders will cover the tactics, methods, and practices required to handle every difficult situation with dignity and self-assurance. During Success Within Conflict Training, you will learn how to handle unmanaged conflicts, argues, and out-of-control emotions at work and among your staff.

Success within Conflict Training will help you develop the self-assurance, effective communication skills, and courage to resolve conflicts, especially with your male counterparts and colleagues. We know how hard it is to manage conflict in the male-world-designed of business, but we will help you discover your emotional and environmental triggers and manage them with diplomacy, tactic, and assurance.

Added Value of Success within Conflict Training

  • Building trust and trustworthiness with your male colleagues and your team
  • Consider conflict situations opportunities to grow and strengthen your work relationships
  • Become confident in having uncomfortable conversations with peace and assurance
  • Managing the conflicts proactively
  • Becoming effective in managing conflicts
  • Managing gender-biased behaviors in conflicts
  • Gaining insights into your own style of conflict management through a comprehensive self-analysis
  • Learning from the successful practices and techniques that other participants share in the class

TONEX Training Framework

  • Our instructor will provide you a comprehensive lecture with sufficient examples
  • Participants will practice what they have learned playing roles with each other
  • Participants will develop an action strategy for each situation the instructor explains


Success Within Conflict Training for Women Leaders is a 2-day course designed for female professionals, managers, supervisors, leaders, and executives who are interested in improving their skills of managing difficult situations at work.

Training Objectives

Upon completion success within conflict training for women, the attendees are able to:

  • Apply collaborative problem solving techniques to reach agreements
  • Identify the conflicts among their staff
  • Diagnose the anger triggers in their personal emotions and environment and remain calm during conflicts
  • Identify signs of conflict in their team and organization
  • Identify the root cause of the conflicts
  • Analyze their conflict management style
  • Develop several conflict management strategies and apply the most appropriate one based on the situation
  • Pass cross gender bias behaviors calmly during the conflict
  • Use effective communication skills to avoid the conflicts that are caused by miscommunication
  • Deal with difficult people who often create difficult situations
  • Anticipate problems long before they become critical and cause conflicts
  • Avoid the traps of infighting and backstabbing
  • Fix damaged relationships at work, particularly with their male colleagues and superiors

Course Outline


  • Definition of conflict
  • What is conflict resolution?
  • Why should you resolve conflict?
  • When should you resolve conflict?
  • How conflicts harm the your team performance?
  • Gender-based issues
  • How is it harder for women leaders to manage conflicts?

Process of Resolve Conflict

  • Understand the conflict
    • Interests
    • Possible outcomes
    • Legitimacy
    • Their interests
  • Communicate with the opposition
  • Brainstorm possible resolutions
  • Choose the best resolution
  • Use a third party mediator
  • Explore alternatives
  • Cope with stressful situations and pressure tactics

Conflict Management Styles

  • Collaborating
  • Accommodating
  • Competing
  • Avoiding
  • Compromising

Conflict Management Strategies

  • Strategies for constructive resolutions
  • Distinguish between a disagreement and a conflict
  • Diagnose the signs of a conflict
  • Manage your emotional reaction in a conflict situation
  • How to respond insults
  • The win-win conflict resolution
  • How to distinct people and issues, and deal with each effectively
  • Active and empathic listening skills
  • Everyday conflict resolution skills
  • 8 critical mistakes you should never make
  • Overcoming personal stumbling blocks to agreement
  • How to turn disagreement into a resolution
  • Your personality impacts your conflict management approach
  • Choosing a proper conflict management style for each situation
  • 7 benefits of a well-managed crisis
  • Managing the 4 most common causes of conflict
  • Choose the appropriate conflict management approach for any situation
  • Understand your own conflict style

Manage Your Anger and Emotions

  • Be responsible for your anger
  • Chronic anger management
  • How to express yourself without accusation, sarcasm or hostility
  • How can you express your feelings without acting them out
  • Assertiveness, the anger antidote
  • Get to the root of a problem

How to Respond to Others’ Anger

  • Validate others’ anger without fueling the fire
  • Let the situation calm down before going for resolution
  • Avoiding “emotional triggers” when dealing with upset people
  • How to deal with an out-of-control person
  • Effective strategies for resolving an worsening argument

Conflict Communication Skills

  • How to give negative feedback without offending others
  • How to acknowledge your mistake without over-apologizing
  • How men and women handle feedback
  • Idiolects, dialects, registers and gender-lects
  • How to turn negative self-talk into positive assertions
  • Difference between valid feedback and a personal put-down
  • Differences between male and female communication styles
  • Avoiding the common pitfalls to giving negative feedback
  • How to give a specific, non-accusatory feedback
  • Criticism vs disapproval
  • How to turn a chronic disagreement to a mutually acceptable action plan
  • How to handle chronically difficult people by establishing positive relationships

Responding to Conflict

  • Communicate emphatically without provoking defensiveness from the other person
  • Constructively disagree with others
  • Select suitable language to express your thoughts distinctly
  • Plan for uncomfortable conversations in a way that focuses on achieving the results you desire
  • Prepare for possible obstacles during difficult conversations
  • Effectively execute a difficult conversation
  • Set goals for applying your new skills to your own real-life situations

How to Take Care of Yourself amidst a Conflict

  • Interlacing family, friends and co-workers into an emotional support system
  • Using relaxation techniques to control stress
  • How to handle rejection
  • Setting your limits

Success within Conflict Training for Women Leaders

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