Supervisor Skills and Leadership Workshop by Tonex Training
The Supervisor Skills and Leadership Workshop is a comprehensive training program designed to equip supervisors, managers, and aspiring leaders with the essential skills and knowledge needed to excel in their roles. This interactive workshop, delivered by Tonex, combines theory and practical exercises to enhance leadership capabilities, drive team performance, and foster a culture of continuous improvement within organizations.
Learning Objectives:
Upon completion of this course, participants will:
- Learn the core principles of effective leadership and their application in a supervisory role.
- Develop essential communication skills to inspire and motivate teams.
- Learn how to set and achieve strategic goals and objectives for their department or team.
- Master conflict resolution techniques to promote a harmonious work environment.
- Enhance decision-making abilities by analyzing real-world leadership scenarios.
- Create a personalized leadership development plan to implement in their workplace.
Audience:
This course is suitable for:
- Current supervisors and team leaders seeking to refine their leadership skills.
- Emerging leaders and managers aspiring to take on supervisory roles.
- Organizations looking to invest in leadership development for their staff.
- Anyone interested in honing their leadership and team management abilities.
Course Outline:
Introduction to Supervisory Leadership
- The Role of a Supervisor
- Characteristics of Effective Leadership
- Transition from Team Member to Supervisor
- Leadership Styles and Their Impact
- Ethical Considerations in Leadership
- Leadership in a Changing Business Landscape
Communication and Team Motivation
- Effective Communication Techniques
- Active Listening and Constructive Feedback
- Motivating and Inspiring Teams
- Building Trust and Credibility
- Managing Virtual and Diverse Teams
- Overcoming Communication Barriers
Setting Goals and Objectives
- Defining Clear Goals and Objectives
- Strategic Planning and Execution
- Time Management and Prioritization
- Performance Metrics and Key Performance Indicators (KPIs)
- Aligning Team Goals with Organizational Goals
- Adapting Goals to Changing Circumstances
Conflict Resolution and Problem Solving
- Identifying and Managing Conflict
- Conflict Resolution Models
- Problem-Solving Strategies
- Decision-Making Processes
- Managing Difficult Conversations
- Negotiation Techniques
Leadership in Practice
- Real-World Leadership Challenges
- Leading Through Change and Uncertainty
- Performance Evaluation and Feedback
- Delegation and Empowerment
- Building a High-Performance Team
- Personal Leadership Development Plan
Leadership Development Action Plan
- Self-Assessment and Reflection
- Creating a Personal Leadership Development Plan
- Implementation Strategies
- Monitoring Progress and Adjustments
- Reviewing and Celebrating Success
- Continued Learning and Growth
Note: Each module includes practical exercises, case studies, and group discussions to reinforce learning and encourage active participation throughout the workshop.