Price: $1,699.00

Course Number: 2
Length: 2 Days
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Why should you choose TONEX for your Telecom Training?

Telecom training 101 (level I) provides an overview of the past and modern telecom industry, concepts, technologies and trends.

Explore the telecom landscape from standards and protocols to premise, access, signaling, and transport and convergence technologies.

You’ll gain a clear understanding of telecom, basic telephony, premises technologies, access and transport technologies, public and private voice, data convergence, IP networking, IPv6, Voice over IP (VoIP), Softswitch, IMS, Video,  IPTV, MPLS, VPNs, optical networking, VPLS, fixed and mobile wireless including SATCOM, DWDM, VSAT, WiFi, WiMAX, GSM family of technologies: GPRS, EDGE, EDGE II, UMTS/HSPA/HSPA+, LTE, LTE Advanced and 5G.


Upon completion of this course the attendees will:

  • Understand the communications industry structure, how it is changing, and how it affects competition
  • Comprehend the basics of voice and data communications technologies
  • Understand the differences between analog and digital transmission
  • Understand the components of voice networks
  • Understand private voice and data network design alternatives
  • Understand basics of voice traffic engineering
  • Understand the basics of local and wide area networks (LANs, WANs)
  • Understand technologies such Ethernet, MPLS and IP
  • Understand xDSL, cable modems, and wireless technologies
  • Understand what is happening in voice/data/multimedia convergence
  • Understand voice over IP (VoIP)
  • Explore optical networking technologies
  • Explore wireless technologies
  • Apply best practices to deploy converged network



  • The Current and future State of the Telecom Industry
  • Brief History and Evolution of the Industry
  • The Telecom Industry: past, present and emerging trends
  • Structure of the Public Network
  • Current Industry Trends
  • Triple Play and Quad Play
  • Applications
  • Carrier Categories
  • Circuit-Switched vs. Packet-Switched Networks
  • Digital Trunking
  • Digitizing Voice
  • Transmission Mediums
  • Multiplexing

Carrier Access Network Architectures

  • Access Network Technologies
  • Voice Services
  • Hybrid Fiber/Coax (HFC)
  • DOCSIS: High-Speed Cable Modem Service
  • Packet Cable
  • Broadband PON
  • Gigabit PON
  • Ethernet PON
  • Quad Play Networks
  • Packet-Switched Networks
  • Voice over IP and Unified Communications
  • Video Technology and Services
  • Cloud Computing
  • Introduction to Mobile Cellular Networks
  • Introduction to 4G Networks

Basic Voice Telephony

  • Basic Voice Characteristics (Pitch, Volume)
  • Analog Voice Transmission Analog transmission concepts (bandwidth, modulation)
  • Converting sound to 4 kHz analog signals
  • Digital Voice Transmission Digital transmission concepts (capacity, bits-per-second)
  • Converting sound to digital signals (PCM, codecs)
  • Compensating for Transmission Impairments (Attenuation, Noise, Delay, Jitter)

Telecom Network Components, Terms and Concepts

  • The Telephone and the Local Loop
  • The Public Switched Telephone Network (PSTN)
  • PSTN Switching Hierarchy (Class 5, Class 4/Tandem, Class 3, 2 and 1)
  • Loops and trunks
  • Local, Long Distance and International Service Providers
  • Transmission Media: Copper, Fiber and Radio
  • Time Division Multiplexing (TDM)
  • Digital Transmission
  • Digital voice, video and data; DS0, DS1, DS3
  • Transmission Systems
  • Optical Networking
  • Signaling in the Telephone System

The Public Switched Telephone Network (PSTN)

  • Basic Public Network Topology Intra-LATA services
  • Inter-LATA services
  • Equal access procedures
  • Dial around services and providers
  • Principles of Voice Traffic Engineering
  • Erlang-B Concepts
  • Signaling System 7 (SS7)

Access and Transport Networks

  • North American Digital Hierarchy (DS0, DS1/T1, DS3/T3)
  • The International Digital Hierarchy (E1, E3)
  • Optical-based Digital Circuit Standards
  • Synchronous Optical Network (SONET)
  • The International Synchronous Digital Hierarchy (SDH)
  • Conventional Subscriber Access Alternatives
  • Analog subscriber lines
  • ISDN: Integrated Services Digital Network (BRI, PRI)
  • T1/E1, T3/E3, SONET and DWDM
  • Overview of the CO, Local Loop, Home CPE, xDSL, DSLAM, ATM, PPP and IP
  • IDSL
  • SDSL
  • HDSL
  • DSL Access Multiplexer (DSLAM)
  • Wireless services (cellular, PCS, Fixed)

Private Voice and Converged Networks

  • Call Centers
  • PBX and Centrex Features Automatic route selection (ARS)
  • Direct inward dial (DID)
  • Voice mail
  • Interactive voice response (IVR)
  • Voice recognition systems
  • Automated call distributors (ACD)
  • Call Center Calculations
  • Erlang-C Concepts
  • Convergence of Voice and Data
  • Unified Communications

Introduction to Data Networking

  • Voice and Data Communications Requirements
  • The OSI 7-layer Reference Model
  • Virtual Circuit-based Wide Area
  • LANs/MANs/WANs
  • Leased Lines, X.25, ISDN, Frame Relay, ATM, and IP
  • Overview of IPv4/IPv6
  • Network Convergence: Voice and Data
  • What is Convergence?
  • Voice Compression
  • Voice over IP (VoIP)
  • Overview of SIGTRAN, MGCP/MEGACO, and SIPOverview o IPTV
  • Overview of QoS
  • Overview of MPLS and VPLS

Overview of Wireless Technologies

  • concepts; fixed and mobile
  • Overview of SATCOM and VSAT
  • Fundamentals of Cellular and PCS Wireless: 2G, 2.5G, 3G and 4G

Review of Advanced Topics

  • Global standards and regulations
  • Operations Administration Maintenance and Provisioning (OAM&P)
  • Interconnection and interoperability
  • The future of voice and data telecommunications
  • IMS and SIP
  • LTE and LTE Advanced
  • IPTV
  • MPLS and MPLS VPNs
  • VPLS
  • Mobile IP
  • IPv6

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