Course 9019: Business Process Management (BPM) Training Bootcamp - TONEX.com

What is a TONEX Boot Camp?

TONEX Boot Camps are intensive learning experiences that cover the essential elements of your chose subject. Boot camps are ideal for busy professionals who want to stay current in their fields but have limited time to be away from the office.

All boot camp includes:

• Experienced instructors including senior technology leaders, project managers, technical authors, engineers, educators, consultants, course developers, and CTOs.
• Real life examples and practices.
• Small class size.
• Personalized instructor mentoring.
• Pre-training discussions
• Ongoing post-training support via e-mail, phone and WebEx.

What will you learn at the TONEX Business Process Management (BPM) Training Boot Camp?

TONEX Business Process Management (BPM) training boot camp offers organizations the unique opportunity to change the way they do business by using a seamless enterprise-wide solution to handle all of their internal business processes and tasks. The most obvious returns on investment within and across functional business units include:

• Increased efficiency
• Reduced costs
• Improved customer service
• Quicker time to market
• Greater competitive advantage

Topics Discussed:

• Overview of TONEX BPM's Framework and Process
• Drivers of Business Change and Improvement
• Organizational Responses to Business Drivers
• Overview of Enterprise Arhitectue (EA)
• Overview of Enteprise Application Integration (EAI)
• Service oriented architecture (SOA)
• Business Processes Definition and Alignments
• Business Process Management (BPM) Definition
• Process Management Principles
• Building a Process Support Organization
• Discovering the Context for Business Change
• Implementing and Rolling Out the Business Solution
• Managing and monitoring of Business Processes
• Overview of BPM Best Pracices
• Overview of TQM and Six Sigma
• Business Process Automation Principles
• Principles of Process Management
• Principles of Workflow
• Overview of The Process Management Framework
• Provisioning framework for BPM
• Overview of BPM Standards and Methodologies
• Deploying BPM
• Business Process Management Initiative (BPMI)
• The Business Process Modeling Language (BPML)
• The Business Process Modeling Notation (BPMN)
• Business Process Diagram (BPD)
• The Business Process Query Language (BPQL)
• Web Services and BPEL4WS (BPEL)
• BPM Project Management
• BPM Implementations
• BPM Tools and Trends
• Implement BPM Key Performance Indicators (KPI)

What is a Business Process?

• Business Process Definitions
• Policies, Procedures and Rules
• People, Customers, Trading Partners and Suppliers
• IT Infrastructure
• Business Process Examples
• Procurement: Obtain resources and materials
• Product development: Plan, design, and refine goods and services
• Production: Manufacture and provide goods or services
• Receive, fulfill, and track shipments
• Accounting: Track financial transactions and investments
• Human Resources: Hire employees, manage benefits and payroll
• Marketing: Promote goods and services
• Customer Service: Answer questions and solve customer problems
• Linking internal and external operations

Overview of business Process Management (BPM)

• What is BPM?
• The History Behind BPM 
• Documenting, Analyzing, and Redesigning Processes 
• The Promises and Problems of Reengineering 
• Business Efficiency, Competitiveness, and Mission Advancement 
• Performance Measurement Initiatives
• Real-time Visibility into End-to-End Business Processes
• Automating and Streamlining the Unique and Routine Processes
• BPM Benefits
• BPM as a Business Improvement Strategy
• BPM Process Life Cycle
• Impact of EAI, Middleware and Workflow
• BPM Layers
• BPM Strategy, Methodology and Modeling
• Business Process Management Systems (BPMS)
• BPM vs BPMS Technologies

Establishment of BPM standards

• Business Process Intelligence (BPI)
• Business Vocabulary Management (BVM)
• BPM and Middleware
• Application servers, Integration Servers and BPM
• Business-to-Business Integration (B2Bi)
• Enterprise Application Integration (EAI)
• Workflow Management
• Business Process Management Modeling (BPML)
• The Business Process Modeling Notation (BPMN)
• Business Process Diagram (BPD)
• The Business Process Query Language (BPQL)
• Business Process Execution Language (BPEL)
• Web Services and BPEL4WS
• Other Associated Standards
• Six Sigma
• TQMISO
• Kaizen
• Lean Manufacturing

BPM Framework and tools

• The Value of a Framework
• Integration of Enterprise Applications, Legacy Systems, Data Warehouses, and Platforms
• Integration with Legacy and COTS
• The Process of Six Sigma and TQM
• Provisioning framework for BPM
• BPM from Executive Office Perspective
• Service oriented architecture (SOA)
• Implement Key Performance Indicators (KPI)
• Monitor in Real Time all Process Statistics
• Data Mapping For BPM
• Deploying BPM

Implementing BPM

• BPM Project Management
• Business Process Improvement Evaluation
• Process Change and Strategic Methods
• Technology Enabling for Process Change
• Performance Management
• Organization for Process Success
• People and Culture
• Process Transformation Management
• Process Automation
• Business Rules Engine
• Linking the Business Process
• Data, Documents, Business Rules, Messages and Events
• Interacting Diagrams and Process Owners
• Applying Analytics and Optimization
• Metrics and Systems Thinking
• The Critical Factor for Success
• Types of Modeling tools
• Document the Existing Processes
• Analyze and Improve Processes
• Lessons Learned

Process Design, Deployment, Execution, Maintenance, and Optimization

• Process Management and Selection
• Define a Problem and Select a Project
• Use a Decision Matrix to Select a Project
• Requirement Worksheet
• Knowledge Management (KM) and Business Rules
• Process Architecture and Process Modeling
• Critical-to-Quality Tree
• Analyze Requirements and Features
• Flowcharts
• Cause and Effect Diagrams
• Matrices
• Forms and Surveys
• Gantt Charts
• Reliability and scalability
• Out-of-the-box reports, scorecards
• Visual query tool Creating the process flow’s
• Separation of process activities
• Interrelationship and Affinity Diagrams
• Core and Support Processes
• Process Architecture Modeling
• Stakeholders Requirements
• Process & Project Scoping
• Interviews & Workshops
• Modeling, Analysis and Design
• Notations and Patterns
• Measurement and Benchmarking
• Process Testing
• Prototypes & Simulation
• Program, Project, Quality and Risk Management
• Human Change Management: Perceptions and Politics
• Workflow and BPM Products

Workshops and Exercises

• The Key to BPM Project Success
• Building Your BPM Team
• Define your Business Processes?
• Modeling and Documenting Business Processes
• Apply TQM, ISO and Six Sigma to your Processes
• Modeling and Programming: Using BPML, BPMN, BPEL4WS and WFMC
• Creating BPM Charts and Diagram
• Group Project

Don't Delay -- Space is Limited! 

Take advantage of group discounts! Organize a group enrollment -- you save your company money and enhance the skills of everyone who attends. Individuals and small groups please contact us in regards to available seats and dates. Call Today: 888-TO-TONEX / International +1-972-735-8686. 

Looking for something a bit different

Customize your Boot Camp

TONEX boot camps can be tailored to meet your specific needs. At TONEX, we gain an in-depth understanding of your organization and your training requirements. We can then customize the boot camp to match your project and the attendees' experience and requirements. 

On-Site Classes 

TONEX Training boot camps can be held on-site and tailored to meet your organizational needs. You may shorten or extend the length or a course or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff's and site's requirements. We require a minimum of five employees for on-site training.

Call today: 888-TO-TONEX/ International +1-972-735-8686.