May 28, 2013 @ 2:00 pm – May 29, 2013 @ 9:00 pm
Dallas, TX
1400 Preston Road #400
Plano, TX 75093
Howard Gottlieb
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TONEX presents Telecom Audit workshop designed to give telecom and non-telecom professionals the nuts-and-bolts of telecom audit. This course provides an overview of today’s telecom auditing, bill processing and reporting.

The telecom audit allows you to gain a better understanding of your telecommunications expenditures (CAPEX), processes (OPEX), reduce your current telecommunications expenses and provides key information to assist you with your future technology investments.

Who Should Attend

Anyone who is interested in telecom audit and management.


  • Audit processes
  • Telecom auditing & optimization
  • Telecommunications in organization’s OPEX and CAPEX
  • Efficiency of your telecommunications expenditures
  • Analysis of SBC, Qwest, Bellsouth, and Verizon
  • RBOC’s rates
  • AT&T, Sprint, and MCI rates
  • Telecom services
  • Voice, video and data services
  • Local, long distance, and wireless
  • Leased lines
  • Frame relay and ATM
  • Retroactive telecom audit
  • Analyze your telecom usage
  • Telecommunications invoices and verification
  • Services not requested, but being billed
  • Discontinued phone and data services still being billed
  • Unused or underused circuits and services
  • Variations between contractual terms and actual billing rates
  • Improper long distance selection
  • Local and long distance, 800, cellular, pager and network services
  • Per-minute charges vs. contractual agreements
  • Access and capacity inventory
  • Charges for non-contracted services
  • Miscellaneous surcharges and taxes
  • Equipment rental and leasing charges
  • Directory and Advertising charges
  • New laws, taxes, tariffs and plans
  • Federal, state, local, and franchise taxes
  • Combination of rates and services
  • Audit of calling area and patterns
  • Analyzing your current rate plans and network infrastructure design,
  • Possible savings on all of your telecom charges
  • Consolidation of services
  • Renegotiation of current pricing contracts with existing vendors
  • Migration of services to more cost-effective vendors
  • Negotiation of better contracts with vendors, inventory management and data control
  • Principals of rating, billing and tariffing
  • Invoice processing and workflow
  • Cost center allocation
  • General ledger and accounts payable
  • Service and exception reporting
  • Cost center, location, service type, vendor, general ledger accounts
  • Inventory and contract management

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