Overview of ISO 19011:2018 Training by Tonex
This comprehensive training course, “Overview of ISO 19011:2018,” offered by Tonex, delves into the principles and guidelines for auditing management systems. Participants will gain a deep understanding of ISO 19011:2018, enabling them to conduct effective audits in line with international standards.
Tonex presents a dynamic “Overview of ISO 19011:2018” training, designed for professionals seeking comprehensive insights into auditing management systems. This course navigates participants through the core principles of ISO 19011:2018, emphasizing risk-based thinking, effective audit planning, and reporting. Attendees will grasp the nuances of conducting audits, including evidence gathering techniques and communication skills.
The training culminates in equipping participants with the ability to lead audit teams proficiently. Tonex ensures a deep understanding of the standard, providing a solid foundation for applying ISO 19011:2018 principles in diverse management system contexts. Elevate your auditing expertise with Tonex’s expert-led training for organizational excellence.
Learning Objectives:
- Understand the key principles and concepts of ISO 19011:2018
- Gain proficiency in planning, conducting, and reporting on management system audits
- Learn to apply risk-based thinking in the audit process
- Enhance skills in evaluating the effectiveness of a management system
- Acquire knowledge of the latest updates and changes in ISO 19011:2018
- Develop the ability to lead and manage audit teams effectively
Audience: Professionals involved in auditing management systems, quality managers, compliance officers, and individuals seeking to enhance their auditing skills and knowledge of ISO 19011:2018.
Course Outline:
Module 1: Introduction to ISO 19011:2018
- Historical background
- Purpose and scope of the standard
- Key concepts and terminology
- Relation to other management system standards
- Overview of the audit process
- Importance of effective auditing
Module 2: Principles and Concepts of ISO 19011:2018
- Independence and impartiality
- Integrity and confidentiality
- Risk-based thinking in auditing
- Continuous improvement in the audit process
- Alignment with organizational goals
- Application in various management system standards
Module 3: Audit Planning and Preparation
- Establishing audit objectives and criteria
- Identifying and assessing audit risks
- Developing a comprehensive audit plan
- Resource allocation and team selection
- Communication and coordination with auditee
- Incorporating risk-based thinking in audit planning
Module 4: Conducting the Audit
- Opening meeting procedures
- Techniques for gathering audit evidence
- Interviewing skills for auditors
- Observations and data analysis during the audit
- Handling unexpected situations during an audit
- Closing meeting and preliminary findings
Module 5: Reporting and Documentation
- Structure and content of audit reports
- Clarity and conciseness in reporting
- Documenting non-conformities and opportunities for improvement
- Communicating audit findings to the auditee
- Timeliness and accuracy in report submission
- Follow-up procedures after the audit
Module 6: Managing Audit Teams
- Leadership skills for audit team leaders
- Effective communication within the audit team
- Team member roles and responsibilities
- Conflict resolution within the audit team
- Coordination with other audit teams (if applicable)
- Post-audit evaluation and feedback mechanisms