Certified Healthcare Systems Thinking Specialist (CHSTS™) Certification Course by Tonex
This course applies systems thinking to healthcare, helping healthcare professionals understand and improve the complex interdependencies that affect health outcomes and service delivery.
Learning Objectives:
- Understand the application of systems thinking in healthcare settings.
- Analyze healthcare systems to improve patient outcomes and operational efficiency.
- Implement systems thinking strategies for health service management and policy development.
- Assess the impact of systemic changes on health services and patient care.
Target Audience: Healthcare administrators, policy makers, medical professionals, and anyone involved in healthcare management or reform.
Course Content:
Module 1: Introduction to Systems Thinking in Healthcare
- Fundamentals of Systems Thinking
- Systems Theory and Concepts
- Complexity and Interconnectedness in Healthcare Systems
- Importance of Systems Thinking in Healthcare Improvement
- Historical Perspectives on Systems Thinking in Healthcare
- Ethical Considerations in Systems Thinking Applications
Module 2: Mapping Healthcare Systems and Processes
- Identifying Stakeholders and Boundaries
- Process Mapping Techniques
- Data Collection and Analysis Methods
- Identifying Feedback Loops and Interdependencies
- Visualization Tools for System Mapping
- Incorporating Patient Perspectives in System Mapping
Module 3: Strategies for Implementing Systems Thinking in Health Policy and Management
- Leadership and Cultural Change in Healthcare Organizations
- Systems Thinking in Health Policy Development
- Building Collaborative Networks and Partnerships
- Aligning Incentives with Systems Goals
- Education and Training for Systems Thinkers
- Overcoming Resistance to Change in Healthcare Systems
Module 4: Case Studies: Systems Approaches to Healthcare Challenges
- Improving Patient Flow and Access to Care
- Reducing Medical Errors and Adverse Events
- Addressing Health Disparities through Systems Interventions
- Enhancing Population Health Outcomes
- Optimizing Resource Allocation and Utilization
- Managing Healthcare Costs and Sustainability
Module 5: Workshop: Applying Systems Thinking to Healthcare Scenarios
- Identifying System Dynamics in Healthcare Scenarios
- Problem Framing and Boundary Setting
- System Mapping and Causal Loop Diagrams
- Scenario Analysis and Sensitivity Testing
- Designing Interventions Based on Systems Insights
- Evaluating the Impact of Systems Approaches in Simulated Scenarios
Exam Domains:
- Application of Systems Thinking in Healthcare (40%)
- Health System Process Simulation (30%)
- Strategies for Systemic Changes in Healthcare (30%)
Exam Question Types:
- Multiple Choice
- Scenario Analysis
- Short Answer Questions
Number of Questions: 65
Exam Time: 120 minutes