ARP9136 – Root Cause Analysis and Problem-Solving Best Practices Training by Tonex
This course provides a comprehensive understanding of the ARP9136 standard, guiding professionals through the structured methodologies of Root Cause Analysis (RCA) and corrective action strategies. It emphasizes aerospace and defense industry expectations for managing nonconformities and implementing permanent solutions. Participants gain skills to systematically identify, analyze, and eliminate root causes to prevent recurrence. The training highlights the significant impact of robust RCA practices on cybersecurity by addressing system vulnerabilities and recurring cyber incidents at their root, thereby enhancing organizational resilience. Cybersecurity risk reduction and compliance improvement are integral outcomes of these best practices.
Audience:
- Quality Assurance Engineers
- Aerospace and Defense Professionals
- Cybersecurity Professionals
- Compliance and Regulatory Managers
- Process Improvement Specialists
- Manufacturing and Production Managers
Learning Objectives:
- Understand the ARP9136 guideline and its importance
- Apply effective Root Cause Analysis (RCA) techniques
- Develop and validate corrective action plans
- Integrate problem-solving into organizational processes
- Identify systemic issues impacting quality and security
- Prevent recurrence of critical nonconformities
Course Modules
Module 1: ARP9136 Overview
- Purpose and scope of ARP9136
- Role of RCA in the quality system
- Regulatory expectations and standards
- Impact on product safety and security
- Connection with AS9100 and AS9145
- Benefits of standardized RCA processes
Module 2: Fundamentals of RCA
- Definition of root cause and related terms
- Difference between symptoms and root causes
- Reactive vs. proactive RCA approaches
- Importance of data-driven analysis
- Common mistakes in RCA applications
- RCA as part of continual improvement
Module 3: Problem Definition Techniques
- Creating accurate problem statements
- Applying the 5W2H method
- Understanding the “Is/Is Not” matrix
- Identifying scope and constraints
- Isolating incidents from trends
- Linking problem to process performance
Module 4: Root Cause Identification Tools
- 5 Whys technique
- Fishbone (Ishikawa) diagram
- Pareto analysis for prioritization
- Fault tree analysis fundamentals
- Cause and effect matrix
- Selecting appropriate RCA tools
Module 5: Corrective Action Development
- Defining effective corrective actions
- Preventing recurrence through controls
- Validating action plan effectiveness
- Roles and responsibilities in implementation
- Addressing human and systemic errors
- Linking actions to performance metrics
Module 6: Sustaining and Auditing RCA
- Integrating RCA in organizational culture
- Monitoring effectiveness over time
- Conducting audits of RCA activities
- Managing change and continuous learning
- RCA in cybersecurity incident review
- Lessons learned documentation practices
Enroll in Tonex’s ARP9136 – Root Cause Analysis and Problem-Solving Best Practices Training to elevate your capability in quality and cybersecurity risk management. Empower your team with industry-aligned techniques to eliminate failures and enhance operational integrity.