Length: 2 Days
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Digital Skills for Public Administration Training by Tonex

Root Cause Analysis Training for Utility Companies | RCA Training by Tonex

This workshop equips public administration professionals with essential digital skills to enhance efficiency, transparency, and service delivery in the public sector. Participants will learn about digital tools, data management, cybersecurity, and digital transformation strategies.

Learning Objectives

  • Understand the importance of digital skills in public administration.
  • Develop proficiency in using digital tools and technologies.
  • Enhance data management and analytics capabilities.
  • Implement cybersecurity best practices.
  • Drive digital transformation initiatives.
  • Promote transparency and efficiency in public services.

Audience

  • Public administrators
  • Government officials
  • Policy makers
  • IT professionals in the public sector
  • Data analysts
  • Public service managers

Program Modules

Module 1: Introduction to Digital Skills in Public Administration

    • Importance of digital skills
    • Digital transformation in the public sector
    • Key digital tools and technologies
    • Benefits of digital proficiency
    • Current trends and future outlook
    • Case studies in digital transformation

Module 2: Digital Tools and Technologies

    • Overview of digital tools
    • Office productivity software
    • Collaboration and communication platforms
    • Cloud computing and storage
    • E-government services
    • Data visualization tools

Module 3: Data Management and Analytics

    • Principles of data management
    • Data collection and storage
    • Data analysis techniques
    • Big data and analytics
    • Data-driven decision making
    • Case studies in data management

Module 4: Cybersecurity in Public Administration

    • Importance of cybersecurity
    • Common cyber threats
    • Cybersecurity best practices
    • Protecting sensitive information
    • Incident response and recovery
    • Building a security culture

Module 5: Driving Digital Transformation

    • Principles of digital transformation
    • Developing a digital strategy
    • Implementing digital initiatives
    • Change management
    • Measuring success and impact
    • Continuous improvement

Module 6: Promoting Transparency and Efficiency

    • Importance of transparency
    • Digital tools for transparency
    • Enhancing service delivery
    • Engaging with citizens
    • Accountability and reporting
    • Case studies in transparency and efficiency

 

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