Healthcare Operations Training by Tonex
This course covers the application of Root Cause Analysis (RCA) in improving healthcare operations. Participants will learn how to use RCA to enhance process efficiency and reduce errors in clinical and administrative processes.
Learning Objectives:
- Apply RCA to improve healthcare operations.
- Analyze medication errors using RCA.
- Enhance clinical and administrative processes with RCA.
- Manage healthcare risks effectively.
Audience:
Healthcare administrators, process improvement professionals, quality managers, and anyone involved in healthcare operations.
Program Modules:
Module 1: RCA for Process Improvement
- Overview of healthcare process improvement
- Applying RCA to identify root causes
- Developing and implementing process improvements
- Case studies on RCA for process improvement
- Practical exercises
- Hands-on workshops
Module 2: Medication Error Analysis
- Overview of medication errors in healthcare
- Applying RCA to identify root causes of medication errors
- Developing and implementing corrective actions
- Case studies on medication error analysis
- Practical exercises
- Hands-on workshops
Module 3: RCA in Clinical and Administrative Processes
- Principles of clinical and administrative process improvement
- Applying RCA to identify process issues
- Developing and implementing process improvements
- Case studies on RCA in clinical and administrative processes
- Practical exercises
- Hands-on workshops
Module 4: Healthcare Risk Management
- Overview of healthcare risk management
- Applying RCA to identify and mitigate risks
- Integrating RCA with risk management practices
- Case studies on healthcare risk management
- Practical exercises
- Hands-on workshops