Course Number: 10692
Length: 4 Days
Why should choose TONEX for your IPv6 desktop support training?
IPv6 Desktop Support Training for windows, MAC OSx, MAC OS Lion, Linux and UNIX will prepare help desk technicians, customer support representatives, PC support specialists, technical support representatives, technical support specialist to manage and support IPv6 networks.
IPv6 desktop support training course educates users to solve IPv6 hardware or software operation and application problems on the desktop operating systems.
You will learn:
- How to troubleshoot IPv6 Problems for Windows, OSX, Linux and Unix systems
- Detect & Eradicate Virus/Malware Intrusions
- how to do IPv6 Updates, patches & Operating Systems repair
- Install IPv6 Software Updates
- How to reconfigure IPv6 network settings
- Install and configure IPv6 on Laptops, PC’s and Desktops, Mac OS, Linux and UNIX
- Troubleshoot IPv6 software and Hardware
- Install and repair IPv6 routers, desktop computers and servers
- Perform IPv6 desktop support and troubleshooting
- Provide IPv6 help desk and technical support
- Offer knowledgeable facilitation and customer service
- Perform hardware and software installation
- Complete IPv6 configuration and upgrades for Windows, MAX OSx, Linux and UNIX desktop operating system to support end users
Course Agenda
Introduction to IPv6
- IPv6 Addressing
- Unicast Addresses
- Anycast Addresses
- Multicast Addresses
- 64-bit MAC Address Assignment
- Loopback and Unspecified Addresses
- IPv6 Header Information
- New Header Format
- IPv6 Extension Headers
- ICMPv6 Network Operation
- Neighbor Advertisement
- Router Solicitation
- Router Advertisement
- Routing Services and Protocols
- Routing Protocols Supported by IPv6
- RIPng Protocol
- RIPng Enhancements
- Enabling IPv6 on Windows, Linux, MAC OS X, UNIX and Cisco
- OSPFv3 Protocol
- BGP Protocol
- IBGP and EBGP Neighbors
- Address Family IPv6 Configuration
- IPv6 Access List
- DNS Overview
- DNS infrastructure
- IPv6 Tunneling
- IPSec Tunneling
- Setting up the IPSec6 Tunnel
IPv6 Setup for Desktops
- Configuring IPv6 Addresses
- Configuring IPv6 Default Router
- IPv6 DNS Settings
- BOOTP
- Connecting to the Internet
- DHCPv6
- Directory Server (LDAP)
- DNS
- FTP
- HTTP Server
- PPP
- POP
- SMTP
- VPN
IPV6 Support For Windows
- Basic IPv6 functions
- IPv6 Deployment Strategies for Windows
- Application Changes
- Basic IPv6 functions
- Starting IPv6 on all interfaces
- Preference
- IPv6 ping, telnet and FTP
- Mail systems and IPv6
- IPv6 enabled web-servers
- The Programming Interface
- Socket Library changes for IPv6
- IPv6 Code Migration Tools
- Sockets & Winsock APIs
- Perl, Java, C# support for IPv6
IPV6 Support For Mac OS X
- Basic IPv6 functions
- Starting IPv6 on all interfaces
- Preference
- Privacy extensions
- Packet filter/firewall
- System & services
- Mail.app, with functioning IPv6 SMTP
- Perl with IPv6 modules/libraries
- Working NDP
- Apache HTTP server with IPv6
- PHP with IPv6
- BIND DNS server with IPv6
- Tunnelling IPv4/IPv6
- Configured tunnels
- 6to4
- DHCPv6
- PPPv6
IPV6 Support For Linux
- IPv6-ready system check
- Configuring interfaces
- Configuring normal IPv6 routes
- Neighbor Discovery
- Kernel settings in /proc-filesystem
- Netlink-Interface to kernel
- Address Resolver
- Network debugging
- Support for persistent IPv6 configuration in Linux distributions
- Auto-configuration
- Mobility
- Firewalling
- Security
- Encryption and Authentication
- Quality of Service (QoS)
- IPv6-enabled daemons
- Configuring a Linux server for IPv6
- Linux IPv6 protocol implementation
- System parameters
- Resolving names
- IP address configuration
- DNS configuration (client and server)
- SNMP configuration
- xinetd configuration
- ip6tables configuration
- NTP configuration
- NFS configuration (NFS packet security emphasis)
- sshd configuration
- syslog configuration
- Getting connected
- Tunnel types
- Setting up the tunnel
- Allowing proto-41 traffic
- Setting up an IPv6-capable gateway
- Enabling forwarding
- apache/lighttpd configuration
- IPSec Key Management
IPV6 Support for Routers
- Preference
- Privacy Extensions
- Packet Filter/Firewall
- Access control lists (ACLs)
- Tunneling IPv4/IPv6
- Configured tunnels
- DHCPv6
- PPPv6
- Routing
- Management
- User Access and Privilege Levels
- TACACS+
- Using privacy and temporary addresses
- Enabling IPv6 Routing and Configuring IPv6 Addressing
- Mapping Host Names to IPv6 Addresses
- Monitoring and Maintaining IPv6
IPv6 Desktop Support Tools and Tips
- IPv4 addressing and routing
- Static IPv6 addressing and routing on a PC using Vista, Windows XP, Windows 7, Linux, Mac OS X and UNIX
- Router advertisements
- Renumbering a local network
- Routing OSPFv3
- Routing with IS-IS
- IPv4 IS-IS route exchange
- EIGRP for IPv6 routing
- IBGP for IPv6
- EBGP for IPv6
- IPv6 prefix filtering in BGP
- Multicast by using static RPs
- Standard ACL (matching on source and destination addresses only)
- IPsec and IKE
- Cisco IOS Firewall
- 6PE and 6VPE
IPV6 Troubleshooting Test and Tools
- Verifying the IPv6 Experience
- Identify your IPv6 address
- Test your IPv6-based browsing connectivity
- Network Utilities
- Troubleshooting IPv6
- Problem, Cause and solution
- Troubleshooting IPv6 Connectivity
- Address Resolution
- Verifying IPv6 Configuration
- Verifying IPv6 Connectivity
Who Should Attend
Help desk technicians, customer support representatives, computer support specialists, technical support representatives, and technical support specialists