ISO 19011 — Guidelines for Auditing Management Systems Training by Tonex
Master the principles and practices of auditing with ISO 19011 to elevate how your organization plans, conducts, and improves management system audits. You’ll translate audit guidance into practical techniques for risk-based planning, evidence collection, and reporting that drives measurable improvement.
The course also addresses cross-standard auditing to streamline quality, environmental, safety, and information security programs. Modern audits must consider digital risks and data integrity; you’ll learn to embed controls awareness into audit design and execution. Strong audit discipline strengthens cybersecurity governance, verifies policy enforcement, and surfaces control gaps before adversaries do. Effective auditing ultimately reduces operational, compliance, and cyber risk.
Learning Objectives
- Apply ISO 19011 principles to plan, perform, and improve audits
- Conduct risk-based audit programs aligned to organizational objectives
- Gather credible audit evidence using effective sampling and interviewing
- Evaluate auditor competence and manage auditor impartiality and ethics
- Report findings that drive corrective actions and process improvement
- Coordinate integrated audits across multiple ISO standards and sites
- Strengthen governance by testing controls and policy adherence in cybersecurity
Audience
- Audit Managers and Team Leads
- Quality, EHS, and Compliance Professionals
- Information Security and IT Governance Staff
- Process Owners and Internal Control Leaders
- Consultants and External Auditors
- Cybersecurity Professionals
Program Modules
Module 1 – ISO 19011 Foundations
- Guiding principles overview
- Audit types and scope
- Process-based auditing
- Risk-based thinking
- Audit program context
- Ethics and independence
Module 2 – Audit Program Management
- Program objectives setting
- Risk and priority criteria
- Resources and scheduling
- Competence frameworks
- Performance indicators
- Continual improvement loop
Module 3 – Planning and Preparation
- Audit plan structure
- Criteria and scope setting
- Document review methods
- Sampling strategy design
- Checklists and guides
- Logistics and notifications
Module 4 – Conducting the Audit
- Opening meeting essentials
- Interviewing best practices
- Evidence collection techniques
- Process walkthroughs and trails
- Observation and corroboration
- Closing meeting alignment
Module 5 – Reporting and Follow-Up
- Classifying nonconformities
- Clear, actionable findings
- Root cause thinking
- Corrective action requests
- Verification and closure
- Management review inputs
Module 6 – Integrated and Digital Audits
- Multi-standard alignment
- Remote and hybrid audits
- IT and data integrity
- Cyber controls verification
- Supplier and third-party audits
- Continuous monitoring linkage
Ready to build an audit program that is rigorous, efficient, and resilience-focused? Enroll now in Tonex’s ISO 19011 training to equip your teams with practical tools, repeatable methods, and governance insight that drive real improvements—and confidently demonstrate compliance to stakeholders.