Price: $1,999.00

Course Number: 1001
Length: 2 Days
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Operations Management Training by TONEX

Operations Management training is a 2-day fundamental training program covering principles of Operations Management designed for organizations looking for more efficient and effective approach to operations management.

Operation Management is the efficient and effective implementation of the policies and tasks necessary to satisfy a company’s customers, employees, and management. It is the management of systems or processes that create goods and/or provide services. Ongoing activities of designing, reviewing and using the operating system, to achieve service outputs as determined by the organization for customers.

This quality course presents strategic and managerial issues in order to emphasize that the decisions made by operations managers should be consistent with a corporate strategy shared by managers in all functional areas. It presents the operations tools and techniques for solving problems in the context of achieving a firm’s overall goals and strategies, and provides a balanced treatment of manufacturing and services throughout.

Learning Objectives

Upon completion of operation management training, the attendees are able to:

  • Identify the key goals and requirements of operations management
  • Describe the principles of operations management including: inventory management, operations planning, manufacturing management, distribution and logistics and managing operations
  • Discuss the important considerations when planning operations management including competing with operations, designing and improving processes, designing value chains, and operating value chains
  • Describe the key technical enhancements introduced in the inventory management, ordering techniques and Just-in-time and lean techniques and methodologies
  • List the steps involved in setting up replenishment policies and purchasing management

Course Modules

  • Operations as a Competitive Weapon
  • Foundation and Principles of Inventory Management 
  • Foundation and Principles of Operations Planning 
  • Foundation and Principles of Manufacturing Management
  • Foundation and Principles of Distribution and Logistics
  • Foundation and Principles of Managing Operations 
  • Foundation and Principles of Just-in-time and lean
  • Operations Strategy
  • Decision Making Principles
  • Process Management
  • Managing Project Processes
  • Managing Technology
  • Total Quality Management
  • Statistical Process Control
  • Capacity Management
  • Waiting Lines
  • Location and Logistics
  • Layout
  • Supply-Chain Management
  • Forecasting
  • Inventory Management
  • Aggregate Planning
  • Resource Planning
  • Lean Systems
  • Scheduling

Supplement Material

  • Supplement A: Decision Making
  • Supplement B: Simulation
  • Supplement C: Waiting Line Processes
  • Supplement D: Linear Programming
  • Supplement F: Master Production Scheduling
  • Supplement G: Learning Curve Analysis
  • Supplement H: Measuring Output Rates
  • Supplement I: Acceptance Sampling Plans
  • Supplement J: Financial Analysis
  • Supplement K: Computer-Integrated Manufacturing

Course Material: TONEX Course Material Plus “Operations Management: Strategy and Analysis (2006) ” book by Lee J. Krajewski, Larry P. Ritzman, ISBN 0131697390

Labs include OM Explorer, problem-solving software, SimQuick, excel-based simulation software and exercises, MS Project (student version), Lecture Notes in Powerpoint, CD-ROM modules covering various quantitative topics

Key features: Cross functional aspects, Experimental learning exercises, Simulation exercises.


Who Should Attend

Anyone who is interested and involved in the Operations Management field.

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