Price: $2,450.00
Length: 3 Days
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People Management Training

People Management Training Course Description

People management training teaches you how to accomplish outcomes through other people. To make that happen, we will help you develop and improve your leadership skills.

We will teach you to manage business operations, while leading people at the same time. In fact, as a manager, you are the connection between senior or executive management and personnel, meaning your acts can affect the bottom line.

You will learn how to inspire every individual of your team, even if they don’t believe in your values. We also will teach you to use proactive and corrective feedback to deal with problem personnel and enhance productivity. Finally, people management training teaches you how to employ the most suitable conflict resolution strategy to eliminate friction.

People management training

Learn About

  • The role of a supervisor or manager
  • Managing performance
  • Effective communication
  • Managing the performance conversation
  • Questioning skills
  • Delegating
  • Giving and receiving feedback
  • Managing according to the situation

Why Do You Need People Management Training?

  • Inspire and lead the people you rely on
  • Tailor your management and personal strategies based on the various situations
  • Apply the relevant delegation methods for any given situation
  • Resolve conflict more efficiently in a broad variety of situations
  • Transform the “trouble-makers” and poor performers into team players
  • Gain the trust of your organization
  • Enhance your confidence, leadership skills, and personal and professional fulfillment in your job by managing people effectively

TONEX People Management Training Format

  • It is a combination of lectures and practices
  • Practical exercises include case studies, role-playing, group activities, and hands-on workshops
  • The examples and projects are chosen from the real-world cases


People management training is a 3-day course designed for:

  • Managers
  • Supervisors
  • Project managers
  • Team managers
  • HR managers

Training Objectives

Upon the completion of people management training, the attendees are able to:

  • Recognize the difference between the conventional and modern role of managers
  • Comprehend the impact of values
  • Tailor their style of management based on various situations they are in
  • Apply the management method required for inspiring people in various scenarios
  • Apply effective feedback to handle difficult people
  • Delegate responsibilities to develop their personnel
  • Handle conflicts effectively
  • Comprehend how their corporate’s environment forms the performance of the people
  • Adopt emotional intelligence to accomplish higher effectiveness
  • Commit to good ethics
  • Recognize prospects of them as the managers
  • Effectively communicate, motivate and delegate.
  • Apply proper techniques to modify their communication and management style to fit diverse personalities
  • Apply suitable leadership skills in various situations
  • Mentor employees to maximize productivity
  • Provide positive and constructive feedback to their team
  • Determine main skills for performance-managing their team

Course Outline

Overview of People Management

  • What is people management?
  • Role of a team manager
  • Team manager responsibilities
  • Outstanding team managers characteristics

 People Management Fundamentals

  • Equality and diversity
  • Effective communication
  • Supervising
  • Recruitment, selection and workforce planning
  • Induction
  • Workload management
  • Evaluation and performance management
  • Staff leavings
  • Disciplinary policies
  • Managing complaints

Personnel Functions

  • Organizational structure
  • Human resourcing
  • Performance management evaluation
  • Rewards management
  • Personnel affairs

 Strategic People Management

  • Relationship with business strategy
  • Producing a competitive edge
  • Corporation between the management and workers
  • Combining business strategy with human resource strategy

 Strategic People Management Approaches

  • Strategic values
  • Strategic integration
  • Employees are the most valuable
  • Management of support staff
  • Strengthening management and employees commitment
  • Effective communication
  • Decentralization for authorization
  • Flexibility and adaptation
  • Creativity and innovation
  • Obsession with quality

How to Accomplish Best Outcomes?

  • Leadership
  • Change management
  • Industrial affairs
  • Team development
  • Inspiring personnel
  • Securing the talents
  • Career planning
  • Mentoring and coaching
  • Training and development
  • Fulfilling the spiritual needs

Encouraging Well-Being

  • How to handle stress
  • Health and safety
  • Illness absence
  • How to manage bullying and harassment?
  • Manage conflict
  • Dealing with aggression
  • Loss, grief and trauma
  • Mental health issues
  • Drug and alcohol abuse


  • What are the source of values
  • The role of values
  • Impact of values on productivity
  • Recognizing the values conflicts

Personal Styles

  • Identifying your unique style
  • Recognizing the strengths and weaknesses of your style
  • How to identify others’ personal style?
  • How to handle the differences between personal styles at work?

 Organizational Culture

  • The role of organizational culture in workplace
  • The role of “cultural blinders” in corporations
  • Prototypes that influence the workgroup’s thinking and actions
  • Build on the strengths of the workgroup’s culture

 Be Committed to Good Ethics

  • Good ethics is good business
  • Determining the ethical principals
  • Relating the ethics to the stakeholder value

TONEX Case Study Sample: British Airways

British Airways uses an innovative practice through a new management app being tried with 3,000 personnel via 250 line managers, which leads them on the form of fundamental employee interactions that too often get lost among the movement of a global business. Discuss all aspects of this app, the benefits, pitfalls, and impacts of using this app on the management effectiveness.

People Management Training

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