Price: $2,458.00

Length: 3 Days
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Project Stakeholders Management Training

Project Stakeholders Management Training Course Description

Project stakeholders management training teaches you how to determine and categorize project stakeholders, plan, communicate, and manage stakeholder involvements.

Project stakeholders management training helps you influence and convince all of the internal and external stakeholders including vendors, outsourcing suppliers, customers and colleagues in any procedure and task significant to incessant growth.

Project stakeholders management training will provide you with the information and skills you need to properly determine and evaluate stakeholders, assess and priorities devolved interests, and control and monitor the associated relationships. Since there is the escalating knowledge and value of various publics, the understanding you will obtain during this course would advance itself to the highest of outcomes – and the least of troubles – in your mission to develop a secure corporation effort.

Why Do You Need This Training?

  • To perform a continuous interaction with stakeholders
  • To resolve stakeholder problems
  • To manage the stakeholders’ expectations, and guarantee a continuous engagement
  • To develop a plan work, implement the plan, and lead the team staff while actively engaging stakeholders outside the team
  • To interact efficiently with stakeholders in terms of deadlines, restricted supplies, and changing project criteria
  • To negotiate with stakeholders on scope creep and reach to win-win solutions
  • To interact efficiently when leading distinct teams, status updates, and documentation
  • To develop a fundamental change competence
  • To place all the knowledge and skills into context
  • To cut down waste and delay, while producing ‘buy-in and cooperation for strategic change

TONEX Training Configuration

Project stakeholders management training is combined of two perspectives; lectures and hands-on. During the interactive presentations, participants will receive all the knowledge and theory they need to learn in this area. Then, they will experience what they are taught through real-world case studies, group activities, and hands-on seminars.


Project stakeholders management training is a 3-day course designed for:

  • Project managers interested in enhancing their competencies to interact, involve, and cooperate with stakeholders including investors, customers, and users
  • Project team leads having project management responsibility
  • Leaders and executives
  • All professionals who are in touch with stakeholders (internally and externally)

Training Objectives

Upon the completion of project stakeholders management training, the attendees are able to:

  • Comprehend the stakeholder interests
  • Strengthen their communicational skills
  • Distinguish the difference between influence, persuasion, and negotiation
  • Create a strategic plan for stakeholder involvement
  • Analyze the stakeholders involvement through an assessment matrix
  • Perform a project charter
  • Empower a modification plan
  • Implement a communications strategy
  • Construct trust with stakeholders
  • Engage possibility creep through negotiation and persuasion
  • Construct strong trust with distinct stakeholders
  • Conduct effective virtual meetings
  • Modify the management plan, scope and baselines, change control plan, and communications plan
  • Gain stakeholder feedback
  • Obtain results and advantages via efficient teamwork
  • Enhance communication and influencing skills
  • Manage time and arrange resources efficiently
  • Develop buy-in and collaboration from essential stakeholders
  • Eliminate difficulties to proceed
  • Tie on a series of experience and approaches for influencing people
  • Generate a reputation as an essential team player and influencer

Course Outline

Overview of Project Stakeholders Management

  • Definition of stakeholders
  • Stakeholder classification
  • Key stakeholders
  • External stakeholders definition
  • Key external stakeholders
  • How to determine stakeholders’ interests, influence, and commitment?
  • Definition of the universe of stakeholders
  • The role of management in the stakeholder ecosystem
  • Analyzing the stakeholders’ interests
  • Find out if stakeholders are relevant
  • Stakeholder engagement
  • Basic Negotiation

The Three-Phase Method

  • Phase 1: Construct the stakeholder roadmap
    • Evaluating a stakeholder chart
  • Phase 2: Prioritize key stakeholders
    • Descriptions of quadrants
  • Phase 3: Generate key stakeholders
    • Sponsors
    • Leads
    • Development plans for stakeholders

Stakeholder Prospects

  • How much engaged in the project?
  • Getting buy-in
  • Stakeholder ID
  • Stakeholder criteria assessment
  • Putting the stakeholder requirements in line to corporation objectives
  • Give priority to stakeholder expectations
  • Receiving their agreement to move forward with the project

Standard Communication Skills

  • Effective oral communication skills
  • Communication development and possible problems
  • How to modify your communication method based on audience
  • The differences between influence, negotiation, and persuasion

Communications Approaches

  • Usual burdens of communications
  • Handling corporate politics
  • Managing the outside stakeholders such as suppliers, regulators and the public.
  • Dealing with conflicts
  • Dealing with difficult stakeholders
  • Handling the almost impossible expectations

Continuing Management of Stakeholder Expectations

  • Marketing the project
  • Sustaining the commitment
  • Networking with the public or customers
  • Internal situation reporting

Stakeholder Commitment

  • Significance of the Project Charter (PC) and Project Requirements Document (PRD)
  • Developing a communications strategy to support a stronger relationship with your stakeholders
  • Developing a change control plan
  • Various methods of decreasing personal issues and coming to agreements with stakeholders to secure scope creep
  • How to negotiate towards win-win plans to fulfill stakeholder demands and inhibit the scope creep
  • Bringing up the issues properly to help the project stays on track to accomplish its objectives
  • Apply tools to manage and control scope creep

How to Build Trust with Stakeholders?

  • Significance of proactively constructing trust with stakeholders
  • Using methods to construct trust with stakeholders
  • Constructing trust with distinct stakeholders via holding efficient virtual meetings

Why Construct Collaborative Stakeholder Relationships?

  • Stakeholder collaboration vs stakeholder management
  • Constructing relationships with stakeholders
  • Stakeholder partnership on the ground
  • Prospects and issues
  • A different approach to corporate-stakeholder affiliations

Project Closure

  • Getting feedback from the outside stakeholders
  • Describe the significance of distributing your experiences beyond the project team

TONEX Hands-on Workshop Sample

  • You will receive a real-world project
  • Discuss why/how stakeholder can impact your project outcomes
  • Identify your internal stakeholders
  • Identify your external stakeholders
  • Prioritize your stakeholders
  • Discover which stakeholders are ‘on the radar’
  • Describe stakeholder support and receptiveness
  • Targeted communication
  • Illustrate the effectiveness of the communication
  • Present your conclusion for the class

Case Study: Microsoft Dealing with Stakeholders

A lot of corporations have ached from bad relationships with their stakeholders. Microsoft has not done so much better. Ironically, Microsoft has a reputation of being a great-networked company— a company that flourishes on its stakeholder relationships. However, computer hardware and component manufacturers, software developers, and suppliers have all joined to generate and sell computers that run Windows 95, the Microsoft’s operating system.

However, as a result of bad P.R. ascending from its hypothetical ruthless treatment of contractors and greedy actions toward competitors, Microsoft is now dealing with some of its other stakeholders—the public, investors, government regulators, and employees.

We will discuss this real case and others in the form of a workshop and group activities.

Project Stakeholders Management Training

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