RCA Techniques and Tools Training by Tonex
This course delves into various techniques and tools used in Root Cause Analysis (RCA). Participants will learn how to effectively use these tools to identify and address root causes of problems in different contexts.
Learning Objectives:
- Master key RCA techniques and tools.
- Apply these techniques to identify root causes.
- Develop effective solutions using RCA tools.
- Enhance problem-solving skills with RCA methodologies.
Audience:
Quality managers, process improvement professionals, maintenance engineers, safety officers, and anyone involved in problem-solving and process improvement.
Program Modules:
Module 1: 5 Whys Analysis
- Introduction to 5 Whys technique
- Steps to perform 5 Whys analysis
- Identifying problems suitable for 5 Whys
- Common pitfalls and how to avoid them
- Case studies on 5 Whys application
- Hands-on practice session
Module 2: Fishbone (Ishikawa) Diagrams
- Overview of Fishbone diagrams
- Constructing a Fishbone diagram
- Identifying categories and causes
- Using Fishbone diagrams in team settings
- Case studies on Fishbone diagram use
- Practical exercises and workshops
Module 3: Pareto Analysis
- Introduction to Pareto principle
- Steps to conduct Pareto analysis
- Identifying key causes and prioritizing them
- Integrating Pareto analysis with other RCA tools
- Case studies on Pareto analysis
- Hands-on application exercises
Module 4: Failure Mode and Effects Analysis (FMEA)
- Overview of FMEA
- Steps in conducting FMEA
- Identifying failure modes and their effects
- Prioritizing and addressing risks
- Integrating FMEA into RCA process
- Case studies and practical exercises