Root Cause Analysis (RCA) and Operational Risk Management Training by Tonex
This course provides comprehensive training on Root Cause Analysis (RCA) techniques for operational risk management. Participants will learn to investigate financial process failures, detect fraud, ensure regulatory compliance, and develop business continuity plans.
Learning Objectives:
- Apply RCA techniques to financial process failures and fraud detection.
- Ensure regulatory compliance through systematic RCA.
- Develop business continuity and disaster recovery plans.
- Analyze case studies of operational risk failures.
- Integrate RCA with operational risk management practices.
- Enhance overall organizational resilience and reliability.
Audience: This course is designed for risk managers, compliance officers, financial analysts, auditors, and professionals involved in operational risk management.
Program Modules:
Module 1: RCA in Financial Process Failures
- Introduction to RCA in financial processes
- Common financial process failures
- Data collection and analysis techniques
- Failure investigation processes
- Case studies of financial process failures
- Reporting and corrective action planning
Module 2: Fraud Detection and RCA
- Overview of fraud detection techniques
- Systematic RCA for fraud investigation
- Data collection and evidence preservation
- Analysis of root causes of fraud
- Mitigation strategies and corrective actions
- Case studies and lessons learned
Module 3: Regulatory Compliance RCA
- Principles of regulatory compliance
- RCA methodologies for compliance issues
- Data collection and documentation requirements
- Compliance auditing and monitoring
- Mitigation strategies and corrective actions
- Case studies and best practices
Module 4: Business Continuity and Disaster Recovery RCA
- Introduction to business continuity planning
- RCA for disaster recovery incidents
- Data collection and analysis techniques
- Development of recovery strategies
- Monitoring and reviewing recovery effectiveness
- Case studies and applications
Module 5: Risk Management in Operational Processes
- Principles of operational risk management
- Risk identification and assessment techniques
- Risk mitigation planning
- Integrating risk management with RCA
- Monitoring and reviewing risks
- Case studies and lessons learned
Module 6: Quality Assurance in Operational Risk Management
- Principles of quality assurance in operational risk management
- Quality control processes and standards
- Implementing quality management systems
- Continuous improvement in risk management quality
- Auditing and compliance
- Case studies and best practices