Price: $1,699.00

Course Number: 1
Length: 2 Days
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Telecom training course for non-engineers provides an introduction to the landscape and fundamental technologies of the telecommunications marketplace. Designed with the non-technical professional in mind, this course provides day-to-day examples of the intricacies and competitive landscape of the industry.

telecom training

Why should you choose TONEX for your Telecom Training for Non-Engineers?

Most importantly, telecom fundamentals for non-engineers provides crucial insights into fast-changing and dynamic competitive landscape, regulations and impact of new technologies.

A Word from TONEX Training

TONEX is a training development organization that is committed to rapidly developing and promoting telecom training for the industry worldwide based on the technical and operations standards.


Who Should Attend

This course is designed to provide a general overview of telecom for non-engineers.


Upon completion of this course the attendees will:

  • Understand the basics of telecoms
  • Describe concepts behind PSTN and SS7
  • Understand concepts behind triple and quad play
  • Understand the basics of voice and data communications technologies
  • Describe concepts behind VoIP, xDSL, IPTV, MPLS, VPN, IMS/SIP, UMTS/HSPAHSPA+, WiMAX, LTE, and LTE Advance
  • Understand the future telecoms trends


Introduction and Overview

  • Telecoms Market
  • Telecoms Regulation
  • Telecoms Competition
  • The Network
  • Evolution of Telecom
  • Network Evolution
  • Switching Evolution
  • Access Evolution
  • Mobile Evolution
  • Cable Evolution
  • Circuits vs. Packets
  • Packet Evolution
  • X.25, Frame Relay, ATM and IP
  • Overview of NGN
  • VoIP Overview
  • IPTV
  • IMS and SIP
  • MPLS and GMPLS
  • VPN
  • Wireless Mobile 2G, 3G and 4G Evolution
  • LTE and EPC
  • Flat IP Architecture

The Fundamentals

  • Evolution of Current Telecoms Landscape
  • Line and Trunks
  • Plain Old telephony Service (POTS)
  • The Public Switched Telephone Network (PSTN)
  • PSTN Switching Hierarchy (Class 5, Class 4/Tandem, Class 3, 2 and 1)
  • Time Division Multiplexing (TDM)
  • Digital voice, video and data; DS0, DS1, DS3DWDM and Advance Optical Networking
  • Telecom Network Components
  • The Telephone and the Local Loop
  • Signaling in the Telephone System
  • SS7 (Signaling System #7)
  • Transmission Systems
  • T1, T3 and SONET/SDH
  • Optical Networking
  • Next Generation Networks (NGN)
  • Circuit-Switched vs. Packet-Switched Networks
  • Packet-Switched Networks
  • Voice over IP and Unified Communications
  • Video Technology and Services
  • Cloud Computing

Access and Transport Networks

  • North American and International Digital Hierarchy (DS0, DS1/T1, DS3/T3, E1, E2)
  • Synchronous Optical Network (SONET)
  • The International Synchronous Digital Hierarchy (SDH)
  • Overview of the CO, Local Loop, Home CPE, xDSL, DSLAM, ATM, PPP and IP/MPLS

Customer premises equipment and services

  • Customer Telephone System (CTS)
  • Private Branch Exchange (PBX)
  • Key Telephone System (KTS) overview
  • Centrex: Analog and Digital
  • Automatic Call Distributors (ACDs)
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Voice Mail
  • Unified Communications
  • IP PBX

Emerging Technologies

  • Broadband Technologies
  • Voice and data integration
  • Cable
  • xDSL
  • Wireless
  • TCP/IP
  • NGN/VoIP
  • IPTV
  • MBMS
  • MPLS and GMPLS
  • MPLS VPN and TE
  • IMS (IP Multimedia Subsystem)
  • SIP Protocol
  • Fixed Wireless/SATCOM/VASTWiMAX
  • Mobile Wireless/GSM/CDMA/CDMA2000/UMTS/HSPA/HSPA+/LTE
  • Mobile Broadband/1xEV-DO/UMTS/LTELTE Advance//Mobile WiMAX

The Future

  • The Future of Telecommunications
  • Telecom Market Segmentation
  • Worldwide Subscribers
  • Migration from circuit to packet switching
  • IP Changes Everything
  • Worldwide Revenue
  • Wireline and Wireless Convergence
  • Voice over IP (VoIP)
  • Overview of SIGTRAN, MGCP/MEGACO, and SIP
  • Overview o IPTV
  • Overview of QoS
  • Overview of MPLS and VPLS
  • IMS and SIP
  • LTE and LTE Advanced
  • IPTV
  • MPLS and MPLS VPNs
  • VPLS
  • Gigabit and Metro Ethernet
  • Mobile IP
  • IPv6

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