Price: $1,699.00

Course Number: 1
Length: 2 Days
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Telecom Training for Non-Engineers

Telecom training for non-engineers provides an introduction to the landscape and fundamental technologies of the telecommunications marketplace. Designed with the non-technical professional in mind, this course provides day-to-day examples of the intricacies and competitive landscape of the industry.

Why should you choose TONEX for your Telecom Training for Non-Engineers?

Most importantly, telecom fundamentals for non-engineers provides crucial insights into fast-changing and dynamic competitive landscape, regulations and impact of new technologies.

A Word from TONEX Training

TONEX is a training development organization that is committed to rapidly developing and promoting telecom training for the industry worldwide based on the technical and operations standards.

Learning Objectives

Upon completion of this course the attendees will:

  • Learn the basics of telecoms
  • Describe concepts behind traditional PSTN/SS7
  • Learn concepts behind wireless and optical networking, triple and quad play
  • Learn the basics of voice, data and video communications technologies
  • Describe concepts behind TCP/IP, VoIP, xDSL, IPTV, MPLS, VPN, IMS/SIP, UMTS/HSPAHSPA+, WiMAX, LTE, and LTE Advance and 5G
  • Describe the impact of cloud computing in telecom
  • Learn about new trends such as 5G slices, SDN, NFV, role of AI in telecom
  • Describe cybersecurity and what it means to telecom
  • Learn about Satellite communications
  • Learn the future telecoms trends

Course Outline

Introduction and Overview

  • Telecoms Market
  • Telecoms Regulation
  • Telecoms Competition
  • The Network
  • Evolution of Telecom
  • Network Evolution
  • Switching Evolution
  • Access Evolution
  • Mobile Evolution
  • Cable Evolution
  • Circuits vs. Packets
  • Packet Evolution
  • X.25, Frame Relay, ATM and IP
  • Overview of NGN
  • VoIP Overview
  • IPTV
  • IMS and SIP
  • MPLS and GMPLS
  • VPN
  • Wireless Mobile 2G, 3G and 4G Evolution
  • LTE and EPC
  • Flat IP Architecture

The Fundamentals

  • Evolution of Current Telecoms Landscape
  • Traditional Telecom Networking and Services
  • Line and Trunks
  • Plain Old Telephony Service (POTS)
  • The Public Switched Telephone Network (PSTN)
  • PSTN Switching Hierarchy (Class 5, Class 4/Tandem, Class 3, 2 and 1)
  • Time Division Multiplexing (TDM)
  • Digital voice, video and data; DS0, DS1, DS3DWDM and Advance Optical Networking
  • Telecom Network Components
  • The Telephone and the Local Loop
  • Signaling in the Telephone System
  • Legacy SS7 (Signaling System #7)
  • New Signaling Protocols: SIP, Diameter
  • Transmission Systems
  • T1, T3 and SONET/SDH
  • Optical Networking
  • Next Generation Networks (NGN)
  • Circuit-Switched vs. Packet-Switched Networks
  • Packet-Switched Networks
  • Voice over IP and Unified Communications
  • Video Technology and Services
  • Cloud Computing

Access and Transport Networks

  • North American and International Digital Hierarchy (DS0, DS1/T1, DS3/T3, E1, E2)
  • Synchronous Optical Network (SONET)
  • The International Synchronous Digital Hierarchy (SDH)
  • Overview of the CO, Local Loop, Home CPE, xDSL, DSLAM, ATM, PPP and IP/MPLS

Customer Premises Equipment and Services

  • Customer Telephone System (CTS)
  • Private Branch Exchange (PBX)
  • Key Telephone System (KTS) overview
  • Centrex: Analog and Digital
  • Automatic Call Distributors (ACDs)
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Voice Mail
  • Unified Communications
  • IP PBX

Emerging Technologies

  • Broadband Technologies
  • Voice and data integration
  • Cable
  • xDSL
  • Wireless
  • TCP/IP
  • NGN/VoIP
  • IPTV
  • MBMS
  • MPLS and GMPLS
  • MPLS VPN and TE
  • IMS (IP Multimedia Subsystem)
  • SIP Protocol
  • Fixed Wireless/SATCOM/VAST/WiMAX
  • Mobile Wireless/GSM/CDMA/CDMA2000/UMTS/HSPA/HSPA+/LTE, 5G NR, 5GC
  • Mobile Broadband/1xEV-DO/UMTS/LTELTE Advance/5G
  • mmWave an 5G services
  • Role of WiFi in 5G: 802.11ax, 802.11ay

The Future

  • The Future of Telecommunications
  • Telecom Market Segmentation
  • Worldwide Subscribers
  • Migration from circuit to packet switching
  • IP Changes Everything
  • Worldwide Revenue
  • Wireline and Wireless Convergence
  • Voice over IP (VoIP)
  • Overview of SIGTRAN, MGCP/MEGACO, and SIP
  • Overview of IPTV, QoS
  • Overview of MPLS and VPLS
  • IMS and SIP
  • IPTV
  • MPLS and MPLS VPNs
  • VPLS
  • Gigabit and Metro Ethernet
  • Mobile IP
  • IPv6
  • Cloud Computing
  • Artificial Intelligence (AI) and Machine Learning (ML)
  • LTE and LTE Advanced
  • 5G NR and 5GC
  • SDN and NFV


Who Should Attend

This course is designed to provide a general overview of telecom for non-engineers.

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