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Root Cause Analysis Training For Healthcare Professionals

Root cause analysis training for healthcare professionals provides the notions and logic behind root cause analysis (RCA) technique, as well as means, tools, and the guidelines should be used in order to implement an efficient root cause analysis process.

Root Cause Analysis Features

  • Cross-functional investigation that engages professionals from the forefront services
  • Including the experts who are the most aware and informed with the condition
  • Repeatedly excavating more profoundly by asking the 5whys at each step of cause and effect.
  • Recognizing the modifications that need to be made to systems
  • A procedure that is as unbiased as possible


Inclusive Root Cause Analysis (RCA) Process

  • Including human errors
  • Including all the relevant procedures and systems
  • Evaluating the underlying causes and effect systems via a set of why questions
  • Recognizing the potential and latent risks
  • Identifying the potential enhancement in processes or systems
  • Involving the organization management
  • Be consistent
  • Including all the related literature

Factors That Could Result In Latent Errors In Healthcare

  • Institutional and regulatory
  • Organizational management
  • Work ecosystem
  • Team environment
  • Personnel
  • Task-related
  • Patient features

RCA Investigation Tools

  • Getting ready to start
  • Collecting and mapping information
  • Determining care and service provision
  • Evaluating influential factors and underlying causes
  • Developing solutions
  • Log, audit and learn from investigation reports


Root cause analysis training for healthcare professionals is a 2-day course designed for:

  • Healthcare managers
  • Nurses
  • Physicians
  • Hospital, clinics, and healthcare facility managers
  • All healthcare professionals who are involved in root cause analysis investigation at any level

What Will You Learn?

  • Overview of RCA in Healthcare
  • How a Root Cause Analysis Works
  • Features Impact Clinical Exercise and Medical Error
  • How a RCA Can Enhance Healthcare?
  • Action Categories Defined by the National Center for Patient Safety
  • RCA Characteristics
  • Guidelines to Expose the Potential Causes Led to The Incident
  • Healthcare RCA Methods
  • Establishing Sequence of Events (Initial Flow Diagram)
  • Action Plan Development
  • Iterating the Actions
  • TONEX Hands-On Workshop Sample

Root Cause Analysis Training For Healthcare Professionals

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