Price: $1,999.00

Length: 2 Days
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5G Sales & Tech Support

5G Sales & Tech Support

5G for Sales and Tech Sales/Support Training

For those in 5G sales and tech sales, it has been an essential but sometimes confusing journey in understanding how the various carriers plan their migration from 4G to 5G.

Some feel 5G shouldn’t be seen simply as the next generation of mobile communications, but rather as a smart ecosystem that’s nearly ready to ignite new innovations and highly customized services such as smart cities, smart homes, smart health and smart workplace.

There are those that believe that this perspective allows organizations to scale, analyze, secure, monetize and manage zettabytes of data and billions of transactions created by an unfathomable number of interconnected devices thanks to the Internet of Things (IoT).

The challenges have been and continue to be considerable for communication service providers (CSPs) because migrating to a new 5G core architecture is so different from previous mobile network generations. The introduction of innovative and yet disruptive and unfamiliar networking paradigms has meant the traditional one-size-fits-all approach to network infrastructure is no longer enough.

Even though U.S. carriers began rolling out their 5G networks earlier this year, most analysts believe carriers are at least five years away from having their 5G wireless network infrastructures set up to optimize all the benefits 5G technology has to offer.

This has led to a lot of questions by consumers and business owners regarding what 5G can currently do and not do. Those in sales and tech sales need to have answers.

Perhaps one of the most important things to know about 5G broadband is that it initially operates in more than one band-width spectrum, which impacts the data and download speeds of products.

For example, Verizon, currently offering 5G in 22 cities, and AT&T with 25 5G cities, were granted licenses to operate in the high-band spectrum. High-band spectrum is what most people associate with 5G. That’s because the millimeter waves (mmWave) of the high-band frequency spectrum offer peak speeds of 10Gbps and the very low latency that is most talked about with 5G.

What many consumers still don’t know is that the high-band spectrum has a major drawback: Millimeter waves are fast but provide lousy coverage and poor building penetration.

5G coverage for both high-band carriers piggyback off 4G’s LTE technology until nationwide 5G-specific networks can be built out.

Since high-band spectrum trades off penetration and user area for high speed and coverage area, the carriers rely on small cells — low-power base stations that cover small geographic areas. With small cells, carriers using mmWave for 5G can improve overall coverage area. Combined with beamforming, small cells deliver very extremely fast coverage with low latency.

Not all carriers have access to the faster, high-band spectrum. Sprint, for instance, was granted access to the majority of U.S. unused mid-band spectrum, which can provide 5G peak speeds of up to 1Gbps.

Successful 5G network buildouts are expected to be the driver pushing 5G device availability. Goldman Sachs thinks this could be explosive for smartphone makers such as Samsung and Apple and for U.S. carriers as they continue expanding their 5G coverage.

As of Dec. 19, 2019, the major carriers and the number of U.S. cities they cover with 5G looks something like this:

  • Verizon 22 cities now; eight more cities soon
  • AT&T 25 cities now; three more soon
  • Sprint nine cities
  • T-Mobile six

Furthermore, as new use cases for 5G emerge, the next generation of mobile technology is expected to find success in the enterprise space as well. 5G will bring higher speeds, increased network capacity and lower latency to enterprise spaces, and many companies, like Samsung, are actively looking into how 5G technologies can improve manufacturing environments and create smarter factories.

Research from TeleGeography shows that there are 34 3GPP standardized commercial 5G networks globally, with 77 anticipated by the end of 2019. Further, Ovum predicts that by end of 2021, there will be 156 million 5G connections worldwide and 32 million in North America alone.

5G for Sales and Tech Sales/Support Training Course by Tonex

5G for Sales and Tech Sales/Support, is a 2-day technical training course covering the 5G  and 4G/5G migration strategies. This course addresses the needs of technical sales and engineering support staff who require an overview of 5G technology.

Who Should Attend?

This is a special course designed for Sales and Tech Sales/Support.

Course Topics

5G in a Nutshell

  • The advent of the 5G era
  • Drivers of 5G
  • LTE Evolution to 5G
  • Evolution of the LTE system from LTE to LTE-Advanced and LTE-Advanced Pro
  • LTE-Advanced Enhanced Radio
  • Carrier Aggregation
  • Enhanced multiple antenna techniques for downlink and uplink
  • Coordinated multipoint transmission and reception (CoMP)
  • Enhanced Transmission Schemes in DL and UL
  • Expectations on 5G
  • Use cases and spectrum bands for 5G5G – a Network Operator’s Point of View
  • 5G Basic Requirements
  • Capacity and coverage considerations of spectrum Categories
  • Sub- 1 GHz
  • 1-6 Ghz
  • Above 6 GHz
  • Rural, Urban and Urban Hotspot
  • 5G Network Deployment Options
  • Standalone (SA) and Non-standalone (NSA)
  • Evolved Packet Core (EPC) and 5G Core Network (5GC)
  • Comparison of 5G radio access and core networks

4G/5G Migration Strategies       

  • 4G and 5G Deployment Options
  • High-level overview of migration strategies
  • Basic connectivity of devices to a 5G network
  • Interoperability between 5G and LTE networks
  • NSA and SA Options
  • EPC vs. 5GC
  • SA LTE Under EPC
  • SA NR under 5GC
  • SA LTE under 5GC
  • NSA LTE and NR under EPC
  • NSA NR and LTE under 5GC
  • NSA LTE and NR under 5GC
  • IMS services delivered over NR
  • Support roaming to/from networks with same/different 5G deployment option
  • Feasibility of the path in meeting 5G use cases
  • Deployment considerations
  • Impact on device and network
  • Impact on voice including service continuity
  • Impact on Qos and QoE
  • Feasibility of the path in meeting 5G use cases

5G Core               

  • Core Network Solutions
  • 5G-services
  • eMBB, URLLC and mMTC
  • EN-DC: Dual-Connectivity, Multi-Connectivity, EN-DC, NGEN-DC and NE-DC
  • Network Architecture with NSA
  • Main Changes in the Core
  • Voice and Video in 5G
  • 5GC (5G Core) Network Topology
  • gNB-CU
  • gNB-DU, virtualization, network slicing
  • EPC vs. 5GC (Main differences)
  • 5G Architecture: Network slicing
  • Technical comparison between 5G NSA and SA options
  • EPC (Evolved Packet Core)
  • MME (Mobility Management Entity)
  • HSS (Home Subscriber Server)
  • S-GW (Serving Gateway)
  • P-GW (PDN Gateway)
  • PCRF (Policy and Charging Rules Function)
  • Elements and Nodes in 5GC (5G Core)
  • AF: Application Function
  • AMF: Access and Mobility Management Function AUSF: Authentication Server Function
  • NEF: Network Exposure Function
  • NRF: Network Repository Function
  • NSSF: Network Slice Selection Function
  • PCF: Policy Control Function
  • SMF: Session Management Function
  • SMSF: SMS (Short Message Service) Function
  • UDM: User Data Management
  • UPF: User Plane Function
  • NFV technologies and mobile network functions virtualization
  • Service Based Architecture of 5G Core – non-roaming
  • NFV and SDN
  • Network slicing in 5G
  • Mobile Edge Computing (MEC)
  • C-RAN

EPC vs. 5GC (Main differences)

  • Access Network interface
  • Procedures
  • Access dependent procedures.
  • Network slicing
  • QoS model
  • QCI based bearers
  • QoS flow-based framework, including reflective QoS support
  • Cloud native
  • Local applications
  • Session/service continuity
  • Policy framework Support
  • Services supported
  • Support for RRC INACTIVE

5G Signaling

  • 5G-NR Call Flows
  • 5G-NR Non Standalone Access Flow
  • 4G eNB and 5G gNB dual connectivity (EN-DC)
  • 5G-NR Standalone Access Registration Flow
  • Signaling flow for 5G access via LTE-5G NR dual connectivity (EN-DC)
  • Role of different entities in the EN-DC flow
  • Dual connected UE
  • 5G-gNodeB
  • LTE-eNodeB
  • EPC
  • 3GPP defined use cases
  • Overview of EN-DC operations
  • 5G Cell Acquisition
  • Cell Search Procedure in 5G SA
  • 5G UE Registration Procedure
  • Attach
  • Authentication
  • Air interface security
  • Call Initiate
  • DL and UL Data transfer in 5G
  • Mobility scenarios
  • Measurements and handover signaling
  • Non-3GPP access
  • Multi-Access Edge Computing (MEC)
  • 5G Quality of Service (QoS)
  • QoS flow and policy rules
  • 5G Quality of Experience (QoE)
  • PCF and QoS enforcement
  • IMS Services in 5G

Cellular IoT

  • Massive Machine-Type Communications (MTC)
  • Internet of Things (IoT)
  • Cat-0, Cat-1, LTE-M, NB-IoT, EC-GSM, and 5G
  • Cat-1
  • Cat-0
  • Cat-M1/Cat-M/LTE-M
  • NB-IoT/Cat-M2
  • EC-GSM (formerly EC-EGPRS)
  • 5G IoT
  • LTE Cat. M
  • LTE-M coverage targets
  • 3GPP’s LPWA LTE-M technology
  • NB-IoT (also called Cat-M2)
  • NB-IoT and Non -LTE band


5G for Sales and Tech Sales/Support Training

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