Interpersonal skills are the qualities and behaviors a person uses to interact with others properly. In the business world this the term refers to an employee’s ability to work well with others while performing their job.
Strong interpersonal skills are a prerequisite for many leadership positions in an organization.
Examples of interpersonal skills include:
- Empathy
- Patience
- Leadership
- Teamwork
- Dependability
- Motivation
- Flexibility
- Responsibility
The ability to communicate clearly and having strong interpersonal skills are assets that are valuable throughout most workplace careers. It begins during the job interview process as interviewers seek out applicants who work well with others.
In the job itself, possessing interpersonal skills helps to understand other people and the ability to adjust an approach to work more cohesively as a team.
According to hiring professionals, more and more companies are implementing collaborative agile frameworks for getting work done. Companies want workers who can both perform technical jobs while communicating effectively with their colleagues.
Studies show that on a scale from 1 to 5, companies now rate the importance of an employee’s interpersonal skills in the high 4’s.
While there are many reasons for this rating, at the top of the list is that those who possess excellent interpersonal skills are generally very effective communicators.
Effective communication is the cornerstone of any successful business. Communication skills are crucial for the establishment of relationships among workmates in the work environment. This leads to a mutual exchange of ideas, information and skills.
Also, communication conducted in this manner enables a more fluid performance of duties, better management of tasks and the timely completion of assignments.
Want to know more? Tonex offers Interpersonal Skills and Communication in the Workplace Training, a 2-day course that gives participants the tools necessary to assure clarity in the workplace.
Additionally, Tonex offers over five dozen other courses in Business Skills training. For more information, questions, comments, contact us.