There are several goals involved in the root cause analysis (RCA) process.
The first goal of root cause analysis is to discover the root cause of a problem or event. The second goal is to fully understand how to fix, compensate, or learn from any underlying issues within the root cause.
The third goal is to apply what we learn from this analysis to systematically prevent future issues or to repeat successes. Analysis is only as good as what we do with that analysis, so the third goal of RCA is important.
Core principles also rate highly in root cause analysis because these principles guide effective root cause analysis. These core principles help the analysis quality as well as aid the analyst to gain trust from clients, patients and from stakeholders.
One of the most important core principles of RCA is to focus on correcting and remedying root causes rather than just symptoms. It’s critical that analysts don’t ignore the importance of treating symptoms for short-term relief.
The benefits to an organization of a root cause analysis are considerable, such as:
- Solving real-world problems
- Lowering operational costs
- Making workplaces safer
- Providing an organizational knowledge repository
- Implementing effective & permanent solutions
- Improving quality control
- Preventing failure in maintenance
- Improving risk and change management
Bottom line: RCA finds the fundamental errors in the development process, enabling teams to enact right measures to fix the problems and stop them from recurring ahead. Hence, there is lesser rework and fewer defects in the final product.
Want to learn more? Tonex offers nearly three dozen courses in Root Cause Analysis Training. Some of our classes include:
For more information, questions, comments, contact us.