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Root Cause Analysis Training Classes

Root cause analysis (RCA) is a systematic process for identifying “root causes” of problems or events and an approach for responding to them. Organizations use RCA to conduct investigations into an incident, failure, actual or potential concern.

Root cause analysis can be used in many different situations, including:

  • Recurring complaints
  • After an accident or death
  • Repeating event such as 80 percent of all falls occur between 8 p.m. and 11p.m.
  • A performance gap issue

RCA is not the same as managing an incident and deploying quick action to fix the problem. Chronic events or those that are recurring, involving communication breakdown, and are systemic in nature are best for this type of in-depth RCA problem-solving.

After an RCA type issue is identified by an organization, a team is formed to investigate breakdowns in processes and systems that contributed to the event. The RCA team then goes on to formulate ideas on how to prevent the breakdowns from recurring.

Root cause analysis does not blame an individual for the problem, but rather strives to focus on what systems led individuals to make the choices they did. The RCA team then changes the system to change behavior.

To be effective, root cause analysis must be performed systematically, usually as part of an team effort, with conclusions and root causes that are identified backed up by documented evidence.

RCA teams must go into their investigation with the understanding that there may be more than one root cause for an event or a problem, therefore the difficult part is demonstrating the persistence and sustaining the effort required to determine them. The analysis should establish a sequence of events or timeline for understanding the relationships between contributory (causal) factors, root cause(s) and the defined problem or event to be prevented.

When done correctly, root cause analysis can help transform a reactive culture (one that reacts to problems) into a forward-looking culture (one that solves problems before they occur or escalate).

Originally used in manufacturing, the RCA process has been adopted by many other industries, especially healthcare. Its popularity has grown in large part because RCA has been shown to be a cost-effective approach to resolving important issues.

Root Cause Analysis Training Classes

Tonex offers Root Cause Analysis Training, a 3-day course that uncovers the physical, human, and latent causes of any undesirable event in the workplace.

Who Should Attend

Should Attend?

  • Quality, safety, risk and reliability engineers
  • Process engineers
  • Operations engineers
  • Project engineers
  • LEAN engineers
  • 6 Sigma engineers
  • Designer engineers
  • IT engineers
  • Quality personnel
  • R&D team
  • Production engineers and managers
  • Design team

Related Courses

Root Cause Analysis Training For HealthCare Professionals (3 days)

Root Cause Analysis Training for Supervisors (2 days)

Root Cause Analysis Training for Engineers (2 days)

Root Cause Analysis Training for Beginners (2 days)

Root Cause Analysis Training Crash Course (4 days)

Root Cause Analysis Training for Non Engineers (2 days)

Root Cause Analysis Workshop (3 days)

Why Tonex?

For over 30 years Tonex, while presenting highly customized learning solutions, has worked with organizations in improving their understanding and capabilities in topics often with new development, design, optimization, regulations and compliances that, frankly, can be difficult to comprehend.

Ratings tabulated from student feedback post-course evaluations show an amazing 98 percent satisfaction score.

Contact us for more information, questions, comments.

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