Price: $3,999.00

Length: 5 Days
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Telecom Mini MBA

The telecommunication sector is made up of companies that make communication possible on a global scale through means that include phone, internet, airwaves and cables.

These companies created the infrastructure that allows data in words, voice, audio or video to be sent anywhere in the world.

The largest companies in the sector are telephone (both wired and wireless) operators, satellite companies, cable companies and internet service providers.

Beginning around 2000, the telecom industry has been swept up in rapid deregulation and innovation. In many countries around the world, government monopolies are now privatized and they face a plethora of new competitors.

Traditional markets have been turned upside down, as the growth in mobile services outpaces the fixed line and the internet starts to replace voice as the staple business.

Additionally, a plethora of new players have been advancing. These new kids on the block are chipping away at operators’ role as infrastructure players, especially the further strengthening of independent tower companies, which have been taking over tower assets and are now enjoying higher shareholder returns than telcos as well as positive responses from the financial markets.

And the technology continues to evolve. The telecom industry is no longer limited to providing primary phone and internet service. It is at the epicenter of technological growth, led by mobile and broadcast services in the 5G/Internet of Things (IoT) era.

This growth is expected to continue, with Technavio estimating that the global telecom IoT market will post an impressive CAGR of over 42% by 2020. One major driver of this growth is artificial intelligence (AI).

AI has helped the telecom sector redefine customer experience, bringing new opportunities but also complicating business models. Artificial intelligence applications in the telecommunications industry help CSPs create self-optimization networks to improve customer satisfaction and prevent outages.

As AI can help networks adapt and reconfigure as per customer needs, they can offer consistent service more proactively.

In 2021, telecommunication services global spending is expected to amount to $1.3 trillion.

Telecom Mini MBA Course by Tonex

The Tonex Telecom Mini MBA, Mini MBA in Telecommunications is a non-credit program and leads to a certificate in management upon completion. This accelerated, 5-day “Mini MBA” workshop surveys the core curriculum covered in most university-level graduate business programs.

The knowledge you will acquire in this interactive learning experience will provide you with a strong overall business foundation. With the 5-day “Telecom Mini MBA” seminar, you’ll discover how various components of a business must be linked, aligned and integrated into a successful business system. And you will gain a firm grasp of modern management practices.

This 5-day Telecom Mini-MBA Program offers an overview of the key concepts, tools, and techniques that are required to succeed in today’s challenging business environment. The program features focused learning experiences and case studies centered on vital subject areas in the business world.

Telecom Mini MBA

By mind mapping and discussing the case studies, managers will learn how organizational units interact to support corporate strategy and the different ways business can adapt to constant change. A team of faculties have condensed the fundamental leadership basics learned in the traditional MBA into a one week course.

Course Objectives

Candidates will:

  • Learn and refine their skills in:
    • Global Telecom Business and Technologies
    • Leveraging leadership, strategies and business planning, technology and business alignment, regulation and competition, organizational structures, operations, marketing, customer care and systems to achieve business objectives
    • Managing people effectively to maximize organization performance
    • Professional development
    • Developing and implementing strategic and financial decisions in both normal and turbulent economic conditions
    • Developing business and product strategies that create ongoing competitive advantage
    • Applying finance and cost accounting techniques to support decision making
    • Formulating a comprehensive marketing plan
    • Learn to analyze and improve business processes in services by learning how to increase productivity and deliver higher quality standards.
  • Earn a Certificate which may be applied to the MBA

Who Should Attend?

Telecom Mini MBA is designed for senior managers, middle managers, Mid-level telecommunications managers acquiring in-depth knowledge in all aspects of the global telecommunications business, technology, leadership, and management.

This program is designed for experienced or high potential managers who are seeking a stronger foundation in current business theory and practice, or managers who have experience in one area and want exposure to other areas to qualify for positions of increased responsibility. Technical professionals making the transition into management positions and professionals or managers considering an MBA program will also find this Mini-MBA program a valuable learning experience. The Mini MBA is designed for:

  • Experienced managers seeking a solid foundation in current telecom business and telecom theory and practices, technical professionals moving into management positions and wanting more fundamental management ‘know-how’
  • Managers wanting to become knowledgeable in a variety of functional areas to advance in their careers
  • Professionals who need to learn basic telecom business concepts in order to operate their practices more effectively
  • Telecom Professionals who need to learn basic business concepts, skills, and vocabulary to communicate and work more effectively with other functional specialists and senior management
  • Individuals with some managerial experience who need a better understanding of basic business concepts and the skills to apply them on their telecom job
  • Anyone who faces increasing management responsibilities but may not have a formal business or management background

Course Outline

Introduction to Mini-MBA

  • Accounting and Finance
  • Business Communications
  • Capital Budgeting
  • Economic Policy
  • Economics
  • Electronic Commerce
  • Financial Statement Analysis
  • Fraud and Revenue Assurance
  • Human Resources and Legal Issues
  • Information Technology
  • Integrated Communications
  • Inventory Management
  • Market Supply and Demand
  • Marketing and Communications
  • Operations Management
  • Sales
  • Strategic Management
  • Technology
  • Telecom Services
  • Time Value of Money
  • Working Capital

Global Telecom Business and Technologies

  • Overview of Telecom Services and Networks
  • Overview of Wireless and Wireline Networks and Services
  • HSPA/HSPA+, LTE, LTE-Advanced and 5G
  • Overview of 5G NR and 5GC
  • 5G Use Cases and Slices
  • 5G Services and New Models of Revenue
  • Self-Driving Cars
  • IoT and Industry 4.0
  • Smart Grid
  • Public Sectors
  • IP Multimedia Subsystem (IMS)
  • Voice over LTE (VoLTE)
  • Self-Optimizing Networks (SON)
  • Products and Services for Consumer and Businesses
  • Global Market Evolution and Trends
  • Regulation and Interconnect
  • Tariffs and Rating
  • Revenue Assurance and Fraud
  • Telecom Sales and Marketing
  • Operations Management and Business Streamlining
  • Telecom Product Management
  • Telecom Technology Evolution

Strategic Management

  • The Basic Functions of Management
  • The Global Environment of Business
  • Business Strategy
  • Corporate Strategy
  • Sustainability
  • International Business
  • Excellence in Leadership
  • Leadership and Communication
  • Behavioral science perspective of organizations
  • Empowering an organization
  • Motivation Leadership Strategies
  • Organizational Planning and Growth Strategies
  • Managing Strategic Transformations

Operations Management

  • Operations and Quality
  • Process Analysis
  • Key Elements of Process Analysis
  • Bottlenecks
  • Quality


  • Global Financial Markets
  • Corporate Finance and Financial Strategy
  • Overview of Economic Expansions and Recessions
    • Definition of An Economic Expansion
    • Attributes of Recessions
    • Predictors of a Recession
    • Responding to a Recession
    • Strategies for moving an economy out of a recession
    • Deficit Spending by the Government to Spark Economic Growth
    • Supply-Side Economists and Tax Cuts
    • To Promote Business Capital Investment

Financial Accounting

  • Overview of Terms
  • Cost Analysis and Profit Planning
  • Process, value chain, and cost structure linkages
  • Corporate Governance
  • Sarbanes-Oxley Act
  • The Control Objectives for Information and related Technology (COBIT)
  • Committee of Sponsoring Organizations (COSO)

Marketing and Brand Management

  • Value cycle
  • Value proposition and marketing strategy
  • Value delivery
  • Customer acquisition and retention
  • Importance of Brand
  • Market Segmentation
  • Internet Marketing and E-Commerce
  • Pricing Strategies
  • Product Management

Operations, Process and Business Operations

  • Reducing OPEX
  • Improving EBITA Margin
  • Operations Management
  • Strategic Supply Management
  • Lean Six Sigma
  • Business Management
  • Reducing costs, increasing speed, and improving quality and service
  • Process improvement principles
  • Successful techniques for continuous improvement

Sales, Marketing, and Negotiation

  • Marketing of Services and Products
  • Sales
  • Customer Relationship Management (CRM)
  • Negotiations
  • Conflict management
  • Win-win negotiations
  • Strategic Initiatives in Competitive Markets

Technology, Information Systems, and Information Technology (IT)

  • Technology Reviews
  • Computing and Information Technology (IT)
  • IT Project Planning and Management
  • Managing Information Assets and Technology
  • Overview of Digital Transformation
  • Fundamentals of Artificial Intelligence (AI), Machine Learning (ML), Software Defined Networking (SDN) and Network Function Virtualization (NFV)
  • Overview of Telecom Critical Infrastructure
  • Overview of Cybersecurity

Strategic Human Resources (HR)

  • Building Relationships
  • Coaching
  • Leading Teams
  • Facilitating Change
  • Leveraging Workplace Diversity
  • Ethical Decision
  • Business Ethics
  • Ethical Leadership Defined
  • Tools for Ethical Analysis
  • Leading and Managing Ethical Organizations
  • Business Ethics across Cultural and Legal Boundaries

Business Law

  • Global Policy Analysis
  • Regulation and Legislation
  • Regulatory and Ethical Environment of Business

Workshops and Projects (Customized)

  • Workshops and Case Studies
  • Telecom Mini MBA Project
  • Working with a Business Plan
  • Product/Services and Technology Roadmaps
  • Sales growth and Market Strategies
  • Operational Excellence/Lean Operations
  • Improving Customer satisfaction
  • Optimal Organization and Structure
  • Findings and Presentation

Telecom Mini-MBA Capstone Project (Due after 1 month after the delivery of the course)

The Capstone Project is intended to be the final pieces of a Mini MBA participants to incorporate concepts learned throughout the Mini MBA program to address a strategic challenge facing a host organization. The Capstone Project’s final written document and formal presentation to the organization’s key contact(s) must show that the participant has:

  • significantly applied concepts from strategy and finance and at least two other disciplines related to the project (i.e., accounting, economics, information systems, marketing, operations, HR, and organizational behavior)
  • demonstrated their ability to collect and analyze primary and/or secondary data from relevant and credible sources.
  • fully addressed the agreed-upon issue and provided novel recommendations that the organization can use in their ongoing work and/or decision making; and
  • exhibited excellent academic and professional standards.
  • All projects will be done in conjunction with a host organization.


Telecom Mini MBA

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